Verified review (2001411)
Review left 2 years ago
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Very good
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Patient
Filling, check up and hygienists
There is so much I could say. I have always been with this practice, and hope I never have to go anywhere else. So professional in everything they do, as always. Thank you.
— Anonymous
Verified review (2001408)
Review left 2 years ago
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Patient
Hygenist appointment
Excellent care and attention from Sabina!
— Anonymous
Verified review (2001131)
Review left 2 years ago
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Sara the dentist & Sabina the hygienist
Sara as always is down to earth & friendly & does a thorough check of your teeth gums & tongue.
Sabina the hygienist is also down to earth & friendly & always makes sure you are ok when doing your scale & polish, shes also been a god send for my gum disease, the improvement in my gums is really good.
— Ann B
Verified review (1999767)
Review left 2 years ago
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Patient
Great experience
A great patient experience from the moment I walked in to leaving. All staff very professional friendly and provide a high quality service. Staff very knowledgeable and explain everything. Practice manager, very humble person with exceptional customer service skills.
— Anonymous
Verified review (1999701)
Review left 2 years ago
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Professional
Doctor and helper were very good
It was very helpful, I need that.
— Anonymous
Verified review (1999679)
Review left 2 years ago
This review was collected via SMS feedback service.
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Very good
Infill
Always made to feel welcome. All staff extremely efficient and professional.
I travel from another town in order to receive this excellent treatment.
— Anonymous
Verified review (1999549)
Review left 2 years ago
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Patient
Extraction
The service was excellent. My dentist took care of me very well and was very gentle.
— Yasmeen M
Verified review (1999544)
Review left 2 years ago
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Very good
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Patient
Wonderful treatment
Attended today, seen promptly and excellent treatment. So lucky to have AP Smilecare looking after me.
— Adele D
Verified review (1999365)
Review left 2 years ago
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Patient
Initial check up and consultation
Very helpful and kind staff and useful information provided.
— Anonymous
Verified review (1997545)
Review left 2 years ago
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Very good
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Patient
Repair chipped tooth
Absolutely fabulous service and treatment, cannot fault.
Excellent practice from reception staff to completion of treatment with dentist, Hazra.
Aftercare is second to none, very refreshing these days - Hazra always goes the extra mile both to accommodate and treat you.
First class!!
— Anonymous
Verified review (1997436)
Review left 2 years ago
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Review from Google
Sabiha the hygienist is amazing. She really looked after my teeth well.
— Maariyah Anwar
T169697
Review left 2 years ago
This review complies with Google's policies.
Hygienist appointment
A pleasant visit - all work done sympathetically and stages explained.
— Anonymous
Verified review (1996405)
Review left 2 years ago
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Patient
AP Smilecare
From arrival to leaving all staff are polite and respectful, checking medical history and having a general chat before starting the examination which helped me to relax. Information given was clear.
— Christopher H
Verified review (1996064)
Review left 2 years ago
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Patient
Lovely staff
I always feel welcome and treated with respect, the staff here are 5-star.
— Linda H
Verified review (1995243)
Review left 2 years ago
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Patient
What a Great Team
I was very nervous about getting dental treatment for a broken tooth.
I should never have worried.
From being greeted at Reception to getting my assessment and a plan of treatment I was treated like Royalty.
I was listened to and my concerns were addressed.
I was never made to feel my concerns were silly.
Thank you to Sarah and the dental nurse with her.
My treatment is ongoing, but I am very happy for them to look after me.
— Margaret P
Verified review (1995104)
Review left 2 years ago
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Very good
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Patient
First Class as usual
A routine hygienist appointment with Sabina. Sabina is always excellent and professional. Good interpersonal skills and first class in the care provided and in the clarity of the explanation of the treatment provided.
— Anonymous
Verified review (1993761)
Review left 2 years ago
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Patient
Conscientious and professional
A session today with the hygienist was very impressive, caring and aware of my needs and qualms.
Thanky ou.
— Norman R
Verified review (1993544)
Review left 2 years ago
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Review from Google
This person left a star rating but no comment.
— J McGrath
T168500
Review left 2 years ago
This review complies with Google's policies.
Check up, hygienist
Always excellent service.
— Anonymous
Verified review (1990980)
Review left 2 years ago
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