Working Feedback

West Heath Dental Surgery

225 Longbridge Lane, West Heath, Birmingham, B31 4RE

Excellent rating from 1385 reviews

5 out of 5 stars

+ 441 reviews from Google 1826 total reviews

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Latest Reviews by Working Feedback

Excellent service

5 out of 5 stars
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Highly recommended. Mr A is the best, very friendly. Feel very comfortable in Mr A's hand.

— Malek S

Verified review (1576138) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent dental appointment

5 out of 5 stars
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Thanks for all.

— Anonymous

Verified review (1575090) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

West Heath Dental Practice

5 out of 5 stars
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Friendly staff.

— David P

Verified review (1574914) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent, Friendly Staff

5 out of 5 stars
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Excellent and professional service as always. Disappointed at the 30 minute wait but staff apologised and this is the first significant delay for many years. Overall, I am extremely happy with the service provided. Thanks.

— Paul C

Verified review (1574865) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

West Heath Dental Practice

5 out of 5 stars
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Very welcoming and professional.

— Anonymous

Verified review (1573823) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Highly recommend

5 out of 5 stars
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Excellent service, I’ve been using this practice for over 15 years, the dentist I see is so nice, very professional and very friendly, all of the staff are. I have never had an issue at all, would highly recommend.

— Trevor R

Verified review (1572412) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Kindness and empathy throughout

5 out of 5 stars
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Kindness and empathy throughout from reception to dentist herself.

— Karen T

Verified review (1570910) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Super Dooper A+++

— Simon's World

T52920 Review left 4 years ago
This review complies with Google's policies.

Reply from West Heath Dental Surgery

Thank you, Simon's World! We're thrilled to hear you had a Super Dooper experience at West Heath Dental Surgery. Your A+++ rating means a lot to us! Looking forward to seeing you again!

My experience

2 out of 5 stars
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Went in with tooth ache, nothing was done to stop pain, was asked to book another appointment.

— Andrew K

Verified review (1564069) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Sorry that you felt that nothing was done. If you call the practice a member of the team will be able to help you.
Overall, how was your experience of our service? Poor

My experience

4 out of 5 stars
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Was quick and clean.

— Anonymous

Verified review (1564062) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Very good, helpful and thorough

5 out of 5 stars
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Hygienist is very good, helpful and thorough.
I am waiting to see if I can be referred to the dental hospital as I have trouble with bleeding gums.

— Anonymous

Verified review (1564045) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Taljinder Singh

T52526 Review left 4 years ago
This review complies with Google's policies.

Review from Google

4 out of 5 stars
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Very pleased with the service

— Brett Dance

T52311 Review left 4 years ago
This review complies with Google's policies.

Sympathetic to my needs

4 out of 5 stars
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How friendly everyone is and how sympathetic to my needs and my nervousness.

— Anonymous

Verified review (1561892) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 4 out of 5 stars

Nice and professional

5 out of 5 stars
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Nice and professional.

— Julie S

Verified review (1556059) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

West Heath Dental Practice

5 out of 5 stars
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Very understanding of pain.

— Anonymous

Verified review (1555921) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Kind, helpful and informative

5 out of 5 stars
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Dr Khan and his staff were most kind, helpful and informative.

— Jennifer B

Verified review (1554222) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Helpful, kind and informative

5 out of 5 stars
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Dr Khan and his nurse were so helpful, kind and informative.

— Jennifer B

Verified review (1553948) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Review from Google

4 out of 5 stars
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Seems a bit expensive for someone to look into your mouth and tell you they can't see anything, even though your in pain. £25 NHS (Government Dental Charges)

— Neil B

T49058 Review left 4 years ago
This review complies with Google's policies.

Staff were very welcoming

5 out of 5 stars
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Safety factor for patients re Covic19 put me at ease. Staff were very welcoming.

— Phyllis F

Verified review (1551737) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private