West Heath Dental Surgery

Prompt, on time

Prompt service, appointment on time and good explanation.

— Paul B

Verified review (1438371) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you for your review of our practice. It's great to see you're pleased with our service. We look forward to seeing you at your next appointment.

On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall?

Very pleasant staff

Very pleasant staff including admin. Medical staff are efficient and friendly makes patients feel at ease .

— Allan E

Verified review (1436983) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Hello, thank you for taking the time to write a review. It's great to see that you enjoyed our service. We look forward to seeing you during your next appointment.

On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall?

Dentist was brilliant

The dentist was brilliant and so was my experience there.

— Dean W

Verified review (1435605) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you for leaving a review. We're pleased you rated our service so highly. We will look forward to seeing you at your next appointment.

On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall?

Review from Google

This person left a star rating but no comment.

— Eunice McCall

T44626 Review left 6 years ago
This review complies with Google's policies.

Nice staff

Ok dentist, nice staff but never run on time.

— Anonymous

Verified review (1434264) Review left 6 years ago
This review was collected via online systems.

Reply from West Heath Dental Surgery

Thank you kindly for leaving us some feedback. We look forward to seeing you at your next appointment.

How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Neither likely nor unlikely

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? no

Pleasant staff

Pleasant staff and friendly atmosphere.

— Paul J

Verified review (1433836) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you for taking the time to leave us some feedback on our performance, we are pleased to see that you enjoyed the service and look forward to seeing you at your next appointment.

On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall?

West Heath Midlands Smile Centre

Very satisfied with friendly service.

— Dennis L

Verified review (1433508) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you kindly for leaving us some feedback. We look forward to seeing you at your next appointment.

On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall?

Review from Google

So friendly and efficient lovely team ❤️

— Sarah Jane

T44627 Review left 6 years ago
This review complies with Google's policies.

Review from Google

This person left a star rating but no comment.

— Z baz

T44628 Review left 6 years ago
This review complies with Google's policies.

Review from Google

Dr Khan is excellent. He goes above and beyond what is strictly necessary. Highly recommended!

— Gustav Meyrink

T44629 Review left 6 years ago
This review complies with Google's policies.

Treated me with respect

I found everyone polite, listened to my questions and gave answers that were useful, treated me with respect and all with a smile.

— Anonymous

Verified review (1429588) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you for your review of our practice. It's great to see you're pleased with our service. We look forward to seeing you at your next appointment.

On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall?

West Heath Midlands Smile Centre

Friendly service and knowledgeable.

— Pauline A

Verified review (1429442) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Hello, thank you for taking the time to write a review. It's great to see that you enjoyed our service. We look forward to seeing you during your next appointment.

On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall?

Took time to explain the treatment

Very professional dentist who took time to explain the treatment plan.

— Anonymous

Verified review (1427555) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from West Heath Dental Surgery

Thank you for leaving a review. We're pleased you rated our service so highly. We will look forward to seeing you at your next appointment.

On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall?

Crown procedure fully explained

Polite greeting at reception and from dentist. Crown procedure fully explained and carried out efficiently. Very happy with how I was dealt with.

— Tim H

Verified review (1424989) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall?

Quick and fast service

Very welcoming receptionist. Quick and fast service. Dentist very friendly. Good experience all around being as I am a very nervous patient.

— Karen B

Verified review (1423551) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall?

West Heath Midlands Smile Centre

Always welcoming and friendly.

— Neal B

Verified review (1422104) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall?

Always so kind

Ali, and his lovely nurse Emma are always so kind.

— Carole H

Verified review (1421702) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall?

Very good dentist

Very good dentist and very accommodating with finding times of appointments to suit my life.

— Matteo R

Verified review (1419811) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall?

Polite and helpful

Team at West Heath are always polite and helpful and put you at ease.

— Teresa W

Verified review (1419047) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall?

Recent Appointment

I phoned the dentist as a bit of filling had fallen out the day before.
My own dentist is on holiday and I did ask if another dentist could look at it for advice.
He was lovely but spent about 5 mins looking at it and then said that my own dentist would deal with it as there was no pain which i already knew.
I think then that they all work on a commission and dont poach each others work
I didnt expect to pay the whole £22 for this appointment

— Pauline A

Verified review (1419017) Review left 6 years ago
This review was collected via online systems.

How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes