West Heath Dental Surgery

So kind and helpful

Everyone at West Heath is absolutely lovely. I needed an urgent appointment as I was in pain with an infection and they were so kind and helpful. The reception staff in particular are great.

— Anonymous

Verified review (1652111) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

thank you for this lovely review, I will share this with the team.

Overall, how was your experience of our service? Very good

West Heath Dental Practice

Friendly, informal approach.

— Carol M

Verified review (1651169) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

thank you for this lovely review, I will share this with the team.

Overall, how was your experience of our service? Very good

The Dentist was friendly

The Dentist was friendly and told me what he was going to do at each step.

— Natalie O

Verified review (1646984) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you for your feedback, I will share this with the team.

Overall, how was your experience of our service? Very good

Review from Google

Thank you for you skilled work and curtesy throughout my visit

— Graham North

T84448 Review left 3 years ago
This review complies with Google's policies.

The dentist explained my options

The dentist explained my options very clearly and after we agreed the best procedure for me she was very helpful in sorting out a date for the work to be done.

— Christopher F

Verified review (1646507) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you for your kind review, I will share this with the team.

Overall, how was your experience of our service? Very good

Friendly and considerate staff

Friendly and considerate staff.
Efficient - no long delays.
I am a nervous patient, this is always taken into account, I’m made to feel comfortable and staff are kind.

— Anonymous

Verified review (1643250) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you for the lovely feedback, I will share this with the team.

Overall, how was your experience of our service? Very good

Understanding of my anxiety

Dentist is nice and understanding of my anxiety.

— Sarah M

Verified review (1643239) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you for the lovely feedback, I will share this with the team.

Overall, how was your experience of our service? Good

Welcoming

Welcoming and put me at ease.

— Phyllis F

Verified review (1643170) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you for the lovely feedback, I will share this with the team.

Overall, how was your experience of our service? Very good

Tooth removed

Tooth removed and carried out making sure I was comfortable pain wise and informative. When it felt uncomfortable stopped and more aesthetic given. Reminded me to keep breathing as I was so tense which then made the experience more comfortable. When you are tense you forget to breathe may be a simple thing but very effective when you are in a tense situation.

— Anonymous

Verified review (1641780) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you for the lovely feedback, I will share this with the team.

Overall, how was your experience of our service? Very good

Dental appointment

Confirmed I had no problems with my teeth and gums.

— Graham J

Verified review (1634073) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

West Heath Dental Practice

Courtesy, professionalism, skill and care.

— Graham N

Verified review (1633847) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Everyone is friendly

Everyone is friendly and took the time to show me how to relax. My dentist put herself out and helped me with a problem I was having.

— Sheila H

Verified review (1627488) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

Had an appointment booked in with Sharon today and it was first time meeting her and let me just tell yous, that she did an incredible job. (Polishing and removing stains). She was the nicest dentists I’ve ever met. I would definitely recommend her to everyone. Thank you Sharon for making me feel so welcome and for doing a great job ❤️

— Um Zayn

T76933 Review left 3 years ago
This review complies with Google's policies.

Good service

Good service.

— Paul M

Verified review (1626641) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly and professional

Always see same dentist and dental nurse. Both are friendly and professional.

— Iris W

Verified review (1625890) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very professional

Very professional and friendly staff.

— Carol C

Verified review (1625835) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Emergency Treatment

I unfortunately had an accident and fell on my face which caused some trauma to my three front teeth.
I was really worried that I could lose all three teeth.
However, the dentist managed to fit me in as an emergency and put splints behind the damaged teeth.
Hopefully she has saved my teeth.
Top dentist and really friendly.
Thanks so much.

— Steve A

Verified review (1624434) Review left 3 years ago
This review was collected via online systems.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

West Heath Dental Practice

The service at the desk and the swiftness of being seen.

— Talitha C

Verified review (1624035) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

This person left a star rating but no comment.

— Mozh Messi

T76052 Review left 3 years ago
This review complies with Google's policies.

Puts us at ease

Dentist is friendly and puts us at ease.

— Joanne H

Verified review (1623319) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good