Working Feedback

AP Smilecare

109 Preston New Road, Blackburn, Lancs, BB2 6BJ

Excellent rating from 553 reviews

5 out of 5 stars

+ 299 reviews from Google 852 total reviews

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Latest Reviews by Working Feedback

An appointment the same day

5 out of 5 stars
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I rang in the morning and got an appointment the same day.
The staff are courteous and friendly.
Given that I had an extraction, the whole process was as painless as you could hope for.

— Anonymous

Verified review (2346611) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing

5 out of 5 stars
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Amazing staff, thanks

— Anonymous

Verified review (2346390) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent and informative review

— David Jackson

T357601 Review left 8 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I have not been to a dentist in 17 years owing to fear. What a fantastic experience and I know that sounds crazy for a dentist but he were lovely. He explained everything to me before doing any treatment. He treated me so kindly. Would highly recommend. Thankyou

— Danielle BARTON

T356522 Review left 8 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Emergency treatment, talked through every step and great aftercare advice

— Julie Reid

T356523 Review left 8 months ago
This review complies with Google's policies.

Brilliant, attentive and efficient

5 out of 5 stars
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First class, for an emergency appointment following dropped filling.
Friendly, happy staff and the dentist (not my usual dentist) was brilliant, attentive and efficient.

— Brian S

Verified review (2342860) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Happy with the service

4 out of 5 stars
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Happy with the service provided and the advice and information given

— Anonymous

Verified review (2342729) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Lovely dentist and lovely hygenist. Very gentle. Happy at this dental practice.

— Leah Parker

T355751 Review left 8 months ago
This review complies with Google's policies.

A very nice place to be

5 out of 5 stars
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Everyone from receptionist, hygienist to dentists are the most friendly people.
A very nice place to be. Can't rate them all highly enough.

— David S

Verified review (2342332) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant care

5 out of 5 stars
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Brilliant experience, super friendly and approachable. I have a fear of the dentist after previous ones were awful, came here and was comfortable and looked after and treated like a normal person, care was brilliant, lady who saw me was brilliant, can't be more thankful for the experience, very grateful for how helpful they were overall brilliant

— Anonymous

Verified review (2341739) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The staff were wonderful

5 out of 5 stars
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Visit to the hygienist today, as always the staff were wonderful, explained each stage of my treatment, did a good job, all the staff are a credit to the practice. Thank you.

— Gordon M

Verified review (2341438) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Review from Google

5 out of 5 stars
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I had my checkup at AP Smilecare today. Couldn’t recommend this practice more! The receptionists were very welcoming. Dr Usman was attentive and kind as always, and gave thorough advice. Farah, my nurse, was also lovely and friendly. Overall, such a pleasant experience!

— Shaazmeen Jangda

T355017 Review left 9 months ago
This review complies with Google's policies.

Friendly

5 out of 5 stars
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Friendly and efficient

— Anonymous

Verified review (2340870) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Everything was perfect

5 out of 5 stars
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As usual, everything was perfect, lots of useful information and full treatment

— Jan C

Verified review (2340517) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Sabina, my hygienist, was fantastic—very professional, gentle, and thorough, making the whole experience comfortable and easy. Ellie, the nurse, was equally amazing, friendly, and attentive, always making sure I felt cared for throughout the visit. Together, they made my appointment smooth and pleasant. Highly recommend their great teamwork and care!

— Safah Sabir

T354641 Review left 9 months ago
This review complies with Google's policies.

Review from Google

4 out of 5 stars
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Very good experience

— Issak Lohar

T353120 Review left 9 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Peter Dobson

T352684 Review left 9 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Phil was professional and informative before and after extracting my tooth. A very professional and friendly practice. Thanks.

— Nizam Patel

T352685 Review left 9 months ago
This review complies with Google's policies.

My experience

5 out of 5 stars
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Superb treatment which was prompt and timely.

— Anonymous

Verified review (2338144) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made me feel relaxed

5 out of 5 stars
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As always very pleasant staff on the reception & as usual my dentist made me feel relaxed & good advice given

— David H

Verified review (2337700) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? -