I had a positive experience as usual at AP Smilecare for my recent check-up with Dr. Hazra and her assistant Saff -- both of whom are always very good; the clinic itself was clean and comfortable. Booking and wait times were also efficient.
โ Anonymous
Verified review (2170248)
Review left 1 year ago
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Good
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Was this treatment paid for privately, or on the NHS?
Private
Fantastic dentist
Fantastic dentist, go above and beyond to ease any dental problems. Jo Prasad is very professional and kind
โ Julie J
Verified review (2170224)
Review left 1 year ago
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Highly recommended
Saw Phil Gale yesterday he was very thorough and outlined treatment plan but also gave me options for a dislodged bridge. Very pleased with his professionalism, as always highly recommended
โ Susan H
Verified review (2169104)
Review left 1 year ago
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Review from Google
The dentist was kind and professional. I was really scared having a tooth out but didn't feel any pain even the injection.
โ Yvette Wilson
T252652
Review left 1 year ago
This review complies with Google's policies.
Very happy and satisfied
I am so pleased with my visit to your dentist, very happy and satisfied. I was very scared to go through with my problem but with support and positive manner really helped put me at ease to go through the procedure and I loved how he was so gentle and follow-up after my treatment too, even a courtsey call to ask how I am and hows the pain etc before returning back to my next appointment. The place was very clean and welcoming from all the staff and it was very pleasant to be in.
โ Anonymous
Verified review (2166050)
Review left 1 year ago
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Very good
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So impressed with my care
My experience at AP Smilecare was outstanding.
The staff are so polite, helpful and caring.
I was so impressed with my care whilst at my appointment.
โ Marie F
Verified review (2165683)
Review left 1 year ago
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Review from Google
Full professional ๐ know what they are doing and with a smile
โ Sebastian
T251873
Review left 1 year ago
This review complies with Google's policies.
Excellent treatment
I have been with AP Smilecare for many years. I have always received excellent treatment from a friendly & professional team
โ Anonymous
Verified review (2165053)
Review left 1 year ago
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Review from Google
This person left a star rating but no comment.
โ Amani Sarodia
T251604
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Friendly and professional. Thorough examination with full explanation of treatments required.
โ Denise Tate
T251497
Review left 1 year ago
This review complies with Google's policies.
Review from Google
I had a very good experience fully satisfied
โ adeel akbar
T251379
Review left 1 year ago
This review complies with Google's policies.
My experience
Reception staff was lovely but dentist and assistant I had wasnโt very good with dealing with me being an anxious patient
โ Anonymous
Verified review (2162737)
Review left 1 year ago
This review was collected via email feedback service.
Reply from AP Smilecare
Thank you for your review. I have noted your comments and will share them with the staff to discuss additional training needs.
Overall, how was your experience of our service?
Good
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Review from Google
Excellent as usual and great advice
โ Lisa Dagnall
T250807
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Excellent as always!
โ David Moss
T249412
Review left 1 year ago
This review complies with Google's policies.
They understand my fears
I am always treated with care and kindness by the staff at this practice.
They understand my fears and give me time.
I would happily recommend them to anyone who is scared of dentists and dental treatment.
โ Margaret P
Verified review (2159511)
Review left 1 year ago
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Very good
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Highly recommend
As usual warm and professional experience from start to finish. Would highly recommend.
โ Karen W
Verified review (2159345)
Review left 1 year ago
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Seen within two hours
I went through the 111 referral for urgent treatment. I was called almost immediately and kept informed about timescales for treatment. I completed the online form and was seen within two hours. All staff were friendly and professional. Phil was very professional and fast. I was in a lot of pain and he acted quickly to remove the tooth. Gave information on care of the socket. Couldn't have been better really.
โ Anonymous
Verified review (2159171)
Review left 1 year ago
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Very good
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My experience
Good dentist
โ Anonymous
Verified review (2157761)
Review left 1 year ago
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The dentist was amazing
Had a tooth extracted, was a very nervous patient but the dentist was amazing, reassured me at every step.
โ Sajida A
Verified review (2155306)
Review left 1 year ago
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Gentle, reassuring, and efficient
Jo, my Dentist, is the best I've ever had in 63 years. She's so gentle, reassuring, and efficient beyond words. I have always been a very nervous patient but I don't panic as much now when I'm seeing Jo. I also have mobility issues and these are always taken into account with the chair and neck support. Today I needed emergency treatment and I was seen quickly and dealt with there and then. The staff on reception are always so friendly and accommodating.
There isn't enough star rating for AP Smilecare as they exceed it beyond and beyond.
โ Debra L
Verified review (2155255)
Review left 1 year ago
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