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West Heath Dental Surgery

225 Longbridge Lane, West Heath, Birmingham, B31 4RE

Excellent rating from 1385 reviews

5 out of 5 stars

+ 441 reviews from Google 1826 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Staff are brilliant ๐Ÿ‘Œ๐Ÿฟ

โ€” Karl Sutherland

T48689 Review left 4 years ago
This review complies with Google's policies.

As always, sympathy and kindness

4 out of 5 stars
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As always, sympathy and kindness as I am a nervous patient. Not your fault, but cost and covid restrictions a bit of a dampner!

โ€” Anonymous

Verified review (1549531) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 4 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Very professional and friendly

5 out of 5 stars
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All the staff are very professional and friendly.
The hygienist is so thorough. Definitely a five star service.
Thank you.

โ€” Donna L

Verified review (1548684) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Brilliant service

5 out of 5 stars
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Brilliant service, very COVID safe.

โ€” Kelly-marie H

Verified review (1548336) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Check up for me and my two sons, first since before lockdown.
Social distancing in effect, masks and sanitising evident, felt really safe and well thought out.
Short queue outside building while waiting room cleared to allow social distancing.
Advised the dentist was running late by 30 mins but still all three of us seen before 11.25 which was my youngest sons appointment time (mine was 11.00, my eldest s 11.15) which is understandable given the cleaning and safety measures in place between patients.
Friendly, cheerful staff as always!

โ€” Shelley Lewis

T47586 Review left 5 years ago
This review complies with Google's policies.

Recent experience

5 out of 5 stars
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Efficient and friendly.

โ€” Anonymous

Verified review (1546596) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Gentle and very caring

5 out of 5 stars
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Not a single second of discomfort, the entire 45 minutes. Jaz was gentle and very caring.

โ€” Jane B

Verified review (1546209) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

West Heath Dental Practice

5 out of 5 stars
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The manner of the dentist - very clear explanations of treatment.

โ€” Anonymous

Verified review (1545585) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Pleasant and kind

5 out of 5 stars
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Pleasant and kind staff. Pain free experience.

โ€” Christopher B

Verified review (1542977) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

West Heath Dental Practice

5 out of 5 stars
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Friendly staff.

โ€” Anonymous

Verified review (1542280) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Considerate and careful

5 out of 5 stars
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Everyone was so nice and considerate and careful.

โ€” Jane B

Verified review (1541012) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Have been coming here for years and all staff are always so friendly and helpful. About to start Invisalign treatment and Dr Khan patiently answered all of my questions and any concerns that I had before my appointment and I felt very reassured. Looking forward to getting my new smile ๐Ÿ˜๐Ÿ˜ thank you.

โ€” Lesley Hughes

T45101 Review left 5 years ago
This review complies with Google's policies.

Caring and understanding

4 out of 5 stars
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Caring and understanding, nice to have somebody in this position.

โ€” Brian T

Verified review (1540294) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 4 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

West Heath Dental Practice

5 out of 5 stars
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Corona safety was top notch.

โ€” Kelly-marie H

Verified review (1540017) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Handled well and professionally

5 out of 5 stars
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Didn't have to wait long. Handled well and professionally with social distancing in place.

โ€” Anonymous

Verified review (1539487) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Staff and dentist brilliant

5 out of 5 stars
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The staff are just brilliant, everyone is so friendly and accommodating, I have been using this practice for over 15 years now and will never want to swap.

The reception staff and brilliant and my dentist is fantastic.

โ€” Trevor R

Verified review (1539012) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

My 3 year old had fun dressed as a doctor

5 out of 5 stars
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I took my 3 year old (who decided to dress as a doctor ).This was her first time at a dentist and everyone was so kind and friendly

โ€” Maria O

Verified review (1538974) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Heath Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Great service all round,covid controlled access and made to feel very welcome, I suffer terminal illness and bad anxiety but dentist and assistant catered for me completely, 2 teeth extracted so well wasnt aware they'd been took which have done in past dentist
Cant praise any more but recommend if you need dental help go herr

โ€” Kevin Field

T44622 Review left 5 years ago
This review complies with Google's policies.

Excellent service

5 out of 5 stars
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Excellent service. Very friendly staff in these difficult times. They all go above and beyond to make sure your visit is as easy and painfree as possible. There is always a welcoming smile waiting for you when you visit

โ€” Metin E

Verified review (1504291) Review left 5 years ago
This review was collected via email feedback service.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Really nice caring dentist

5 out of 5 stars
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Always very good, friendly helpful staff, really nice caring dentist.

โ€” Trevor R

Verified review (1497016) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 5 out of 5 stars