Working Feedback

AP Smilecare

109 Preston New Road, Blackburn, Lancs, BB2 6BJ

Excellent rating from 553 reviews

5 out of 5 stars

+ 299 reviews from Google 852 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

β€” Paul Yates

T327708 Review left 11 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Always an excellent experience at Smilecare.

β€” Gail Bailey

T327275 Review left 11 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Great service. Very friendly staff.

β€” Anonoymous reviewer

T326913 Review left 11 months ago
This review complies with Google's policies.

My experience

3 out of 5 stars
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The most horrific experience of my life, the dentist did not explore options with what the outcome would be instead said it's a straight tooth extraction. It was a battle to finally get the molar out which was only chipped in one corner. He could have just cut the nerve and left the tooth. Really unhappy with experience from start to finish.

β€” Anonymous

Verified review (2293982) Review left 11 months ago
This review was collected via email feedback service.

Reply from AP Smilecare

Dear Anonymous,
Thank you for your feedback. I was very concerned about your experiences. If you wish to discuss this further, I am available at [email protected]. I am available on [email protected]
kind regards
Mrs M Shorrock
Overall, how was your experience of our service? Very poor
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always very happy with the treatment and care received. Been with the practice for many years. Was seen promptly at my most recent visit and at every stage, care is taken to explain things.

β€” Christina Markarian

T326914 Review left 11 months ago
This review complies with Google's policies.

My experience

5 out of 5 stars
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Overall good experience

β€” Anonymous

Verified review (2293755) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Very satisfied

β€” Marie S

Verified review (2293374) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very caring

5 out of 5 stars
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Had an appointment to see Sabina the Hygienist. Not only is she very professional and good at her job, she is also very caring and does not rush. She cares about her work. She’s the best in the business

β€” Steven M

Verified review (2292833) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, efficient

5 out of 5 stars
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Usual friendly, efficient experience. Thank you.

β€” Anonymous

Verified review (2292491) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Exceptional service

5 out of 5 stars
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Exceptional service as always. Staff are professional and knowledgeable.

β€” Marie F

Verified review (2292394) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

β€” Mohammed Amin

T326118 Review left 11 months ago
This review complies with Google's policies.

Great

5 out of 5 stars
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Great service

β€” Anonymous

Verified review (2292367) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars

Efficient staff

5 out of 5 stars
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Very efficient staff on reception and equally efficient in the treatment room

β€” Anonymous

Verified review (2291604) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent experience

5 out of 5 stars
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Excellent experience in visiting the hygienist today. Everything explained and very helpful

β€” Anonymous

Verified review (2291370) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Went as an emergency as i don't have a dentist and seen Phil he was really informative about what I need to do next. And he was quick which is a bonus πŸ‘

β€” Amy Flynn

T325083 Review left 11 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Amazing as always. Excellent treatment, very knowledgeable and caring, would never go anywhere else.

β€” Lucky Mia

T324282 Review left 11 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Hazra is the best. I am a very bad , nervous , hating of dentists patient and Hazra is second to none and she has looked after me and understood my anxieties and puts me at ease at all time Hazra is the very best she deserves a gold medal .

β€” Liz Parker

T324283 Review left 11 months ago
This review complies with Google's policies.

I was seen promptly

5 out of 5 stars
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Mine was a minor issue but one which needed checking and (possibly) remedy. My call was answered promptly and an appointment fixed for 72 hours after the call. On the day, I was seen promptly and the issue was fixed very quickly. I have been attending this surgery for 30 years and have no reason to change as I've always been well treated in every regard.

β€” David H

Verified review (2288147) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Good

β€” Anonymous

Verified review (2288094) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Next of kin

A tooth extracted

5 out of 5 stars
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Can’t believe how painless it was to have a tooth extracted

β€” Anonymous

Verified review (2285354) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient