Working Feedback

West Heath Dental Surgery

225 Longbridge Lane, West Heath, Birmingham, B31 4RE

Excellent rating from 1385 reviews

5 out of 5 stars

+ 441 reviews from Google 1826 total reviews

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Latest Reviews by Working Feedback

Great practice

5 out of 5 stars
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Very polite on arrival.
Staff so lovely right from arrival to the ladies at reception helping me with my on line forms.
Great practice, warm, clean friendly.

— Christine R

Verified review (1609085) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

I was seen quickly

5 out of 5 stars
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I was seen quickly. Problem was addressed and solved. Staff all friendly and put you at ease.

— Karen A

Verified review (1608622) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

West Heath Dental Practice

5 out of 5 stars
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Receptionist very pleasant.

— Anonymous

Verified review (1608459) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Good organisation. Friendly and efficient staff.

— John Graham

T71749 Review left 4 years ago
This review complies with Google's policies.

Reply from West Heath Dental Surgery

Thank you, John Graham! We're thrilled to hear you had a positive experience with our friendly and efficient team at West Heath Dental Surgery. Your feedback means a lot to us!

Always very good

5 out of 5 stars
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The dentist and staff are always very good, very friendly and very helpful.

— Trevor R

Verified review (1607247) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Thank you all for giving me back my smile

5 out of 5 stars
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The lovely receptionists who were so friendly when you came through the doors and the dentist Dr Faezeh and dental nurse who were so welcoming when you went through to surgery, who took time to chat and explained everything that I was having done as I had implants and what a challenge I was for them as I wasn't straight forward case. They had to build up bone structure as there was very little to work on on one side but the amazing Dr Faezeh persevered and was like Bob the builder who made a solid brick wall on the side where hardly any bone and managed to place in the posts until gums healed to put in the screws to hold the implants and after few hair raising moments she and the technicians finally got me to the stage of the implants which were finished yesterday and I cant thank them all enough for helping me through this journey as I can now smile with the biggest grin, look people in the eye and laugh and best of all I can chew lol, but seriously, well worth the visits, the uncomfortable days after surgeries, not painful, the chats, the laughter, I would give them 100 stars review. Thank you all for giving me back my smile.

— Jackie C

Verified review (1605871) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Helpful and attentive

4 out of 5 stars
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My dentist was very helpful and attentive to my concerns, I left feeling satisfied with my concerns.

— Anonymous

Verified review (1605481) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Efficiency of service

5 out of 5 stars
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Friendliness of staff and efficiency of service.

— Anonymous

Verified review (1605408) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Personal touch

5 out of 5 stars
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The personal touch, friendly.

— Carol M

Verified review (1605356) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Hygienist was amazing

5 out of 5 stars
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The hygienist was amazing. I usually hate this appointment but she was so gentle I could have fallen asleep. Very relaxing and my teeth are gleaming.

— Lisa G

Verified review (1604063) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very person-centered

4 out of 5 stars
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Always very person-centred and careful to make sure you feel safe.

— Anonymous

Verified review (1602678) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Good attitude

5 out of 5 stars
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Polite, efficient. Good attitude.

— Allan E

Verified review (1602564) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Polite and friendly staff

5 out of 5 stars
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Due to the polite and friendly staff, I was put at ease in attending my appointment.

— Brian P

Verified review (1600496) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Nice and relaxed

5 out of 5 stars
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Very nice surgery and lovely staff. Nice and relaxed.

— Julie S

Verified review (1600231) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very good

5 out of 5 stars
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Last time saw hygienist was an awful experience many years ago. This time was very good and barely a twinge.

— Claire A

Verified review (1598204) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

West Heath Dental Practice

5 out of 5 stars
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Dr was so kind, she took my tooth out yesterday and it proved to be vey difficult to get it out but she kept asking if I was ok. I’m a nervous going to the dentist but I can't say thank you enough.

— Margaret C

Verified review (1597915) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fantastic service

5 out of 5 stars
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Very friendly lady on reception, television in waiting room, excellent dentist, riendly with a great sense of humour, put me at ease, a fantastic service, well done all.

— Adrian R

Verified review (1596348) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Attentive and reassuring

4 out of 5 stars
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Friendly and polite receptionist, dentist and nurse both attentive and reassuring.

— Maureen H

Verified review (1594940) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Always friendly and welcoming

5 out of 5 stars
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Always friendly and welcoming. All areas of dental care discussed and explained well.

— Nicola W

Verified review (1593991) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
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The service from booking to the appointment was delivered professionally and efficiently.

— Anonymous

Verified review (1593790) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good