Working Feedback

AP Smilecare

109 Preston New Road, Blackburn, Lancs, BB2 6BJ

Excellent rating from 553 reviews

5 out of 5 stars

+ 299 reviews from Google 852 total reviews

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Latest Reviews by Working Feedback

Cracked tooth treatment.

5 out of 5 stars
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Good treatment recieved.

— Jane H

Verified review (1965256) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Lovely clean and relaxed reception area. The staff and dentist are very calming .

— Derek Cousins

T159224 Review left 2 years ago
This review complies with Google's policies.

Professional

5 out of 5 stars
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My treatment is not complete yet but I have felt in very good hands. Kishore Shanbhag talks me through everything he is doing and I have felt very comfortable throughout. All other staff are very considerate also.

— Anonymous

Verified review (1963498) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant

5 out of 5 stars
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Brilliant service as always.

— Anonymous

Verified review (1963100) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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A pleasant experience from my arrival at the reception desk to booking my next appointment before leaving. Both my dentist and hygienist were friendly, helpful and provided excellent treatment.

— Anonymous

Verified review (1961967) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygiene Appointment

5 out of 5 stars
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Sabina always has a smile on her face. She is completely honest and will tell you if she thinks you are doing anything wrong but it is always given as good advice.

— Anonymous

Verified review (1961626) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Gap filled

5 out of 5 stars
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Done a great job.

— Chelsea D

Verified review (1961588) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— sue Wilding

T158748 Review left 2 years ago
This review complies with Google's policies.

Always puts your mind at ease

5 out of 5 stars
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Excellent, very professional and very friendly and always puts your mind at ease.

— David W

Verified review (1960994) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Everything was explained

5 out of 5 stars
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Excellent and friendly staff. Everything was explained so it is easy to understand.

— Anonymous

Verified review (1960990) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I cannot fault this dental practice

5 out of 5 stars
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I have been a dental patient at AP Smilecare since I was a child. I, like many people, have a fear of dentist visits and that's why I have stayed with this practice. My current dentist, within the practice is called Phil. Yesterday at my 6 monthly check up, he and his assistant both were kind and patient and professional during the brief examination and Phil gave me specific advice on dental care. The reception staff were welcoming and professional. I cannot fault this dental practice. Thank you.

— Charlie A

Verified review (1942781) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing treatment as always

5 out of 5 stars
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I have had the pleasure of visiting AP Smilecare and would like to express my utmost satisfaction with the exceptional care I received from Saarah.

From the moment I walked in, Saraah exuded a warm and friendly demeanour that immediately put me at ease. Their genuine smile and soothing approach made me feel comfortable right from the start. It was evident that they genuinely cared about my well-being and were committed to providing the highest standard of dental care.

Saarah displayed a remarkable level of professionalism and expertise throughout my visit. They took the time to thoroughly explain each step of the procedure, ensuring I understood what was happening and answering any questions or concerns I had. Their comprehensive knowledge and attention to detail gave me complete confidence in their abilities.

What impressed me most about Saarah was their ability to create a calm and reassuring environment. They understood that many people experience anxiety when visiting the dentist and went above and beyond to alleviate my fears. Their gentle touch and reassuring words made the entire process virtually pain-free and stress-free.

Moreover, Saarah demonstrated outstanding communication skills, actively listening to my concerns and addressing them with empathy and understanding. They patiently guided me through different treatment options, providing comprehensive information so that I could make an informed decision about my dental health.

In addition to their exceptional technical skills and chairside manner, Saarah was supported by a highly efficient and friendly dental team. The entire practice radiated professionalism and competence, making my overall experience a positive one.

I highly recommend Saarah to anyone seeking outstanding dental care. Their passion, expertise, and genuine care for their patients make them a standout professional in the field. Thanks to their skilful hands and compassionate nature, I can confidently say that I have found my dentist.

— Deniz O

Verified review (1940582) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant

5 out of 5 stars
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Staff from reception to dental nurses were brilliant, Sabina explained about hygiene and made me feel at very ease. Thank you once again, great teamwork.

— Anonymous

Verified review (1939309) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I couldn't fault my appointment

5 out of 5 stars
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What an amazing set of people. Kind, courteous and helpful. My dentist put me right at ease and explained fully what would be involved in my treatment. I couldn't fault my appointment.

— Anonymous

Verified review (1937501) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
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Very friendly and helpful.

— Anonymous

Verified review (1959134) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

AP Smilecare

5 out of 5 stars
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Treatment is good.

— Anonymous

Verified review (1958905) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Clean and De-Scale

5 out of 5 stars
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Excellent. Very friendly and courteous staff. Very proffessional, and did a splendid job .

— Anonymous

Verified review (1958962) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygiene appointment

5 out of 5 stars
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Amazing, as always, caring and compassionate and time spent to give advice to improve dental hygiene.

— Nikkita E

Verified review (1958216) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

AP Smilecare

5 out of 5 stars
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Thanks.

— Anonymous

Verified review (1958163) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of AP Smilecare? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Outstanding

5 out of 5 stars
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New dentures fitted, 6 appointments and the dentist Sara Mala-Myers was fantastic and new dentures fit perfectly.

— Anonymous

Verified review (1931919) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient