Working Feedback

West Heath Dental Surgery

225 Longbridge Lane, West Heath, Birmingham, B31 4RE

Excellent rating from 1386 reviews

5 out of 5 stars

+ 441 reviews from Google 1827 total reviews

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Latest Reviews by Working Feedback

So kind and helpful

5 out of 5 stars
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Everyone at West Heath is absolutely lovely. I needed an urgent appointment as I was in pain with an infection and they were so kind and helpful. The reception staff in particular are great.

— Anonymous

Verified review (1652111) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

thank you for this lovely review, I will share this with the team.
Overall, how was your experience of our service? Very good

West Heath Dental Practice

5 out of 5 stars
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Friendly, informal approach.

— Carol M

Verified review (1651169) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

thank you for this lovely review, I will share this with the team.
Overall, how was your experience of our service? Very good

The Dentist was friendly

5 out of 5 stars
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The Dentist was friendly and told me what he was going to do at each step.

— Natalie O

Verified review (1646984) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you for your feedback, I will share this with the team.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Thank you for you skilled work and curtesy throughout my visit

— Graham North

T84448 Review left 3 years ago
This review complies with Google's policies.

The dentist explained my options

5 out of 5 stars
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The dentist explained my options very clearly and after we agreed the best procedure for me she was very helpful in sorting out a date for the work to be done.

— Christopher F

Verified review (1646507) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you for your kind review, I will share this with the team.
Overall, how was your experience of our service? Very good

Friendly and considerate staff

5 out of 5 stars
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Friendly and considerate staff.
Efficient - no long delays.
I am a nervous patient, this is always taken into account, I’m made to feel comfortable and staff are kind.

— Anonymous

Verified review (1643250) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you for the lovely feedback, I will share this with the team.
Overall, how was your experience of our service? Very good

Understanding of my anxiety

4 out of 5 stars
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Dentist is nice and understanding of my anxiety.

— Sarah M

Verified review (1643239) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you for the lovely feedback, I will share this with the team.
Overall, how was your experience of our service? Good

Welcoming

5 out of 5 stars
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Welcoming and put me at ease.

— Phyllis F

Verified review (1643170) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you for the lovely feedback, I will share this with the team.
Overall, how was your experience of our service? Very good

Tooth removed

5 out of 5 stars
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Tooth removed and carried out making sure I was comfortable pain wise and informative. When it felt uncomfortable stopped and more aesthetic given. Reminded me to keep breathing as I was so tense which then made the experience more comfortable. When you are tense you forget to breathe may be a simple thing but very effective when you are in a tense situation.

— Anonymous

Verified review (1641780) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you for the lovely feedback, I will share this with the team.
Overall, how was your experience of our service? Very good

Dental appointment

5 out of 5 stars
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Confirmed I had no problems with my teeth and gums.

— Graham J

Verified review (1634073) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

West Heath Dental Practice

5 out of 5 stars
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Courtesy, professionalism, skill and care.

— Graham N

Verified review (1633847) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Everyone is friendly

5 out of 5 stars
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Everyone is friendly and took the time to show me how to relax. My dentist put herself out and helped me with a problem I was having.

— Sheila H

Verified review (1627488) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Had an appointment booked in with Sharon today and it was first time meeting her and let me just tell yous, that she did an incredible job. (Polishing and removing stains). She was the nicest dentists I’ve ever met. I would definitely recommend her to everyone. Thank you Sharon for making me feel so welcome and for doing a great job ❤️

— Um Zayn

T76933 Review left 3 years ago
This review complies with Google's policies.

Good service

5 out of 5 stars
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Good service.

— Paul M

Verified review (1626641) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly and professional

5 out of 5 stars
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Always see same dentist and dental nurse. Both are friendly and professional.

— Iris W

Verified review (1625890) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very professional

5 out of 5 stars
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Very professional and friendly staff.

— Carol C

Verified review (1625835) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Emergency Treatment

5 out of 5 stars
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I unfortunately had an accident and fell on my face which caused some trauma to my three front teeth.
I was really worried that I could lose all three teeth.
However, the dentist managed to fit me in as an emergency and put splints behind the damaged teeth.
Hopefully she has saved my teeth.
Top dentist and really friendly.
Thanks so much.

— Steve A

Verified review (1624434) Review left 3 years ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

West Heath Dental Practice

5 out of 5 stars
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The service at the desk and the swiftness of being seen.

— Talitha C

Verified review (1624035) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Mozh Messi

T76052 Review left 3 years ago
This review complies with Google's policies.

Puts us at ease

5 out of 5 stars
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Dentist is friendly and puts us at ease.

— Joanne H

Verified review (1623319) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good