Working Feedback

AP Smilecare

109 Preston New Road, Blackburn, Lancs, BB2 6BJ

Excellent rating from 553 reviews

5 out of 5 stars

+ 299 reviews from Google 852 total reviews

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Latest Reviews by Working Feedback

Very good dentist

5 out of 5 stars
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A really good experience, everything on time and helpful and nice staff.

— Anonymous

Verified review (1977018) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Best dentist!

5 out of 5 stars
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The best dentist I've ever been to, Dr Sarah is very patient and does not rush the appointment. I become very anxious at the thought of attending the dentist, however, through the doctor's calm manner and keeping me informed during the procedures really helped.

— Anonymous

Verified review (1976069) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency Appointment

5 out of 5 stars
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Cannot praise Phil enough.
He very kindly fit me in between his appointments.
He instantly puts you at ease.
Very clear on your treatment.
He always does a 1st class job.
Such a lovely, kind gentleman.

— Denise Y

Verified review (1975992) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars

Dental Check-up

5 out of 5 stars
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Excellent appointment with Jo, she is extremely knowledgeable and you are completely at ease because everything is explained to you. Feel totally in safe hands.

— Julie J

Verified review (1974284) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I had an abscess.

5 out of 5 stars
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I got an emergency appointment within a few hours, got treated, and was given good advice, all the staff were friendly and professional.

— Martin S

Verified review (1973272) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

6 months checkup

5 out of 5 stars
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On arrival I was greeted in a friendly manner. Did not have to wait long before being seen. Both the dental checkup and hygiene treatment went well and everything was explained all the time. All the staff were very efficient and friendly.

— Linda L

Verified review (1973211) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Thorough and detailed explanation and very friendly experience

— Asim Asghar

T160561 Review left 2 years ago
This review complies with Google's policies.

Hygienist Sabina

5 out of 5 stars
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Sabina is very knowledgeable, professional and has a fantastic manner

— Heather D

Verified review (1971538) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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I needed urgent treatment for toothache. I was seen within 90 minutes. Phil explained my options very thoroughly.

— Elizabeth W

Verified review (1970862) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very good service, as always.

5 out of 5 stars
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Very good service as always. Staff were very friendly and smiling.

— Anonymous

Verified review (1970427) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Loose crown

5 out of 5 stars
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They were very good. Appointment immediately. Seen on time. Good explanations

— Muriel L

Verified review (1970043) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Regular check-up

5 out of 5 stars
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As always a very helpful and instructive time with Dr Prasad
Definitely helps keeping me focussed on looking after my teeth.

— Norman R

Verified review (1969877) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Routine check-up

5 out of 5 stars
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I had a very comfortable visit and I am more confident visiting the dentist.

— Zebbedah A

Verified review (1969843) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Exemplary professional treatment

5 out of 5 stars
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I have been going to this practice for many years and always impressed by the care and professionalism.
It is a friendly practice always a warm welcome.
Recently I have a had a lot of work done by Phil, he is a true professional and the ultimate expert in dentistry, explaining the work in hand and carrying out the work efficiently and with care, I was very impressed at the ease and pain free extractions, I felt at ease with the procedures.
From the moment I walked into the surgery I was made welcome by Phil and immediately felt at ease before the extraction and the nurse was also professional quietly assisting through out.
I highly recommend this practice to everyone, it is always a pleasant experience no matter what work is involved.

— Julie W

Verified review (1955883) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Filling replacement

5 out of 5 stars
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Excellent.

— Anonymous

Verified review (1969502) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Filling

5 out of 5 stars
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Good.

— Usman M

Verified review (1969403) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Staff

Review from Google

5 out of 5 stars
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Good

— Mohammad Rafiq

T160138 Review left 2 years ago
This review complies with Google's policies.

Excellent as always!

5 out of 5 stars
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During my appointment I had my check-up, hygiene appointment and discussed cosmetic treatment. Jo is fantastic. I couldn’t recommend enough!

— Louise G

Verified review (1969349) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency Treatment

5 out of 5 stars
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Thank you to Dr Prasad and all the staff who got me in for emergency treatment today and were so kind all the way through.

— Asma R

Verified review (1968241) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Reception staff greeted us with smiles, laughs & are so welcoming. Engage my daughter in conversation & are, as usual, extremely helpful. Dentist is fun, informative & non-judgemental. AP Smilecare is the way a dental surgery should be run.

— Satans Dirty Wife

T159343 Review left 2 years ago
This review complies with Google's policies.