Working Feedback

West Heath Dental Surgery

225 Longbridge Lane, West Heath, Birmingham, B31 4RE

Excellent rating from 1386 reviews

5 out of 5 stars

+ 441 reviews from Google 1827 total reviews

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Latest Reviews by Working Feedback

Great experience

5 out of 5 stars
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Great experience, very nice dentist explained everything to me. Had a referral for a tooth extraction and advised me on options for a new smile.

— Anonymous

Verified review (2000660) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Put at ease

5 out of 5 stars
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From the second I walked in the young receptionist was so welcoming and explained everything to me, she was lovely. The dental nurse and dentist I saw I cannot fault, they made me feel so much better I couldn't have asked for a better experience, Thank you so much Shibli, I didn't get the dental nurse's name but she was lovely and reassuring and not judgemental at all.

— Anonymous

Verified review (2000246) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Traci is a great hygienist. Very gentle and reassuring. Best I've had in 20+years.

— Aesha Grieveson

T170985 Review left 2 years ago
This review complies with Google's policies.

Hygienist visit

5 out of 5 stars
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Always made to feel comfortable, I actually enjoy my visit ! Very friendly puts me at ease.

— Anonymous

Verified review (1999945) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

I felt welcome

5 out of 5 stars
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The Dentist was good and very considerate of my pain.
Assistants were good too and I felt at home and welcome my first registration day and tooth extracted.

— Anonymous

Verified review (1998860) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fantastic service

5 out of 5 stars
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Everything was great with my check up, however what could improve is the waiting time before being called. I had an appointment booked for a ridiculous time and I wasn’t seen until 20 minutes after ,I feel like this could be improved, other than that the service was great.

— Anonymous

Verified review (1998230) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendliest hygienist

4 out of 5 stars
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As a nervous attendee at the dentist, I always have my mind put at ease with Traci. She is so friendly and reassuring. She makes the experience as comfortable as possible. Thank you!

— Tara R

Verified review (1998131) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Surgery? 4 out of 5 stars

Calming and stree free

5 out of 5 stars
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First time at this dentist. My husband and Father are here. I found them very welcoming and pleasant.

— Anonymous

Verified review (1997994) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great experience

5 out of 5 stars
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Nobody enjoys a visit to the dentist or hygienist but I can honestly say that they have it as pleasant as it could possibly be! From happy smiling receptionists to gentle calming professional staff! Great experience always.

— Paul A

Verified review (1997652) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Amazing service

5 out of 5 stars
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Everyone was super friendly, from the receptionist to the dentist. Took their time to answer all my questions and provide excellent service. Couldn’t have asked for better!

— Anonymous

Verified review (1997375) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Puts you at ease

5 out of 5 stars
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Hygienist is lovely, puts you at ease and chats to you. My teeth feel amazing when I leave.

— Lynn E

Verified review (1995228) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Surgery? 5 out of 5 stars

Appointment for filling.

5 out of 5 stars
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Appointment on time with a good explanation of the intended treatment.

— Neil B

Verified review (1994848) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Great experience

5 out of 5 stars
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Everyone one was friendly helpful and efficient.

— Dorothy W

Verified review (1994502) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review of West Heath Dental Visit

5 out of 5 stars
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Quickly dealt with on entering practice.
All staff friendly, polite and welcoming.
Efficiently dealt with and given advice.
A pleasant experience.

— Darren B

Verified review (1994381) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Dentist appointment

5 out of 5 stars
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Growth on gum, was impacted wisdom tooth and clean some teeth.

— Hannah M

Verified review (1993450) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Nice warm welcome and polite staff

— Andrew Ford

T168577 Review left 2 years ago
This review complies with Google's policies.

Friendly staff - 5 star dentist

5 out of 5 stars
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First visit a little nervous but definitely put my nerves to rest friendly receptionists and dentist were amazing and explained everything.

— Anonymous

Verified review (1992999) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Lovely dentist

5 out of 5 stars
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Such a lovely dentist.
Wouldn’t go anywhere else.

— Emma M

Verified review (1992775) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Hygienist appointment

5 out of 5 stars
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I had an appointment today to have my teeth cleaned. I was really nervous, I’ve never felt more comfortable in an appointment before like I did today and I’m so happy with my teeth. I can’t wait to come back, Traci is brilliant.

— Aisling M

Verified review (1992704) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Really pleased with my treatment

5 out of 5 stars
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Really pleasant and polite dentist and assistant, it really makes your day when they look after me the way they looked after me this morning.

— Anonymous

Verified review (1991584) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good