I found all staff, reception and the dental staff to be very friendly & helpful. Great surgery!!
— Anonymous
Verified review (2185383)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My experience
No problems other than the waiting time.
— Anonymous
Verified review (2185138)
Review left 1 year ago
This review was collected via email feedback service.
Reply from AP Smilecare
As a practice, try not to keep people waiting, but sometimes treatment takes longer than expected. We only apologies for the wait.
Overall, how was your experience of AP Smilecare?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Emergency appointment
I actually look forward to visiting my dentist. Jo sorted out my issue in about 10 mins first thing in the morning. We are so lucky to have Dr Prasad and her brilliant team.
— Martyn W
Verified review (2183610)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Lovely experience
Lovely experience and always friendly...I have been a patient for many years
— Anonymous
Verified review (2182953)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
From start to finish all i can say is wow, had to book my mum in for an emergency appointment, the reception staff are a credit to the surgery, the dentist and the dental nurse again were also fantastic, 10/10 treatment.
— Ahmed Patel
T260558
Review left 1 year ago
This review complies with Google's policies.
Very good
Always a very good, friendly service received
— Anonymous
Verified review (2180053)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Annual check
My wife and I attended today for our annual check and were as usual greeted with a smile and warm welcome, we were dealt with by Phil Gates who chatted and made us at home thanks to all the staff, see you in 12 months!
— Valerie W
Verified review (2179939)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Great service. Professional and thorough. Very caring and understanding
— Lisa Murdock
T259677
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Always great service from the reception lady .and really nice welcome feeling . I've been coming here since early 2000s just brilliant great advice and packages they have. I'm smiling again with a shine thanks to AP Smilecare
— faisal farooq
T259491
Review left 1 year ago
This review complies with Google's policies.
Review from Google
The best of dentists ever I have been going here for 20+ years and they have never disappointed. Very friendly ambient surrounding staff are very professional and amazing service always. Would rate more than 5 Stars if I could :)
— Sherin Ahmed
T259408
Review left 1 year ago
This review complies with Google's policies.
Great experience
Great experience all round. Everyone extremely friendly, helpful and professional. Thank you.
— Janet H
Verified review (2178162)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
AP Smilecare
I miss the tv in the waiting room or radio background music would be good, otherwise all is great.
— Brian W
Verified review (2178491)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— andrew murray
T259146
Review left 1 year ago
This review complies with Google's policies.
Review from Google
AP Smilecare are a great dentists I am under the care of Phil Gale and he is brilliant I would recommend this dental surgery to anyone 5 stars all the way.
— Lee Fowley
T256899
Review left 1 year ago
This review complies with Google's policies.
Treated with respect
During my appointment with Dr Usman I was treated with respect. He took the time to answer my questions with patience and professionalism. I left my appointment completely satisfied with my treatment.
— Alison E
Verified review (2173198)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Excellent treatment as always. Everyone - receptionists, dental hygienist and dentist are always so friendly, helpful, thorough and so I thoroughly recommend apsmilecare.
— Alison Dagnan
T256663
Review left 1 year ago
This review complies with Google's policies.
Welcoming receptionists
Very pleasant and informative first visit with a plan for treatment thoughtfully provided. Welcoming receptionists.
— Anonymous
Verified review (2173027)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Highly recommend
My visit today, at AP Smilecare, was excellent. From the reception staff through to dentist and hygienist, professional and knowledgeable, in a comfortable and elegant environment. My dentist provided a relaxing experience and explained the care needed in an easily understandable way. The surgery has a relaxed setting and is friendly and welcoming. I would highly recommend AP Smilecare
— Anonymous
Verified review (2171586)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Emergency treatment
Phoned for emergency treatment and was seen the same day. Excellent service!
— Anonymous
Verified review (2170754)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Very good
I had a positive experience as usual at AP Smilecare for my recent check-up with Dr. Hazra and her assistant Saff -- both of whom are always very good; the clinic itself was clean and comfortable. Booking and wait times were also efficient.
— Anonymous
Verified review (2170248)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
