T206458
Review left 1 year ago
This review complies with Google's policies.
Dental hygienist
Another pleasant visit to the dental hygienist Traci, lovely lady, professional and welcoming.
— Pat J
Verified review (2069011)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Review from Google
Great treatment with the hygienist. Very gentle and friendly.
— Mand Phillips
T206338
Review left 1 year ago
This review complies with Google's policies.
Review from Google
nice met staff kindly and good dental surgery
— Paula Mason
T206339
Review left 1 year ago
This review complies with Google's policies.
Fantastic, always puts me at ease
Tracey is fantastic, always puts me at ease and makes me feel comfortable.
— Lauren M
Verified review (2068314)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Explained the treatment
The staff were very helpful and kind.
The dentist was very professional and explained the treatment I will require in a very good and easy to understand way.
— Anonymous
Verified review (2068306)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
First visit today, following a search for an NHS Dentist locally, was very nervous about going, but from the moment I walked through the front door I felt less anxious. The receptionist; Chelsea and another lady, who was helping out that day, were both extremely helpful, friendly and welcoming.
My Dentist; Memoona Butt and her dental nurse were both lovely and put me at ease immediately, with no judgement and talked me through future treatment advice and options thoroughly. I can honestly say that all the staff I met were great! You couldn't ask for better! I was seen immediately, no long waiting time and the dental practice/surgery itself is lovely, bright and clean. I've already booked another follow-up appointment with the hygienist!
The only issue I had, was that there wasn't any space available to park in the car park!
— Joanne S
T206200
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Dentist and Assistant really friendly, kind and helpful but not particularly good at time keeping.
Also don't like the fact that appointments get cancelled "last minute" and by text.
— Mandyandfrancis Wilson
T205931
Review left 1 year ago
This review complies with Google's policies.
The staff are really lovely
Always professional and friendly. The staff are really lovely. I would definitely recommend this dental practice.
— Anonymous
Verified review (2066521)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Surgery?
Excellent service
The staff are all incredibly friendly, the service was excellent and very efficient. Made an unpleasant experience much easier.
— Jaimie B
Verified review (2066424)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Everything is great
— Mehdi Shahmansouri
T205495
Review left 1 year ago
This review complies with Google's policies.
Extremely understanding
The dentist is extremely understanding and reassuring.
— Anonymous
Verified review (2066353)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Thorough and professional
Traci was as thorough and professional as always. I for one look forward to going to the dentist as a consequence.
— Robert S
Verified review (2066227)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Urgent appointment
I needed an urgent appointment and was able to see a dentist the next day which was much appreciated. Helpful and friendly staff. Thank you
— Tina L
Verified review (2065269)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Dr Faezah is amazing at her job
I've been under their care for years now and they're the best ever. Dr Faezah is amazing at her job, professional, friendly and makes you feel at ease. I highly recommend it. All members of staff are also very helpful and friendly too.
— Anonymous
Verified review (2065080)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
First time appointment since joining. I can honestly say fantastic people working here, my dentist herself was fantastic and knew exactly what she’s doing, great communication. So glad I moved dentist. Would definitely recommend.
— Siobhan Fielding
T204774
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Dr. Faezeh Ghaffari is the best .
It's a bit waiting but they are friendly, helpful and professional
— Vahab Kazemi
T204775
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Great friendly professional service, as always
— Paul Humphreys
T204641
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Great dentist always friendly and work is excellent, never been kept waiting.
— Robert Jordan
T204642
Review left 1 year ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Malcolm Deeley
T204495
Review left 1 year ago
This review complies with Google's policies.
