Working Feedback

AP Smilecare

109 Preston New Road, Blackburn, Lancs, BB2 6BJ

Excellent rating from 553 reviews

5 out of 5 stars

+ 299 reviews from Google 852 total reviews

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Latest Reviews by Working Feedback

My experience

5 out of 5 stars
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What lovely folk

— Anonymous

Verified review (2305336) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Deborah Cook

T331937 Review left 11 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Had my appointment today and Jo explained everything in detail. I am always made comfortable would highly recommend AP Smile care from the girls on reception right through to completing my treatment.

— Janet Duxbury

T330746 Review left 11 months ago
This review complies with Google's policies.

Welcoming, patient & informative

5 out of 5 stars
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We were treated well as usual-friendly & welcoming, patient & informative, explained well.

— William T

Verified review (2302183) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I don't feel a thing

5 out of 5 stars
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It's been over 17 years since I had a filling. The last time the injection was excruciating.
But with Josephine Prasad's gentle touch, I don't feel a thing, thank you

— Michaela S

Verified review (2301990) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing team

5 out of 5 stars
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Went for a check up and hygienist today
Receptionist and staff were very welcoming and because I am on denplan didn’t have to worry about taking any money with me
Amazing team

— Anonymous

Verified review (2301654) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service as always. Friendly staff and professional

— Anonymous

Verified review (2300931) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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the appointment went well. The hygienist I still at work was very attentive, approachable, aware of my needs and communicated well with her thoughts on my oral hygiene needs. She was lovely, sensitive and informative all the way through the appointmentment.

— julie dawson

T329993 Review left 11 months ago
This review complies with Google's policies.

Understood my nerves and anxiety

5 out of 5 stars
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I cannot thank Jo enough for her support when I was having my filling. Jo understood my nerves and anxiety and helped me through it all. It made the experience a lot better for me. I had to bring my daughter and Jo let her be a part of the experience.

— Anonymous

Verified review (2300747) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very reassuring

5 out of 5 stars
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Sarah is very reassuring and involved me in decisions. I was a very nervous patient, I am a lot better now thanks to Sarah

— Anonymous

Verified review (2300365) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A very friendly experience

5 out of 5 stars
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It was a very friendly experience from the start to the finish. All the staff are extremely well trained in customer service and everyone smiled when they saw you in passing. Dr. Josephine was very nice and talked me through the whole appointment and I felt at ease. I had the same experience with my second appointment with Sabina and that too made me feel at ease! Many thanks to everyone!

— Alan B

Verified review (2300180) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent treatment from a friendly, professional team.

— Eileona Wilkinson

T329180 Review left 11 months ago
This review complies with Google's policies.

Very good

4 out of 5 stars
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Very good, but not willing to take on NHS treatment.

— Anonymous

Verified review (2299792) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatmen

5 out of 5 stars
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Have always had excellent treatment and the whole team do a brilliant job

— Anonymous

Verified review (2299562) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

AP Smilecare

5 out of 5 stars
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So good here

— Paul O

Verified review (2298833) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Very professional and efficient

5 out of 5 stars
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Very friendly welcome from the reception staff. Both the hygienist and dentist were all very professional and efficient in performing their treatments, whilst also being friendly and approachable.

— Andrew M

Verified review (2298782) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Satisfied with the treatment

5 out of 5 stars
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I was greeted by everyone in a polite and professional manner and was satisfied with the treatment provided to me

— Anonymous

Verified review (2298062) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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superb thanks to michaela and sara take care

— John Lofthouse

T328556 Review left 11 months ago
This review complies with Google's policies.

Welcoming and calm

5 out of 5 stars
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From the reception staff to the dental assistants and dentists, everyone is so friendly and professional. It's a welcoming and calm environment, and I always feel that my well-being is the top priority.

— Graham H

Verified review (2296825) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Welcoming and understanding

5 out of 5 stars
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Felt the staff were so welcoming and understanding of my needs

— Ruth P

Verified review (2296254) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars