Working Feedback

AP Smilecare

109 Preston New Road, Blackburn, Lancs, BB2 6BJ

Excellent rating from 553 reviews

5 out of 5 stars

+ 299 reviews from Google 852 total reviews

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Latest Reviews by Working Feedback

Excellent treatment

5 out of 5 stars
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Excellent treatment with careful attention and explanation at every stage.

— Anonymous

Verified review (2217733) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Happy patient

5 out of 5 stars
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Hygienist appointment today, always polite. Explains things if anything needed. Happy patient.

— Anne W

Verified review (2217088) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The best dentist I’ve seen in years

5 out of 5 stars
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Dr Usman has been the best dentist I’ve seen in years. Thank you.

— Anonymous

Verified review (2216801) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant

5 out of 5 stars
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Brilliant service!

— William T

Verified review (2216327) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

4 out of 5 stars
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Happy with my treatment

— Leslie L

Verified review (2216315) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I have been with this dentist for many years and could not recommend them highly enough. I am never worried about going as I always know they will be kind and compassionate if I need any treatment. The staff are very friendly and really look after you. Thank you Jo and the team

— Liz McGarvey

T278736 Review left 1 year ago
This review complies with Google's policies.

Urgent appointment, Sara is an excellent dentist and carried out a comprehensive assessment.

5 out of 5 stars
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I was booked in for an urgent review appointment after experiencing some issues. I was triaged well over the phone and offered either a same day appointment or an appointment within the week. The reception staff at AP Smilecare are always welcoming.

Sara is an excellent dentist and carried out a comprehensive assessment before creating a tailored treatment plan. I felt listened to and was given reassurance following the assessment. Signing up to AP Smilecare was probably one of the best things that, as an anxious dental patient, I could've done - would wholly recommend to others.

— Anonymous

Verified review (2216065) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very nice visit all that staff are always very friendly,and make everybody so welcome

— lorraine grieve

T278406 Review left 1 year ago
This review complies with Google's policies.

I can't recommend enough

5 out of 5 stars
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Another visit with Jo who manages to work wonders with my teeth.
She is so good and pain management is fantastic, I can't recommend enough.

— Julie J

Verified review (2213803) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treatment was carefully explained

5 out of 5 stars
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A very good experience, the treatment was carefully explained and carried out in a very professional way!

— Norman R

Verified review (2213799) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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Had a great session with the hygienist, always gentle and caring

— Nicola P

Verified review (2212657) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Review from Google

5 out of 5 stars
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Excellent dental practice. My experience was brilliant from beginning to end!
Very friendly and efficient staff.
I would particularly like to praise Dr Kishore Shanbhag - he is a very experienced able skilled implant surgeon - I would highly recommend his expertise.
My second visit today with Sara - great staff from reception to the surgery. Sara was fantastic- great experience.

— Pradeep Morar

T275944 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Emergency appointment.
I have never had a dentist that could inject and remove a tooth without feeling it, but today I did.
I would highly recommend, many thanks to Dr Gale

— Chris Culley

T275945 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Barry Duxbury

T275946 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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After my registered dentist failed to pick up on, treat and care for my painful tooth which i've had for 18 months, I was forced to look elsewhere for an emergency appointment.
I'm so glad I came across A P Smilecare. The dentist was so quick to pinpoint and treat my infected wisdom tooth (something my actual dentist failed to pick up on!).
He explained everything in detail and extracted the tooth. The initial checkup, xray and tooth extraction took less than half an hour and I didn't even realise he extracted my tooth!
Since then I have had no issues whatsoever with my tooth, and my healing process has been trouble free. I've had teeth extracted in the past but always had pain, bleeding and swelling accompanying it however, with this extraction i've had no pain, swelling or bleeding at all.
The aftercare was given to me in the form of a information sheet and extra packs in case of bleeding. The dentist also took extra care to ring up a few days later to check in on how I was getting on.
All in all, the best experience I have ever had at a dentist and I couldn't recommend them enough! Will be registering here once they are accepting NHS patients!

— Zahra

T275778 Review left 1 year ago
This review complies with Google's policies.

Highly recommended

5 out of 5 stars
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My huband and I visited Sabina the hygienist this morning. Pleasant and welcoming, professional and informative regarding treatment as always. Highly recommended, thank you Sabina

— Derek E

Verified review (2210326) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very good hygienist was very good she did a good job and explained how to look after gums.dentist was good as well she had a good look at all the teeth and gums.

— Ismail Adam

T275050 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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i have been going to this dental practice for years now, my dentist Jo is the best, she always does a fantastic job to give you the best smile ever. All the staff are also so lovely and friendly and make you feel at ease. I would highly recommend this service.

— Andrea Buckley

T275051 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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great service! cant wait to go back!

— aaisha asghar

T274604 Review left 1 year ago
This review complies with Google's policies.

Lovely dentist

5 out of 5 stars
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Lovely dentist, made me feel so at ease, can't fault them, very helpful

— Anonymous

Verified review (2208133) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient