Working Feedback

West Heath Dental Surgery

225 Longbridge Lane, West Heath, Birmingham, B31 4RE

Excellent rating from 1384 reviews

5 out of 5 stars

+ 441 reviews from Google 1825 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Joanne Herring

T346656 Review left 6 months ago
This review complies with Google's policies.

Reply from West Heath Dental Surgery

Dear Joanne,

Thank you so much for your kind words and for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with us. Your satisfaction is our priority, and we look forward to serving you again soon.

Best regards,
The Team

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Bob Beet

T345670 Review left 6 months ago
This review complies with Google's policies.

Reply from West Heath Dental Surgery

Thank you for your kind review, Bob! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon!

West Heath Dental Surgery

4 out of 5 stars
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Got good information, to be going forward with.

— Anonymous

Verified review (2327174) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Highly recommend

5 out of 5 stars
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I saw Traci the hygienist, what a lovely lady, made me feel completely at ease and my teeth felt brand new after my appointment! Would highly recommend seeing, also the practice was very clean and the reception staff were very friendly and welcoming

— Donna C

Verified review (2326399) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Calm and very understanding

5 out of 5 stars
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I haven’t been to a dentist for a good few years due to a phobia due to getting meningitis from a dental hospital. When I explained to the dentist he was so calm and very understanding and made me feel so relaxed

— Angela C

Verified review (2325625) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

West Heath Dental Surgery

5 out of 5 stars
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As good as usual, and I’ve been going since I was about 5-6

— Anonymous

Verified review (2325510) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly, happy, welcoming

5 out of 5 stars
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Good open conversation around treatment options. Friendly, happy, welcoming staff

— Anonymous

Verified review (2325112) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Staff are lovely, made the experience less nerve racking as someone who doesn’t go often.

— Nathan Corfield

T343646 Review left 6 months ago
This review complies with Google's policies.

Reply from West Heath Dental Surgery

Hi Nathan,

Thank you for your kind words! We're delighted to hear that our staff made your experience more comfortable. Providing a welcoming atmosphere for our clients is our top priority. We look forward to seeing you again soon!

Appointment with the hygienist

5 out of 5 stars
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My appointment was with the hygienist. In the past my experience with this type of appointment has been terrible, not this time. I was made comfortable, everything explained and no pain was caused throughout

— Sharon J

Verified review (2322711) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly team

5 out of 5 stars
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Friendly receptionist. Was early but the dentist saw me before my appointed time. Again, friendly team.

— Anonymous

Verified review (2321396) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

4 out of 5 stars
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The care is good. However, the appointments are never on time. This is very unprofessional.

— Anonymous

Verified review (2321114) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Could not fault the service

5 out of 5 stars
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Could not fault the service! I was given a emergency appointment within three hours to ease my pain.
Many thanks to the practice.

— Anonymous

Verified review (2320409) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great experience

5 out of 5 stars
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On time, efficient, friendly receptionist, nurse and dentist.

— Anonymous

Verified review (2319770) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Hannah Mason

T343647 Review left 6 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent service.

— Robert Ebbitt

T343648 Review left 6 months ago
This review complies with Google's policies.

My experience

4 out of 5 stars
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Quick, pleasant staff.

— Linda C

Verified review (2318977) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Pleasurable experience

5 out of 5 stars
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The receptionists are lovely and so welcoming. Tracie the hygienist is great. Not only does she do a great job without causing any pain, she always has time for a chat. Going to the surgery is actually a pleasure.

— Judith B

Verified review (2318376) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Traci is amazing

— bella aerkc

T339923 Review left 7 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Fantastic service as always. No waiting straight in to see the dentist. All staff were really friendly and professional as usual.

— claire page

T339443 Review left 7 months ago
This review complies with Google's policies.

Responsive to needs

5 out of 5 stars
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Efficient, helpful feedback and advice, responsive to needs and questions

— Anonymous

Verified review (2316322) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good