Working Feedback

AP Smilecare

109 Preston New Road, Blackburn, Lancs, BB2 6BJ

Excellent rating from 553 reviews

5 out of 5 stars

+ 299 reviews from Google 852 total reviews

Filter Reviews

Latest Reviews by Working Feedback

AP Smilecare

5 out of 5 stars
workingfeedback logo
Care taken to ensure that I understood everything.

— Anonymous

Verified review (2085717) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The dentist was very good

4 out of 5 stars
workingfeedback logo
Very helpful staff and the dentist was very good, explained everything to me regarding my symptoms.

— Anonymous

Verified review (2084820) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
I was really apprehensive aka scaredy cat! Ms Prasad was utterly brill!

— Sir Bill Taylor

T213641 Review left 1 year ago
This review complies with Google's policies.

First class every time

5 out of 5 stars
workingfeedback logo
More than happy with the treatment/service from AP Smilecare team. Always professional, my experience is first class every time, aftercare second to none.
Cannot recommend enough.

— Helen M

Verified review (2082816) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Staff are really friendly, and caring

— Ahmed ahmed

T212069 Review left 1 year ago
This review complies with Google's policies.

Great

5 out of 5 stars
workingfeedback logo
Great treatment.

— Marie S

Verified review (2082353) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was treated promptly

5 out of 5 stars
workingfeedback logo
As always I was treated promptly with friendly professionalism and a sense of focused rather than routine care. Thank you.

— Anonymous

Verified review (2081465) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
workingfeedback logo
Great service as usual, never made to feel like a bother to staff, always helpful and patient.

— Jane H

Verified review (2081157) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Every visit is a great experience

5 out of 5 stars
workingfeedback logo
Always a pleasure visiting AP Smilecare! From the moment you walk in and are warmly greeted by the receptionists to being treated by the amazing Dr. Usman, every visit is a great experience. You are treated with care and respect, regardless of your background, which speaks volumes about their inclusive and welcoming approach. The level of professionalism and attention to detail is truly outstanding. A five-star service from a five-star dental surgery—highly recommended!

— Anonymous

Verified review (2080862) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Very friendly staff. Efficient service

— Maureen Catlow

T211203 Review left 1 year ago
This review complies with Google's policies.

Consistently maintained high standards

5 out of 5 stars
workingfeedback logo
AP Smilecare are very professional and thorough; they have consistently maintained high standards over the years.

— Anonymous

Verified review (2080058) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

3 out of 5 stars
workingfeedback logo
Being honest I felt the appointment was a bit condescending. Felt like I was being spoken to as a child and told how to correctly brush my teeth by someone who was probably 20 years younger than me.

— Anonymous

Verified review (2076345) Review left 1 year ago
This review was collected via email feedback service.

Reply from AP Smilecare

The hygiene team at AP Smile Care are very passionate and dedicated to providing you with the best advice on the health of your mouth. I can only apologise if you felt you were spoken to like a child. I would happily respond to you in person, but you have made your review anonymous.
Overall, how was your experience of AP Smilecare? 2 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Other

Review from Google

5 out of 5 stars
google logo
Brilliant dentist, dealt with me with total care, would highly recommend this dental practise.

— Franny Cavallo

T209206 Review left 1 year ago
This review complies with Google's policies.

Helpful and supportive

5 out of 5 stars
workingfeedback logo
Always so helpful and supportive with dentist Dr J Prasad makes the visit a pleasure.

— Norman R

Verified review (2075636) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All so smiley and helpful

5 out of 5 stars
workingfeedback logo
The staff at Smilecare are all so smiley and helpful and give me confidence to attend the dentist without my usual fear.

— Alison S

Verified review (2075458) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Amazing with my two young boys

5 out of 5 stars
workingfeedback logo
Could not be more grateful to the entire team here this evening. So polite and welcoming, the dentist was fantastic! Explained everything and made sure I understood what was going on. The receptionists and nurse were amazing with my two young boys... Honestly can't recommend this place more!

— Anonymous

Verified review (2075409) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly & efficient

5 out of 5 stars
workingfeedback logo
Friendly & efficient, been with this practice for over 20 years.

— Hilary P

Verified review (2074202) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Good all round dental services for the family...

— Beelal Sidat

T207935 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
Attended dental hygienist who was very professional and kind , although I don't like and didn't the dentist I felt at ease and dud not feel uncomfortable

— Andrea Doyle

T207467 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
Thank you so much for your help, I suffer from panic and anxiety attacks but you made me feel welcome thank you

— Angela Booth

T207468 Review left 1 year ago
This review complies with Google's policies.