Working Feedback

West Heath Dental Surgery

225 Longbridge Lane, West Heath, Birmingham, B31 4RE

Excellent rating from 1385 reviews

5 out of 5 stars

+ 441 reviews from Google 1826 total reviews

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Latest Reviews by Working Feedback

Dental appointment

5 out of 5 stars
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The dentist removed the tooth as requested and relieved me of pain

— Dean W

Verified review (1401636) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Emma Nolan

T44634 Review left 6 years ago
This review complies with Google's policies.

Excellent dental practice

5 out of 5 stars
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Excellent dental practice, been a patient for over 10 years, never had anything than top care, staff are all great and very friendly, it's nice to visit the dentist just to say hello.

— Trevor R

Verified review (1400327) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 5 out of 5 stars

Very understanding

5 out of 5 stars
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After having being neglected as a child and never being taken to the dentist, the team at MSC were mostly very understanding of my situation and handle my nervousness very well.

— Josephine B

Verified review (1400195) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 5 out of 5 stars

Efficient, prompt

4 out of 5 stars
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Very efficient and prompt.

— Jonathan H

Verified review (1399906) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 4 out of 5 stars

Always pleasant and obliging

4 out of 5 stars
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Always pleasant and obliging and happy to help. Give you an informed choice and you can make up your own mind.

— Deborah M

Verified review (1398073) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 4 out of 5 stars

Good dental service

4 out of 5 stars
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Good staff and good dental service.

— Anonymous

Verified review (1397954) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 4 out of 5 stars

West Heath Midlands Smile Centre

4 out of 5 stars
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Always very good service.

— John M

Verified review (1397581) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 4 out of 5 stars

Recent Dental Appointment

3 out of 5 stars
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Felt very rushed. Dentist didn't seem to listen to my concerns or be willing to talk about treatment options.

— Charmaine H

Verified review (1396785) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Unlikely
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Dental appointment

2 out of 5 stars
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I originally attended due to pain with a tooth which had a crown, I was given an injection and advised to book an appointment with dental hygienist ( same practice). Within a few weeks the pain returned I booked another appointment and given a second injection and X Ray part of the gold crown removed and filler inserted which left the tooth rough and uncomfortable. At this visit I was told the tooth would have to be removed in hospital due to a nerve to close to the root. I was assured a referral would be made and I would receive an appointment by post which never came. Now the crown has lifted again I attended the practice and it he's been removed. I have paid for every visit and I am still no better than when I first attended.

— Allan E

Verified review (1395229) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 2 out of 5 stars

Very pleased with my treatment

5 out of 5 stars
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Dentist and hygienist were very friendly and helpful, made my visit a comfortable one, very pleased with my treatment.

— Anonymous

Verified review (1393719) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 5 out of 5 stars

A professional consultation

5 out of 5 stars
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A professional consultation given with options in pleasant surroundings.

— Paul R

Verified review (1393499) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 5 out of 5 stars

West Heath Midlands Smile Centre

5 out of 5 stars
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I had a concern about one of my teeth, was impressed with how quick I got to see a dentist, also had a thorough check which put my mind at rest.

— Ann H

Verified review (1392982) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 5 out of 5 stars

Punctual and friendly service

5 out of 5 stars
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Good, punctual and friendly service.

— Anonymous

Verified review (1392398) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 5 out of 5 stars

Fantastic dentist

5 out of 5 stars
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Ali is a fantastic dentist, so friendly and accommodating!

— Emily J

Verified review (1392321) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 5 out of 5 stars

Everyone so lovely, would recommend

5 out of 5 stars
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Excellent service, everyone so lovely, would recommend.

— Stephanie P

Verified review (1390856) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 5 out of 5 stars

Really good, very gentle

4 out of 5 stars
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Was relaxing surprisingly for a dentist. Ali is really good, very gentle and speaks to you face to face, cannot ask for much more.

— Helen M

Verified review (1390119) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 4 out of 5 stars

Would highly recommend this dentist

5 out of 5 stars
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The staff were extremely helpful both in Reception and the dentist and dental nurse. All staff put people at ease and have a great knowledge. Would highly recommend this dentist.

— Sarah B

Verified review (1387437) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 5 out of 5 stars

Recent dental appointment

5 out of 5 stars
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The first appointment for the hygiene appointment was on time, and she is always great and very professional. As always the quality of treatment is always spot on. And this was the first time I've attended that I've had a late appointment.

— Anonymous

Verified review (1385306) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 5 out of 5 stars

Explains things exceptionally well

5 out of 5 stars
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Ali Khan is very thorough and explains things exceptionally well.

— Paula D

Verified review (1381770) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate West Heath Midlands Smile Centre overall? 5 out of 5 stars