West Heath Dental Surgery

Supportive

Very helpful and supportive

— Anonymous

Verified review (2412771) Review left 1 month ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

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Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? Private

West Heath Dental Surgery

The Hygienist, Ms. Traci Jones, is warm and courteous. She carefully and patiently cleaned my teeth. I would give a five-star rating for the service!

— Anonymous

Verified review (2411386) Review left 1 month ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes

Was this treatment paid for privately, or on the NHS? Private

Highly recommend

Everyone is so nice at the practice. I don’t feel nervous at all. My dentist and dental nurse are very professional. No messing or lectures. Highly recommend

— Geraldine P

Verified review (2410619) Review left 1 month ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Dentists were great

First visit to this practice. Receptionists very pleasant and friendly. Dentists were great. Listened to me and were very very professional

— Anonymous

Verified review (2410466) Review left 1 month ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Review from Google

This person left a star rating but no comment.

— Jake Andrews

T401397 Review left 1 month ago
This review complies with Google's policies.

Reply from West Heath Dental Surgery

Thank you so much for your 5-star review Jake Andrews! We really appreciate you taking the time to share your experience at West Heath Dental Surgery - Birmingham. 💙

Manage to put your mind at ease

I have been a patient at West Health Surgery for many years. Yet they still manage to put your mind at ease. I would recommend this surgery to anyone who is nervous about the dentist.

— Peter C

Verified review (2409591) Review left 1 month ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Review from Google

A very friendly and professional service from all of the team.

— Christopher Woods

T401143 Review left 1 month ago
This review complies with Google's policies.

Good

Good fun all round - have had many dental visits in my life, this was great.

— Michael H

Verified review (2408643) Review left 1 month ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes

Was this treatment paid for privately, or on the NHS? Private

My appointment

The dentist was very professional and helped with a problem I had.

— Julie C

Verified review (2408603) Review left 1 month ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? Private

Really good experience

Got there - really pleasant reception staff, appointment on time and dental problem sorted. Really good experience.

— Mark H

Verified review (2408280) Review left 1 month ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Review from Google

I went for a check up today and must say all the staff were very pleasant and helpful

— Eamonn Reddy

T400277 Review left 1 month ago
This review complies with Google's policies.

Review from Google

Very professional and efficient. Would highly recommend

— Costas mylonas

T400099 Review left 1 month ago
This review complies with Google's policies.

My appointment

Both admin and dental staff were very helpful. Everywhere extremely clean and I would recommend it to everyone.

— Kay H

Verified review (2406994) Review left 1 month ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Review from Google

This person left a star rating but no comment.

— Mica Millward

T399589 Review left 1 month ago
This review complies with Google's policies.

Reply from West Heath Dental Surgery

Thanks for the 5 stars Mica Millward! Your support means the world to us, and we look forward to seeing you again soon at West Heath Dental Surgery - Birmingham!

Very kind and supportive

West Heath Dental Surgery staff and doctor are very kind and supportive.

— Anonymous

Verified review (2405940) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Very friendly staff

Very friendly staff who put you at ease

— Anonymous

Verified review (2404454) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Great experience

I always have a great experience with the hygienist Traci. I used to dread the experience and stopped it for a long time. So glad I found Traci. Never dread it anymore.

— Anonymous

Verified review (2404455) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes

Was this treatment paid for privately, or on the NHS? NHS

Very good

Very good service.

— Adam C

Verified review (2404152) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Review from Google

The staff are lovely and the dentist. I just hate the waiting room. You just stair at a blank wall with your back to the door. The chairs need to be rearranged around the room so you can face the door. The tv needs to go on the other wall ( to watch when it’s on )

— kathy Clover

T397360 Review left 2 months ago
This review complies with Google's policies.

Review from Google

This person left a star rating but no comment.

— Rebecca Yates

T396261 Review left 2 months ago
This review complies with Google's policies.

Reply from West Heath Dental Surgery

Thanks for the 5 stars Rebecca Yates! Your support means the world to us, and we look forward to seeing you again soon at West Heath Dental Surgery - Birmingham!