Working Feedback

AP Smilecare

109 Preston New Road, Blackburn, Lancs, BB2 6BJ

Excellent rating from 553 reviews

5 out of 5 stars

+ 299 reviews from Google 852 total reviews

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Latest Reviews by Working Feedback

Excellent treatment

5 out of 5 stars
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Always excellent treatment thank you

โ€” Judith W

Verified review (2232443) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The tooth was saved and filled

5 out of 5 stars
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I was seen within 24 hours after phoning for an appointment and the tooth was saved and filled. Thank you.

โ€” Ruth S

Verified review (2232123) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Really friendly. Great advice from professionals with information and options for treatment. Really easy and family oriented. I would recommend.

โ€” Ashley Fuller

T288593 Review left 1 year ago
This review complies with Google's policies.

Friendly, polite

5 out of 5 stars
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Ap Smilecare says everything, very old building but beautiful design. The interior of the surgery is amazing, every crew member are very friendly, polite and presentable

โ€” Anonymous

Verified review (2230583) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Welcoming, very pleasant

5 out of 5 stars
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As always when visiting AP Smilecare, I find the staff both welcoming, very pleasant and extremely competent and professional.

โ€” David A

Verified review (2230335) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent customer service as always

โ€” Marie F

Verified review (2229849) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Came as a 111 emergency. I am terrified of the dentist but they made me feel very at easy and comfortable.

โ€” Sophie Gettins

T286992 Review left 1 year ago
This review complies with Google's policies.

Seen promptly

5 out of 5 stars
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As usual, greeted in a friendly manner, seen promptly, consulted about treatment, cared for kindly.

โ€” Julia A

Verified review (2226834) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Friendly and professional

5 out of 5 stars
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As ever everyone was friendly and professional. Dentists are not generally a visit to look forward to but Jo and her team are changing that perception.

โ€” Michael R

Verified review (2226803) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring support

5 out of 5 stars
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Always get caring support and dental care when I visit.

โ€” Clifford S

Verified review (2226724) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing

5 out of 5 stars
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Absolutely amazing dentist practice. Always made to feel relaxed and treated with professional care and respect.
I wouldn't trust anyone else with my dental care.

โ€” Michael C

Verified review (2226428) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant

5 out of 5 stars
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Brilliant staff

โ€” Margaret P

Verified review (2226028) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I have been to ap smilecare previously for emergency appointment and have just signed up to be a new patient. Friendly staff and informative giving all info needed to set up a plan and what would be best without trying to get maximum money from you. My son is also at this dentist and never had any problems.

โ€” kerrie hall

T283779 Review left 1 year ago
This review complies with Google's policies.

I was treated with great respect

5 out of 5 stars
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Very good visit where I was treated with great respect and all were very professional. Thank you

โ€” John R

Verified review (2224528) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Filling replaced

5 out of 5 stars
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Thank you to Dr Prasad and team for helping me get my filling replaced today. I am a nervous customer but staff put me at ease.

โ€” Anonymous

Verified review (2223920) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Staff were amazing

5 out of 5 stars
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Excellent services frome reception to cleaning, all staff were amazing and pleasant from start to finish ,thanks

โ€” David M

Verified review (2222244) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A fantastic dentist

5 out of 5 stars
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Sara is a fantastic dentist, she makes the visits feel very personal and has a great work ethic. Maybe some of the other dentists at AP could learn from her and maybe mentor her communication skills.

โ€” Mohamed S

Verified review (2221975) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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allways good never had a bad visit allways ๐Ÿ‘๐Ÿป good

โ€” Paul O Brien

T281246 Review left 1 year ago
This review complies with Google's policies.

Calm, kind and informative

5 out of 5 stars
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I was nervous as I expected bad news about a damaged tooth. The male dentist was calm, kind and informative. He needed to remove a tooth. His technique was excellent and he explained it all first.

โ€” Peter D

Verified review (2219784) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Attended the surgery this afternoon , excellent service as usual . I am under the care of Phil Gale who is amazing .very professional, explained everything well & good advice given . Reception team very nice & pleasant too .

โ€” Sathyam Ascough

T279739 Review left 1 year ago
This review complies with Google's policies.