Verified review (2305336)
Review left 11 months ago
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Review from Google
This person left a star rating but no comment.
— Deborah Cook
T331937
Review left 11 months ago
This review complies with Google's policies.
Review from Google
Had my appointment today and Jo explained everything in detail. I am always made comfortable would highly recommend AP Smile care from the girls on reception right through to completing my treatment.
— Janet Duxbury
T330746
Review left 11 months ago
This review complies with Google's policies.
Welcoming, patient & informative
We were treated well as usual-friendly & welcoming, patient & informative, explained well.
— William T
Verified review (2302183)
Review left 11 months ago
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Patient
I don't feel a thing
It's been over 17 years since I had a filling. The last time the injection was excruciating.
But with Josephine Prasad's gentle touch, I don't feel a thing, thank you
— Michaela S
Verified review (2301990)
Review left 11 months ago
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Amazing team
Went for a check up and hygienist today
Receptionist and staff were very welcoming and because I am on denplan didn’t have to worry about taking any money with me
Amazing team
— Anonymous
Verified review (2301654)
Review left 11 months ago
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Excellent service
Excellent service as always. Friendly staff and professional
— Anonymous
Verified review (2300931)
Review left 11 months ago
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Review from Google
the appointment went well. The hygienist I still at work was very attentive, approachable, aware of my needs and communicated well with her thoughts on my oral hygiene needs. She was lovely, sensitive and informative all the way through the appointmentment.
— julie dawson
T329993
Review left 11 months ago
This review complies with Google's policies.
Understood my nerves and anxiety
I cannot thank Jo enough for her support when I was having my filling. Jo understood my nerves and anxiety and helped me through it all. It made the experience a lot better for me. I had to bring my daughter and Jo let her be a part of the experience.
— Anonymous
Verified review (2300747)
Review left 11 months ago
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Very reassuring
Sarah is very reassuring and involved me in decisions. I was a very nervous patient, I am a lot better now thanks to Sarah
— Anonymous
Verified review (2300365)
Review left 11 months ago
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A very friendly experience
It was a very friendly experience from the start to the finish. All the staff are extremely well trained in customer service and everyone smiled when they saw you in passing. Dr. Josephine was very nice and talked me through the whole appointment and I felt at ease. I had the same experience with my second appointment with Sabina and that too made me feel at ease! Many thanks to everyone!
— Alan B
Verified review (2300180)
Review left 11 months ago
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Review from Google
Excellent treatment from a friendly, professional team.
— Eileona Wilkinson
T329180
Review left 11 months ago
This review complies with Google's policies.
Very good
Very good, but not willing to take on NHS treatment.
— Anonymous
Verified review (2299792)
Review left 11 months ago
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Very good
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Excellent treatmen
Have always had excellent treatment and the whole team do a brilliant job
— Anonymous
Verified review (2299562)
Review left 11 months ago
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AP Smilecare
So good here
— Paul O
Verified review (2298833)
Review left 11 months ago
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Very professional and efficient
Very friendly welcome from the reception staff. Both the hygienist and dentist were all very professional and efficient in performing their treatments, whilst also being friendly and approachable.
— Andrew M
Verified review (2298782)
Review left 11 months ago
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Satisfied with the treatment
I was greeted by everyone in a polite and professional manner and was satisfied with the treatment provided to me
— Anonymous
Verified review (2298062)
Review left 11 months ago
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Review from Google
superb thanks to michaela and sara take care
— John Lofthouse
T328556
Review left 11 months ago
This review complies with Google's policies.
Welcoming and calm
From the reception staff to the dental assistants and dentists, everyone is so friendly and professional. It's a welcoming and calm environment, and I always feel that my well-being is the top priority.
— Graham H
Verified review (2296825)
Review left 11 months ago
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Professional
Welcoming and understanding
Felt the staff were so welcoming and understanding of my needs
— Ruth P
Verified review (2296254)
Review left 11 months ago
This review was collected via SMS feedback service.