Working Feedback

West Heath Dental Surgery

225 Longbridge Lane, West Heath, Birmingham, B31 4RE

Excellent rating from 1386 reviews

5 out of 5 stars

+ 442 reviews from Google 1828 total reviews

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Latest Reviews by Working Feedback

West Heath Dental Surgery

5 out of 5 stars
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Cleanliness,
Dr Ghaffari was lovely as always as well as her nurse Courtney, always put me at ease!

— Chelsea P

Verified review (1811049) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Hygienist is excellent

5 out of 5 stars
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Hygienist is excellent. Pleasant, she puts you at ease.

— Deborah M

Verified review (1810481) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Quick appointment

5 out of 5 stars
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Quick appointment and sorted my problem out very quickly.

— Wendy S

Verified review (1810172) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Kind and professional

5 out of 5 stars
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Very kind and professional staff.

— Altynbek K

Verified review (1810148) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
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Reception staff and the job from the doctor.

— Dilshad H

Verified review (1809950) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Check up

4 out of 5 stars
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A check up. No issues. On time. All fine.

— Anonymous

Verified review (1809911) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Friendly staff

5 out of 5 stars
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Very nice and friendly staff.

— Pauline P

Verified review (1809906) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Surgery? (tap on a rating) 5 out of 5 stars

West Heath Dental Surgery

4 out of 5 stars
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Overall good customer service.

— Mark W

Verified review (1809687) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Really friendly

5 out of 5 stars
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Dentist was really friendly and explained details.

— Leah D

Verified review (1808554) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Friendly helpful staff, nice and clean. Hygienist is very good and puts you at ease.

— Richard Joseph

T127920 Review left 2 years ago
This review complies with Google's policies.

Efficient service

5 out of 5 stars
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Very polite and efficient service.

— Anonymous

Verified review (1807591) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Amazing treatment

5 out of 5 stars
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Amazing treatment and lovely staff.

— Tracy J

Verified review (1807561) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Treated well

5 out of 5 stars
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I would like to highlight how helpful the reception team are when calling the practice. It is so refreshing to be treated well and spoken to politely unlike other practices who unfortunately are let down by their front-of-house staff.

— Anonymous

Verified review (1807220) Review left 2 years ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Review from Google

4 out of 5 stars
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Parking not great only a few patients in dentist but car park full,I'm guessing mostly staff cars. 1st appointment for check up,reception lady is great, professional,polite and importantly welcoming. Lady dentist she was fantastic,explained about teeth brushing and future work to be done really lovely lady. Would have given 5 stars but the very rude sour faced ( yes you have a job because we come here!) Blonde haired turquoise scrub top person was horrid and put a nasty end to a great 1st trip

— angela williams

T127783 Review left 2 years ago
This review complies with Google's policies.

Always efficient

5 out of 5 stars
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Always efficient and eager to please.

— Paula D

Verified review (1806750) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Caring and friendly

5 out of 5 stars
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The caring and friendly service I received.

— Wendy P

Verified review (1806648) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

A friendly welcome

4 out of 5 stars
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A friendly welcome from all, from reception through to surgery.

— Anonymous

Verified review (1806641) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Review from Google

5 out of 5 stars
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Great staff, always friendly. Great NHS treatment. Best to park on one of the side roads as the car park is small.

— Tina hughes

T127784 Review left 2 years ago
This review complies with Google's policies.

Friendly and supportive

5 out of 5 stars
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Friendly and supportive.

— June O

Verified review (1806391) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Lovely caring dental hygienist

5 out of 5 stars
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Lovely caring dental hygienist who was very patient with me and explained everything as she was going along. It was a much more pleasant experience than the last time I went.

— Joanne S

Verified review (1806379) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good