Working Feedback

AP Smilecare

109 Preston New Road, Blackburn, Lancs, BB2 6BJ

Excellent rating from 553 reviews

5 out of 5 stars

+ 299 reviews from Google 852 total reviews

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Latest Reviews by Working Feedback

First class appointment

5 out of 5 stars
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Yet again another first class appointment, with Sabina, always explains everything in a friendly and professional manner.

— Gordon M

Verified review (2113858) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The staff were amazing, so friendly and inviting and had a genuine care and interest

— Jordan Forsyth

T226171 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent from start to finish. Friendly practise.

— John Hinks

T224896 Review left 1 year ago
This review complies with Google's policies.

AP Smilecare

5 out of 5 stars
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All staff are very friendly and efficient. However (this is no fault of AP Smilecare) there was a mother with 2 children in the waiting area. The children were totally unruly, shouting and jumping around on the furniture. Not nice especially when you are already nervous about the procedure.

— Kevin B

Verified review (2108483) Review left 1 year ago
This review was collected via email feedback service.

Reply from AP Smilecare

Thank you for your feedback. We take your comments on board.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very good helpful overall I’m very happy thank you ap

— Bakht Kamal

T224745 Review left 1 year ago
This review complies with Google's policies.

Thorough examination

5 out of 5 stars
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Thorough examination.
Clearly explained.

— Anonymous

Verified review (2110065) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Thank you for looking after me. All good.

— anne Duffy

T224398 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Absolutely fantastic service from Sara really professional. I highly reccommend this dentist.

— Bilkis Patel

T222667 Review left 1 year ago
This review complies with Google's policies.

Very gentle and professional

5 out of 5 stars
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Was very happy to explain the procedure and the alternatives. She was very gentle and professional and something that was giving me great concern went very well. Thank you

— Anonymous

Verified review (2105644) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I'd put 100 stars if I could I recently had a traumatic jaw replacement in Manchester and Jo has gone above and beyond to help me she's just the best at what she does and so so caring and professional god bless she's been my counsellor thank you so much Jo it's so so
appreciated

— Christine Place

T222112 Review left 1 year ago
This review complies with Google's policies.

Absolutely spot on

5 out of 5 stars
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Same as usual, absolutely spot on, it’s a pleasure going.

— Howard F

Verified review (2105226) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Excellent.

— Anonymous

Verified review (2104082) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very good service and all staff are very helpfull

— Yakub Gati

T220927 Review left 1 year ago
This review complies with Google's policies.

They have far exceeded the 5 star rating

5 out of 5 stars
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Exceptional!!!
I have no choice but to rate my experience yesterday as 5 stars because that is the best I can say however the truth of the matter is that they have far exceeded the 5 star rating. A P Smilecare have truly perfected the ultimate customer experience. From the moment you step into the practice you are met with a warm welcome to the moment you leave, with your next appointment all perfectly booked in; and everything in-between - that is of the highest level of expertise and quality. I consider myself so fortunate to have them as my dentist practice. I can’t help but feel that they really care. They care about you, your dental needs and they care about delivering their best, consistently. They have inspired me to care about doing my best to keep my teeth and gums in the best condition I can. It is a collaboration and together we have ensured that my teeth and gums are in its best shape. Thank you so much especially to my oral hygienist Sabina Ismail and my dentist Dr Josephine Prasad.

— Khadija J

Verified review (2101902) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Always excellent service and friendly staff.

— Tariq A

Verified review (2101716) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Justine Wareing

T220363 Review left 1 year ago
This review complies with Google's policies.

Friendly, professional

4 out of 5 stars
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Very efficient & friendly, professional staff.

— David G

Verified review (2100487) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Professional

Excellent explanation

5 out of 5 stars
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It was good to have the opportunity to learn more my looking after my teeth and gums
The explanation and key points for me to improve my dental health was excellent.

— Valerie E

Verified review (2100429) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

An excellent experience

5 out of 5 stars
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I had an excellent experience and I would recommend.

— Anonymous

Verified review (2100373) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant

5 out of 5 stars
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Visited Sabina the hygienist this morning, always welcoming and professional, brilliant, 5 stars.

— Anonymous

Verified review (2100319) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient