Working Feedback

West Heath Dental Surgery

225 Longbridge Lane, West Heath, Birmingham, B31 4RE

Excellent rating from 1384 reviews

5 out of 5 stars

+ 441 reviews from Google 1825 total reviews

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Latest Reviews by Working Feedback

Appointment

5 out of 5 stars
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Happy!

โ€” Anonymous

Verified review (2402024) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Excellent practice plesent and professional

โ€” Niomy Bailey

T394690 Review left 2 months ago
This review complies with Google's policies.

Very satisfied

5 out of 5 stars
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Examination was thorough. No delay, conducted on time. Very satisfied

โ€” Stephen H

Verified review (2398486) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Great client experience

5 out of 5 stars
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Nice and relaxed, truly professional with a great client experience

โ€” James B

Verified review (2398365) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Makes me feel at ease

5 out of 5 stars
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Excellent, Traci is very friendly and makes me feel at ease while cleaning my teeth to a high standard

โ€” Lynn S

Verified review (2397403) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

A new filing including check up

5 out of 5 stars
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Lost a filing yesterday and today a new filing including check up. No need for a further appointment. Thank you

โ€” Anonymous

Verified review (2397153) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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West Heath Dental Surgery can do no wrong in my eyes. The dentists and the reception staff are all FIRST class without exception.

โ€” William Parkinson

T392580 Review left 2 months ago
This review complies with Google's policies.

Very friendly

5 out of 5 stars
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On time & very friendly

โ€” Gillian P

Verified review (2396424) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

โ€” John Mcshane

T391632 Review left 2 months ago
This review complies with Google's policies.

Reply from West Heath Dental Surgery

We appreciate your kind words! At West Heath Dental Surgery - Birmingham, we strive for excellence, and it's great to know we met your expectations. Thank you for choosing us!

Extremely calming

4 out of 5 stars
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The dentist was extremely calming and explained what was needed clearly

โ€” Anonymous

Verified review (2392775) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? NHS

Kind and polite

5 out of 5 stars
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Receptionists was kind and polite

โ€” Anonymous

Verified review (2392254) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

I felt at ease

5 out of 5 stars
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Everything was very friendly and professional. I felt at ease

โ€” Clive H

Verified review (2390167) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Amazing dentist emergency appointment same day so friendly and welcoming

โ€” Clinton Wilkes

T386066 Review left 2 months ago
This review complies with Google's policies.

Friendly, professional

5 out of 5 stars
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Friendly, professional, very helpful

โ€” Anonymous

Verified review (2388790) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Friendly

4 out of 5 stars
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Dentist and nurse and hygienist friendly

โ€” Julie W

Verified review (2388540) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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From the front desk to the dentists chair , everyone is of high professional class. Quick easy and friendly environment.

โ€” Young Fago

T385119 Review left 3 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I'm so pleased . Broken plate 9 days before my holiday. Dentist could not do enough for me to get this sorted. I used to be petrified to go to the dentist but you are put at ease at west heath it's a pleasure to go now.

โ€” Debbie Cumiskey

T384370 Review left 3 months ago
This review complies with Google's policies.

Check up

5 out of 5 stars
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Dental check up, many thanks

โ€” Anonymous

Verified review (2385311) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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This was my first appointment today and was very pleased with all staff, both reception staff and dental staff were lovely. Very happy we joined this practice and I would highly recommend. Thank you ๐Ÿ˜Š

โ€” Jackie Ling

T383526 Review left 3 months ago
This review complies with Google's policies.

Good

5 out of 5 stars
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The services l get was good and professional

โ€” Tavengwa C

Verified review (2384273) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS