Working Feedback

AP Smilecare

109 Preston New Road, Blackburn, Lancs, BB2 6BJ

Excellent rating from 553 reviews

5 out of 5 stars

+ 299 reviews from Google 852 total reviews

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Latest Reviews by Working Feedback

Explained everything well

5 out of 5 stars
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Very nice to talk to, explained everything well and answered all my questions.

— Benjamin W

Verified review (1945663) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Checkup and oral Health

5 out of 5 stars
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Not a big fan of going to the Dentist but I am always greeted with a smile and made to feel at ease.
Give good advice on looking after your teeth and gums.

— Susan H

Verified review (1943937) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Check-up

5 out of 5 stars
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Very good service. Always helpful and polite.

— Mariam S

Verified review (1943304) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I thought the dentist and staff were very friendly as they always are on each visit. They do a thoroughly good job and I enjoy my visits because I know I'm going to get my teeth looked after.

— Ste Walmsley

T154565 Review left 2 years ago
This review complies with Google's policies.

Review of Invisibrace

5 out of 5 stars
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Update of brace & progress of treatment.

— Anonymous

Verified review (1941243) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Painless filling

5 out of 5 stars
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Great service as always by Jo and the Smilecare team. Friendly and attentive and any visit never feels rushed.

— Keven M

Verified review (1940903) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Filling

5 out of 5 stars
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Sara is amazing, she’s very friendly and very good at her job.

— Shafiq P

Verified review (1939543) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Lovely staff make me feel comfortable both reception and clinical staff look after customers with a good approach

— Linda Milligan

T154076 Review left 2 years ago
This review complies with Google's policies.

A truly happy customer

5 out of 5 stars
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Excellent service as per usual! I went in for my 6 monthly check up and I have to say that it was a joyful experience all round. The moment I entered I was met with warm, pleasant, eager to help, courteous and professional individuals. The dental practice was bright and positive and I really appreciated the Easter decorations. I feel truly blessed to have AP Smilecare as my dental practice because I feel that they have helped me from always being apprehensive about visiting the dentist to looking forward to it. I’d like to say a heartfelt thank you to Joe for tailoring an individual dental regime for me personally and thus helping me to achieve my goal of having an easy daily dental regime which maintains my teeth and gums in perfect health without me needing to give it a thought. I would also like to say a HUGE thank you to Sabina, my EXCELLENT oral hygienist, I am immensely grateful to you and it is always a joy to see you because my teeth feel brand new afterwards! I am already looking forward to my next visit.

— Khadija J

Verified review (1939098) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygiene treatment

5 out of 5 stars
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Sabina Ismail was outstanding, had the best hygiene treatment. She was really nice and treated me very well and with respect. She was telling me every step she was going to do to make sure I was comfortable.

— Anonymous

Verified review (1939222) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

AP Smilecare

5 out of 5 stars
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Great staff.

— Anonymous

Verified review (1938102) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of AP Smilecare? (tap on a rating) 5 out of 5 stars

Excellent treatment

5 out of 5 stars
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I visited yesterday for my bi annual check up and hygienist visit. As always the service was excellent. I particularly like the way both Miss Pasad and Sabina explain what they are doing and why.

— Alison D

Verified review (1937959) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always Excellent

5 out of 5 stars
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A friendly welcome always awaits here.
Great service and good work always done by AP Smilecare.
Jo is always a pleasure to see and fills you with confidence.

— David S

Verified review (1937901) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A great service

5 out of 5 stars
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Arrived at practice 10 mins prior to appointment, welcomed and booked in by a reception team that are always polite and friendly. Joe then greeted me and took me to her treatment room, Joe asked health related questions and began a full oral check up, Joe and her assistant, were very calming and professional as always. I asked a question about an issue I had and Joe gave me a number of options, when I selected one of the options, Joe made me an appointment for next week, to resolve my minor issue, what a great service.
I was then taken to see the hygienist, I was greeted and seated again a full check and comparisons from my last visit, Shabina and her assistant proceeded to remove plaque and gave my Teeth a good polish, Shabina was giving advice and guidance in a friendly and professional manner.
The whole Team at AP Smilecare are a credit to the Profession of Dentistry, Thank you Joe and your Team.

— Gordon M

Verified review (1937675) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency Treatment of decayed tooth

5 out of 5 stars
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My experience at AP Smilecare was extremely positive. I was seen exactly on time and did not have to wait. The place is well kept and professional staff from receptionists to the dental nurse. My dentist Phil Gale was excellent, who was attentive and explained everything quite well. He has carried out the necessary treatment that has taken care of the issue well. I have signed up with them as a private patient after my appointment, as I was extremely satisfied with their overall service.

— Sarah K

Verified review (1937157) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

An excellent service

5 out of 5 stars
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I had pain and swelling to my gums, cheek and tooth pain. I emailed the practice my pictures and was provided with an emergency appointment on the day. I saw Jo (My usual dentist) who was amazing and provided an excellent service. She explained that I had an infection, needed antibiotics and a review was booked for 2 weeks later. Overall, a fantastic service, the email was dealt with by the manager, being seen by Jo and colleague and receiving a follow appointment. I always know that I am in safe hands and will always receive the best advice.

— Suhaylah P

Verified review (1936246) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

AP Smilecare

5 out of 5 stars
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Needed an emergency appointment, rang one day and got an appointment within 24 hours.

— Anonymous

Verified review (1936407) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent Treatment

5 out of 5 stars
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I attended for my regular check up and hygienist appointment and, as always, the treatment and advice was first class. The staff are all brilliant. Professional, caring and always show a genuine concern for their patients. A fantastic dental surgery.

— Michael J

Verified review (1935115) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely and friendly staff

5 out of 5 stars
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Receptionist ladies are always very welcoming.
The treatment we receive is always great.

— Kimberley T

Verified review (1934881) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Smooth filling at AP Smilecare

5 out of 5 stars
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Recently returned to AP Smilecare for a follow-up on my composite filling. Dr Patel and her dental nurse, Saff, make a great team. Saff always appears to have a welcoming smile as she ushers patients into their appointment room. Dr Patel explains everything clearly and patiently answers all questions, effectively addressing my initial nervousness about the filling (first one in years!). After two injections, my lower right molar was numb and ready for the composite filling.
Following the procedure, I noticed a slight discomfort while chewing due to the filling feeling slightly high. I returned two weeks later, and Dr Patel promptly adjusted it, eliminating the discomfort and ensuring a proper bite. It feels much better now,  even though it is only the first day. I am now confident about returning for my other lower left molar filling and any future dental needs.
As a former patient of Dr Lee’s surgery in my childhood, I highly recommend AP Smilecare. They consistently deliver the same high-quality care and professionalism I remember.

— Anonymous

Verified review (1934880) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient