Verified review (2058563)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Good explanations
Good explanations and catered for my hearing problems.
— Michael G
Verified review (2058419)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Efficient
Professional, efficient with good explanations.
— Anonymous
Verified review (2058067)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Was this service paid for privately, or on the NHS?
Private
Broken tooth
Thank you for seeing me so quickly. The problem with my broken tooth was attended to immediately and was perfect when finished. All the staff were really friendly and very efficient. Thank you all.
— Josephine G
Verified review (2057636)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Very friendly receptionist and the hygienist was very friendly and professional and put me at ease.
— Jackie Reece
T201434
Review left 1 year ago
This review complies with Google's policies.
Quick, relaxed and stress free
Lots of reminders of appointment and easy to fill in forms beforehand. Met at reception with polite and friendly staff. No waiting as l went in for my appointment exactly the time booked. Hiba my dentist and staff were very friendly and enquired what my concern was for the appointment. Hiba very efficiently sorted my teeth and explained what she was doing. I felt very confident with Hiba and would recommend her dentistry to others. This was a quick, relaxed and stress free appointment to attend. Thank you so much to all at the practice.
— Wanda C
Verified review (2056014)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
A good experience
Very efficient service. Friendly staff and dentist was very informative. A good experience.
— Anonymous
Verified review (2055202)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Helpful and friendly
This is my local dentist, have always found staff to be extremely helpful and friendly.
— Anonymous
Verified review (2054759)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Very kind
Everyone was very kind and efficient.
— Denise T
Verified review (2053157)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Wonderful practice
Wonderful practice.
Michele the receptionist was amazing and so friendly.
Highly recommend.
— Anonymous
Verified review (2052692)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Always such a warm welcoming place, the staff as always helpful and pleasant
I have recommended the surgery to all family members
Traci the hygienist is incredible always makes me feel welcome and my teeth feel so clean
— Emma Miller
T197712
Review left 1 year ago
This review complies with Google's policies.
Gentle and supportive
Friendly dentist. Talked through what was happening with children and was very gentle and supportive with them.
— Anonymous
Verified review (2051908)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
All staff very polite and professional. Especially reception staff and our dentist Shipley and her assistant Megan.
— Robert Hipkiss
T197309
Review left 1 year ago
This review complies with Google's policies.
Made me feel at ease
Everyone made me feel at ease as was really nervous.
So thank you from receptionist to nurse to the dentist, thank you.
— Stella H
Verified review (2051791)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Seen straight away, very well looked after. Can highly recommend this dental practice.
— Terry Patrick
T197310
Review left 1 year ago
This review complies with Google's policies.
Review from Google
I use this dental practice many times,very good service all of the time,staff are very pleasant and helpful.
— David Carter
T196981
Review left 1 year ago
This review complies with Google's policies.
Hygienist
Hygienist is awesome and very good at her job.
— Anonymous
Verified review (2050995)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great patient care
Great service and great patient care.
— Anonymous
Verified review (2050936)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Surgery?
Review from Google
Dr Butt was friendly, kind and efficient, giving me a temporary filling and advising an extraction.
She said it could be done the next week, but the receptionist said there were no appointments and had to jiggle appointments about to fit me in, for which I was grateful.
S Weaver
— Sue Weaver
T195562
Review left 1 year ago
This review complies with Google's policies.
Treated with respect
Was treated with respect and was seen on time, informed of all treatment needed and gave sound advice, a very professional service.
— Anonymous
Verified review (2048927)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
