Working Feedback

West Heath Dental Surgery

225 Longbridge Lane, West Heath, Birmingham, B31 4RE

Excellent rating from 1386 reviews

5 out of 5 stars

+ 441 reviews from Google 1827 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Hygienist Traci Jones very helpful and always does a good job.

— patricia griffin

T173779 Review left 2 years ago
This review complies with Google's policies.

Lovely dentist

5 out of 5 stars
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They were able to get me in pretty much straight away as a new customer, the premises was lovely, the lady behind reception was really polite and welcoming. Lovely dentist!

— Anonymous

Verified review (2010755) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Thank you to hygienist.

5 out of 5 stars
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The hygienist, Traci Jones, was friendly and professional, and did an excellent and thorough job of cleaning my teeth professionally, leaving them feeling and looking very nice.

— Anonymous

Verified review (2010470) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fillings x 2 and clean

5 out of 5 stars
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Great dentist, this is the first time in 20 years I’ve had work completed and been awake. Was respectful of my phobia. talked me through it. spoke throughout and asked if I was ok. Thank you so much.

— Melissa W

Verified review (2010212) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Extraction

5 out of 5 stars
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Very professional and explained everything.

— Christine R

Verified review (2009837) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Very welcoming and very efficient.

— Maggie Jacobs

T173440 Review left 2 years ago
This review complies with Google's policies.

Great service

5 out of 5 stars
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Very polite and helpful staff and thank you for giving me my smile back.
Very pleased with my dentures.
Thank you to all.

— Anonymous

Verified review (2009579) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Good staff

5 out of 5 stars
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Friendly and fast service, no long waiting times and good staff and dentists.

— Ronald R

Verified review (2009568) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

First Visit

5 out of 5 stars
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Excellent thorough check up!!
Did not feel rushed, offerered plenety of advice!!

— Anonymous

Verified review (2009541) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

New crown

5 out of 5 stars
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Very nervous, first time at a new dentist, but I had everything explained to me on the procedure and it was faultless from start to finish, my dentist really deserves 5 stars, thank you so much and for my new crown and restoring my faith in dentists.

— Michelle A

Verified review (2009522) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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The experience at the surgery was great. I am a very nervous and anxious person but all the staff were super helpful and welcoming which was very calming and made the whole appointment go very smoothly for me. I would highly recommend this surgery.

— Craig Hill

T173441 Review left 2 years ago
This review complies with Google's policies.

Hygienist

5 out of 5 stars
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Very thorough, helpful, punctual, friendly.

— Anonymous

Verified review (2009394) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Great

5 out of 5 stars
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My recent visit to the dentist was much better than anticipated.
All of the staff that I met were friendly and made conversation, it was very different to previous experiences of dentists.

— Anonymous

Verified review (2009163) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I used to have a phobia of dentists going back over 40 years but my dentist here who I first went to about 8 months ago has changed all that, she is so kind and considerate and explains everything she is going to do before she does it. I would highly recommend her.

— yvonne vale

T173349 Review left 2 years ago
This review complies with Google's policies.

Very professional

5 out of 5 stars
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Very helpful and gave me all the information that l needed.

— Jane C

Verified review (2007879) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Quick check up in emergency

5 out of 5 stars
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Very efficient, polite, professional service.

— Anonymous

Verified review (2006805) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent experience

5 out of 5 stars
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Very thorough examination and advice given on care and no treatment required.

— Marion G

Verified review (2006222) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very friendly

5 out of 5 stars
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Staff are very friendly and professional.

— Stephanie T

Verified review (2004801) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great dental experience

5 out of 5 stars
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The staff are very friendly to offer any help/questions. I fully trust them and definitely they sorted my problem.

— Anonymous

Verified review (2004724) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly and efficient

5 out of 5 stars
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Very professional, friendly and efficient. I mentioned a slight problem I had and it was remedied straight away. Thank you.

— Anonymous

Verified review (2002410) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good