T327708
Review left 11 months ago
This review complies with Google's policies.
Review from Google
Always an excellent experience at Smilecare.
β Gail Bailey
T327275
Review left 11 months ago
This review complies with Google's policies.
Review from Google
Great service. Very friendly staff.
β Anonoymous reviewer
T326913
Review left 11 months ago
This review complies with Google's policies.
My experience
The most horrific experience of my life, the dentist did not explore options with what the outcome would be instead said it's a straight tooth extraction. It was a battle to finally get the molar out which was only chipped in one corner. He could have just cut the nerve and left the tooth. Really unhappy with experience from start to finish.
β Anonymous
Verified review (2293982)
Review left 11 months ago
This review was collected via email feedback service.
Reply from AP Smilecare
Dear Anonymous,
Thank you for your feedback. I was very concerned about your experiences. If you wish to discuss this further, I am available at [email protected]. I am available on [email protected]
kind regards
Mrs M Shorrock
Overall, how was your experience of our service?
Very poor
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Patient
Review from Google
Always very happy with the treatment and care received. Been with the practice for many years. Was seen promptly at my most recent visit and at every stage, care is taken to explain things.
β Christina Markarian
T326914
Review left 11 months ago
This review complies with Google's policies.
My experience
Overall good experience
β Anonymous
Verified review (2293755)
Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
My experience
Very satisfied
β Marie S
Verified review (2293374)
Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Very caring
Had an appointment to see Sabina the Hygienist. Not only is she very professional and good at her job, she is also very caring and does not rush. She cares about her work. Sheβs the best in the business
β Steven M
Verified review (2292833)
Review left 11 months ago
This review was collected via email feedback service.
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Patient
Friendly, efficient
Usual friendly, efficient experience. Thank you.
β Anonymous
Verified review (2292491)
Review left 11 months ago
This review was collected via email feedback service.
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Patient
Exceptional service
Exceptional service as always. Staff are professional and knowledgeable.
β Marie F
Verified review (2292394)
Review left 11 months ago
This review was collected via email feedback service.
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Patient
Review from Google
This person left a star rating but no comment.
β Mohammed Amin
T326118
Review left 11 months ago
This review complies with Google's policies.
Great
Great service
β Anonymous
Verified review (2292367)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of AP Smilecare?
Efficient staff
Very efficient staff on reception and equally efficient in the treatment room
β Anonymous
Verified review (2291604)
Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Excellent experience
Excellent experience in visiting the hygienist today. Everything explained and very helpful
β Anonymous
Verified review (2291370)
Review left 11 months ago
This review was collected via email feedback service.
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Patient
Review from Google
Went as an emergency as i don't have a dentist and seen Phil he was really informative about what I need to do next. And he was quick which is a bonus π
β Amy Flynn
T325083
Review left 11 months ago
This review complies with Google's policies.
Review from Google
Amazing as always. Excellent treatment, very knowledgeable and caring, would never go anywhere else.
β Lucky Mia
T324282
Review left 11 months ago
This review complies with Google's policies.
Review from Google
Hazra is the best. I am a very bad , nervous , hating of dentists patient and Hazra is second to none and she has looked after me and understood my anxieties and puts me at ease at all time Hazra is the very best she deserves a gold medal .
β Liz Parker
T324283
Review left 11 months ago
This review complies with Google's policies.
I was seen promptly
Mine was a minor issue but one which needed checking and (possibly) remedy. My call was answered promptly and an appointment fixed for 72 hours after the call. On the day, I was seen promptly and the issue was fixed very quickly. I have been attending this surgery for 30 years and have no reason to change as I've always been well treated in every regard.
β David H
Verified review (2288147)
Review left 1 year ago
This review was collected via email feedback service.
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Patient
My experience
Good
β Anonymous
Verified review (2288094)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
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Next of kin
A tooth extracted
Canβt believe how painless it was to have a tooth extracted
β Anonymous
Verified review (2285354)
Review left 1 year ago
This review was collected via email feedback service.
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