Working Feedback

AP Smilecare

109 Preston New Road, Blackburn, Lancs, BB2 6BJ

Excellent rating from 553 reviews

5 out of 5 stars

+ 299 reviews from Google 852 total reviews

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Latest Reviews by Working Feedback

A brilliant team

5 out of 5 stars
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Friendly and efficient service as always from receptionists through to hygienist and dental nurses. Didn’t visit the dentist today but she spoke to me and checked in. Thank you, a brilliant team of professionals.

— Yvette M

Verified review (2462709) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service as always.
Sabina is the blueprint for all hygienists and Phil always offers reassurance and help when needed

— Anonymous

Verified review (2462192) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleased

5 out of 5 stars
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Very pleased with my appointment today

— Colette S

Verified review (2461914) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Great service, patient centred

— Anonymous

Verified review (2461822) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great customer service

5 out of 5 stars
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Thank you to all the reception staff at Ap Smilecare, especially Afsana for great customer service, always very polite and helpful.

A massive thanks to Sara Mala-Myers, for always going above and beyond to take care and making sure you're feeling comfortable, well looked after and pain free

— Anonymous

Verified review (2461796) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent experience…. Staff is very kind and humble, and the doctor doing a great job , every time on my visit he observed keenly and recommended the best way for oral hygiene.
Thanks AP Smile Care

— Tahira Mushtaq

T437398 Review left 2 months ago
This review complies with Google's policies.

AP Smilecare

5 out of 5 stars
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Good, efficient service

— David G

Verified review (2459850) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

4 out of 5 stars
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The staff are lovely but I never get into the appointment on time, they are always running late which is frustrating when I book a time around my own working hours. It can then make me late in my own role and impacts my day. I wouldn’t mind if it was once every now and then, but the appointment times are consistently behind schedule every time I visit

— Laura I

Verified review (2449734) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 3 out of 5 stars
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Sensitive and caring

5 out of 5 stars
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My sister has dementia and all the staff at AP Smilecare are sensitive and caring when I bring her in for check ups

— Anonymous

Verified review (2453962) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Review from Google

5 out of 5 stars
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Excellent treatment today as always. I travel over 20 miles to still visit AP Smilecare as there is no better dental practice. All of the staff are second to none - skilled, polite and always pleasant.

— Karen Gronow

T433178 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Mike MC

T433179 Review left 2 months ago
This review complies with Google's policies.

AP Smilecare

5 out of 5 stars
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Honestly very polite and professional. Hygiene lady was so polite and professional; bless her.

— Mohammed A

Verified review (2453158) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Surosh Mariam

T432454 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Seiko UK

T432244 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Amazing staff

— Abida Patel/lorgat

T431694 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Really good dentist,had an emergency appointment Dr Phil Gale was very good and give some good advice.

— Ayesha Hussain

T431695 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Got an emergency appointment this morning, had a cancellation so went earlier and had a diagnosis literally straight away. Got another appointment on Friday for an extraction after antibiotics. Great surgery.

— Ryan Astin

T431214 Review left 2 months ago
This review complies with Google's policies.

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Javid Kshan

T430303 Review left 2 months ago
This review complies with Google's policies.

AP Smilecare

5 out of 5 stars
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As always an excellent combination of unintimidating professionalism and informal friendliness.

— Harriet G

Verified review (2448591) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Just had my hygienist appointment, from entering the reception and being booked in, very welcoming, seen on time, the hygienist Naihl was very informative and explained my treatment very clearly, Naihl then carried out a full inspection of my teeth and gums followed with a scale and polish. Great service as always.

— Gordon M

Verified review (2448505) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient