Working Feedback

AP Smilecare

109 Preston New Road, Blackburn, Lancs, BB2 6BJ

Excellent rating from 554 reviews

5 out of 5 stars

+ 299 reviews from Google 853 total reviews

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Latest Reviews by Working Feedback

Very good

5 out of 5 stars
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I had a positive experience as usual at AP Smilecare for my recent check-up with Dr. Hazra and her assistant Saff -- both of whom are always very good; the clinic itself was clean and comfortable. Booking and wait times were also efficient.

โ€” Anonymous

Verified review (2170248) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Fantastic dentist

5 out of 5 stars
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Fantastic dentist, go above and beyond to ease any dental problems. Jo Prasad is very professional and kind

โ€” Julie J

Verified review (2170224) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommended

5 out of 5 stars
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Saw Phil Gale yesterday he was very thorough and outlined treatment plan but also gave me options for a dislodged bridge. Very pleased with his professionalism, as always highly recommended

โ€” Susan H

Verified review (2169104) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The dentist was kind and professional. I was really scared having a tooth out but didn't feel any pain even the injection.

โ€” Yvette Wilson

T252652 Review left 1 year ago
This review complies with Google's policies.

Very happy and satisfied

5 out of 5 stars
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I am so pleased with my visit to your dentist, very happy and satisfied. I was very scared to go through with my problem but with support and positive manner really helped put me at ease to go through the procedure and I loved how he was so gentle and follow-up after my treatment too, even a courtsey call to ask how I am and hows the pain etc before returning back to my next appointment. The place was very clean and welcoming from all the staff and it was very pleasant to be in.

โ€” Anonymous

Verified review (2166050) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

So impressed with my care

5 out of 5 stars
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My experience at AP Smilecare was outstanding.
The staff are so polite, helpful and caring.
I was so impressed with my care whilst at my appointment.

โ€” Marie F

Verified review (2165683) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Full professional ๐Ÿ˜ know what they are doing and with a smile

โ€” Sebastian

T251873 Review left 1 year ago
This review complies with Google's policies.

Excellent treatment

5 out of 5 stars
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I have been with AP Smilecare for many years. I have always received excellent treatment from a friendly & professional team

โ€” Anonymous

Verified review (2165053) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

โ€” Amani Sarodia

T251604 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Friendly and professional. Thorough examination with full explanation of treatments required.

โ€” Denise Tate

T251497 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I had a very good experience fully satisfied

โ€” adeel akbar

T251379 Review left 1 year ago
This review complies with Google's policies.

My experience

3 out of 5 stars
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Reception staff was lovely but dentist and assistant I had wasnโ€™t very good with dealing with me being an anxious patient

โ€” Anonymous

Verified review (2162737) Review left 1 year ago
This review was collected via email feedback service.

Reply from AP Smilecare

Thank you for your review. I have noted your comments and will share them with the staff to discuss additional training needs.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent as usual and great advice

โ€” Lisa Dagnall

T250807 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent as always!

โ€” David Moss

T249412 Review left 1 year ago
This review complies with Google's policies.

They understand my fears

5 out of 5 stars
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I am always treated with care and kindness by the staff at this practice.
They understand my fears and give me time.
I would happily recommend them to anyone who is scared of dentists and dental treatment.

โ€” Margaret P

Verified review (2159511) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommend

5 out of 5 stars
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As usual warm and professional experience from start to finish. Would highly recommend.

โ€” Karen W

Verified review (2159345) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Seen within two hours

5 out of 5 stars
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I went through the 111 referral for urgent treatment. I was called almost immediately and kept informed about timescales for treatment. I completed the online form and was seen within two hours. All staff were friendly and professional. Phil was very professional and fast. I was in a lot of pain and he acted quickly to remove the tooth. Gave information on care of the socket. Couldn't have been better really.

โ€” Anonymous

Verified review (2159171) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

4 out of 5 stars
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Good dentist

โ€” Anonymous

Verified review (2157761) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

The dentist was amazing

5 out of 5 stars
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Had a tooth extracted, was a very nervous patient but the dentist was amazing, reassured me at every step.

โ€” Sajida A

Verified review (2155306) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Gentle, reassuring, and efficient

5 out of 5 stars
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Jo, my Dentist, is the best I've ever had in 63 years. She's so gentle, reassuring, and efficient beyond words. I have always been a very nervous patient but I don't panic as much now when I'm seeing Jo. I also have mobility issues and these are always taken into account with the chair and neck support. Today I needed emergency treatment and I was seen quickly and dealt with there and then. The staff on reception are always so friendly and accommodating.
There isn't enough star rating for AP Smilecare as they exceed it beyond and beyond.

โ€” Debra L

Verified review (2155255) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient