Working Feedback

West Heath Dental Surgery

225 Longbridge Lane, West Heath, Birmingham, B31 4RE

Excellent rating from 1386 reviews

5 out of 5 stars

+ 442 reviews from Google 1828 total reviews

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Latest Reviews by Working Feedback

First-class

5 out of 5 stars
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The friendliness of the staff is outstanding. My wait was very short and the care I received was first-class. The surgery itself is a pleasant calming environment.

— Alan H

Verified review (1919801) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Surgery? (tap on a rating) 5 out of 5 stars

Very professional

5 out of 5 stars
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The care and friendliness of staff, also very professional.

— Anonymous

Verified review (1919560) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Surgery? (tap on a rating) 5 out of 5 stars

Made to feel at ease

5 out of 5 stars
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I was welcomed and made to feel at ease throughout my hygiene visit.
Tracey was the stand out call for me.

— Paul R

Verified review (1919391) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly

5 out of 5 stars
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Friendly and efficient.

— Anonymous

Verified review (1919328) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very friendly

5 out of 5 stars
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The very friendly staff.

— Anonymous

Verified review (1919202) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very pleasant and reassuring

5 out of 5 stars
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Good reception and everyone very pleasant and reassuring.

— Anonymous

Verified review (1919080) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly

5 out of 5 stars
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Friendly staff.

— Anonymous

Verified review (1919033) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Kind and patient

5 out of 5 stars
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Kind and patient Dentist and dental nurse.
Michelle the receptionist was lovely too.

— Michelle F

Verified review (1918234) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very satisfied

5 out of 5 stars
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Very satisfied with what treatment I have received so far.

— Steven L

Verified review (1917603) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

4 out of 5 stars
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I accompanied an elderly lady and she was very happy with the service. Everyone was polite and welcoming. The dentist was very attentive and reassuring.

— Charlotte Cassidy

T150562 Review left 2 years ago
This review complies with Google's policies.

Staff were very lovely

5 out of 5 stars
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The reception staff were very lovely, and although I turned up 15 mins early for my appointment, I was seen pretty much straight away. The dentist was also kind and thorough and helped me to understand the issues I was having.

— Anonymous

Verified review (1917468) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Put kids at ease

5 out of 5 stars
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Friendly dentist who put kids at ease.

— Yvonne P

Verified review (1917173) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

1 out of 5 stars
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Having re-arranged my appointment by phone I turned up to find the receptionist forgot to book me into the system!! Had to return a week later.

— Richard H

Verified review (1916295) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Surgery? (tap on a rating) 1 out of 5 stars

West Heath Dental Surgery

4 out of 5 stars
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Welcoming staff.

— Anonymous

Verified review (1916240) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Could not recommend enough

5 out of 5 stars
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Personally I have a fear of the dentist, stemming back to a bad experience as a child. Having young children myself I don’t want the same for them. I had an appointment booked for me and my 1 year old son, my son and would not open his mouth, but the dentist and dental nurse were very understanding, as this was his first time there. I then had my appointment and I explained about my experience as a child and not being a fan and they were very kind. The reception staff were very warm and welcoming. Could not recommend enough and I’m not as nervous about going back now.

— Stacey A

Verified review (1915992) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment

5 out of 5 stars
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Memoona is very good and checks in each appointment, she follows up on previous comments and obviously listens.

— Anonymous

Verified review (1915643) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly and informative

5 out of 5 stars
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The dentist and hygienist were extremely friendly and informative.

— Peter W

Verified review (1915437) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Surgery? (tap on a rating) 5 out of 5 stars

Pleasant atmosphere

5 out of 5 stars
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Pleasant atmosphere and staff.

— Anonymous

Verified review (1914948) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fast, easy

5 out of 5 stars
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Fast, easy consultation.

— Sheila W

Verified review (1914882) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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My dentist is wonderful

— Sandra Scott

T150184 Review left 2 years ago
This review complies with Google's policies.