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Blackwater Dental Surgery and implant Centre

Blackwater Dental Surgery & Implant Centre, 20 Bell Lane Blackwater, Blackwater, Camberley, GU17 0NW

Excellent rating from 36 reviews

5 out of 5 stars

1321 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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A fantastic service. Knowledgeable staff who go the extra mile to make you feel comfortable.

— Rae-Anne Bowyer

T360977 Review left 5 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Hi Rae-Anne, thank you so much for your kind words! We’re really glad to hear you felt comfortable and well looked after. Our team takes pride in going the extra mile, and your feedback truly means a lot to us.

Review from Google

4 out of 5 stars
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I am giving this clinic 4 stars for the facility itself; it is spotless, professional, and the 24/7 availability is an essential service for the community. These aspects gave me a high level of trust initially.

However, I cannot give 5 stars because of the disappointing lack of humanity . My mom had been in agonizing pain for two days and was understandably emotional and vulnerable. While the doctor was 'nice' in a surface-level way, he was completely uncaring. The moment the extraction was over, he didn't even look at her or ask how she was feeling; he immediately walked away to process my payment.

We were rushed out as if she were a business transaction rather than a suffering human being. Tooth pain is one of the worst pains a person can have, and to see a doctor treat a patient with such clinical coldness was heartbreaking. Dentists are doctors, and they should behave like ones by treating the person, not just the procedure. I hope the clinic realizes that all the cleanliness in the world can't make up for a total lack of empathy.

I truly appreciate the high-quality facility you have built here, and I hope this feedback helps the team bring that same level of excellence to your patient care. With a little more empathy, this would easily be the best clinic in the area.

— Samara Raven

T360373 Review left 5 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Hello Samara, Thank you for taking the time to share your feedback. We are pleased to hear that you valued our facilities and 24/7 availability, but we are truly sorry to learn that your mother’s experience did not meet the standard of care and empathy we strive to provide.
We have noted your concerns and they will be shared with the team, as compassionate patient care is just as important to us as clinical excellence. We appreciate you bringing this to our attention and thank you for helping us improve our service.

Review from Google

5 out of 5 stars
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I had a tooth extraction on saturday night! I rang and they said to come in for 9pm! The dentist was brilliant he removed my tooth that night. Mum said how lovely the receptionist was too. Best dentist ive ever been too!

— Stephanie Houston

T359736 Review left 5 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Thank you so much for the lovely review! We’re really glad we could see you the same night and get you out of pain quickly. We are so happy to hear you had a great experience with the dentist and we’ll be sure to pass on the kind words to our receptionist too. Please get in touch if you need us again.

Review from Google

5 out of 5 stars
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Booked in for emergency check up after infection from a wisdom tooth on a Sunday. Came in at 12:30, by 1:05 I was diagnosed and the tooth was out. Great, quick, easy service, thank you

— Antonio Agapiou

T359676 Review left 5 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Thank you for the great review! We’re really glad we could see you quickly and get everything sorted for you :) We hope you’re feeling much better now, and thanks again for choosing us.

Review from Google

5 out of 5 stars
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Top-notch dental care! Friendly team, minimal wait time, and a very comfortable experience. Dr Hamza and his staff truly go above and beyond for their patients.

— Noah McGuinness

T359615 Review left 5 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Amazing dental clinic!! It looks modern and has the latest equipment for dentistry, as a dental nurse myself after witnessing the procedure I went through it was all handled with professionalism and gentle care which is exactly what is needed! Dr Hamza and his staff were very good at explaining the procedure and made me comfortable before going through with it. I do recommend this clinic for anyone who needs any treatment!!

— Isla Williams

T359557 Review left 5 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Amazing, I was so nervous about having 2 teeth extracted but Dr Hamza was so wonderful helping me relax and explaining everything to me. If I need him to stop for a moment he did. I would thoroughly recommend going here especially if your nerves.

— Ryan Wingfield-hill

T359245 Review left 5 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Hi Ryan, Thank you so much for your kind and thoughtful review. We’re delighted to hear that Dr Hamza helped put you at ease and took the time to explain everything. Your recommendation, especially for nervous patients, means a great deal to us. Thank you for trusting our team with your care.

Review from Google

5 out of 5 stars
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Highly recommend this surgery for any emergency dental work. Professional and affordable.

— farah iqbal

T359099 Review left 5 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Hi Farah, Thank you for your recommendation! We’re pleased to hear you found our emergency dental care professional and affordable. Providing prompt, high-quality treatment when it’s needed most is very important to us. We really appreciate your kind feedback.

Review from Google

5 out of 5 stars
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Great team... I just had a crown replacement.. the whole team is very nice from receptionists to hygienist to dental surgeon.. I had a pleasant experience right from registration to hygiene to now crown replacement.

— Shruti Dahiya

T358008 Review left 5 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Hi Shruti, Thank you so much for your lovely feedback! We’re delighted to hear you had a pleasant experience throughout your visit, from reception to hygiene and your crown replacement. We truly appreciate you taking the time to share your experience and we look forward to seeing you again the future.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Muzaffar Altaf

T357500 Review left 5 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Thank you for the 5 star review, we really appreciate your support!

Review from Google

5 out of 5 stars
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My wife had issue with her tooth implant which was done 9 years ago. Contacted the Blackwater Dental Surgery on Saturday and got the response almost immediately and booked an appointment on the same day. After the consultant, found out it was not done properly, had slight decay underneath and had to be removed as soon as possible. The removal was done straightaway. Great service and the staff were very friendly.
Highly reccomend it to everyone; specially during emergencies, you will be looked after well.
Thank you.

— OMG Ngolo

T357501 Review left 5 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Thank you very much for taking the time to share your experience. We’re glad we could respond quickly and see your wife on the same day, especially in an emergency situation. Wishing your wife a smooth recovery, and thank you again for trusting Blackwater Dental Surgery.

Review from Google

5 out of 5 stars
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Came in with extreme dental pain due to an extraction my dentist couldn't do. They had the problem solved within 20 minutes with the tooth out and no more pain. Very much recommended.

— CDR 268

T357215 Review left 5 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Hello, Thank you so much for your kind review! We’re glad we could see you quickly and relieve your pain. We’re happy our team was able to resolve the issue efficiently and comfortably for you. We truly appreciate the recommendation and we hope to see you again in the future.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Tegen N

T356510 Review left 5 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Thank you so much for the 5 star review :) We really appreciate your feedback.

Review from Google

5 out of 5 stars
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Absolutely brilliant experience from start to finish, I have been turned down/scared away from removal of my wisdom tooth over the course of 6 years and found Blackwater yesterday as I had a swollen face and was in a lot of pain, Sam at reception was great and managed to get me in for a consultation straight away. Dr Ahmed and his nurse were absolutely incredible, they were calm and walked me through the whole procedure and could tell he had a lot of experience and I right away felt at ease. They even managed to get in for a same day surgery to remove the impacted tooth which was just brilliant, I finally found a dentist that removed the tooth for me that had been causing me years of agony and the aftercare and explanation of medication has been brilliant. Thank you to Dr Ahmed and his incredible team I couldn’t be more grateful for them helping me when in dire need xx

— Shannan Syan

T356511 Review left 5 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Hi Shannan, Thank you so much for such a lovely review!
We’re really sorry you’d been dealing with that pain for so long, but we’re so glad you found us and that we could help when you needed it. Sam will be so happy to hear your kind words, and we’ll definitely pass your thanks on to Dr Ahmed and the nursing team. We hope you are recovering well and please get in touch if you need us again :)

Review from Google

5 out of 5 stars
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I am beyond grateful to this dental practice. To particularly Dr Fatima and Dr Ahmed. I had a nasty complex back molar extraction done at another practice which resulted in a few issues all of which were so painful. They were professional, efficient and kind.
I feel reassured by their dentistry and advice.
I highly recommend this practice and am so grateful that I am now on their books.

— Christine Coogan

T356367 Review left 5 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Hi Christine, Thank you so much for taking the time to share such a kind and thoughtful review. We’re really sorry you had to go through such a painful experience elsewhere, but we're very glad that Dr Fatima and Dr Ahmed were able to help and support you through such a complex situation. Thanks again for the recommendation, we’re really happy to have you with us.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Sarah Hale

T356368 Review left 5 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Thank you for this 5 star review Sarah - it was a pleasure meeting you and your daughter today.

Review from Google

5 out of 5 stars
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Quick and efficient 👍🏼

— Gary Mossman

T356292 Review left 5 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Hi Gary, thank you for this lovely review, we appreciate it and hope to see you again in the future.

Review from Google

5 out of 5 stars
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Brilliant dentist highly recommend

— Ray Seymour

T356229 Review left 5 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Hi Ray, Thank you so much for your recommendation! We’re thrilled to hear you had a brilliant experience and really appreciate your kind words.

Review from Google

5 out of 5 stars
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Best dentist I have visited 24 hour ! When your in pain they will help what ever the situation they will fix it and let’s just say they definitely know their stuff ! They are great with anxious patients like myself explain everything to you visited them 2/3 times now. So polite and kind and do not judge and they do not rush you , very professional and actually care !

— Emma Heffenan

T355558 Review left 6 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Hi Emma, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us, especially during times of pain or anxiety. We really appreciate your trust and look forward to seeing you again whenever you need us!

Review from Google

5 out of 5 stars
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I’ve posted my enquiry to show just how quickly I got a phone call back! Was offered Sat night appointment but with children was just seen this morning. I am not a fan of dentists (who is!) however this practice is so clean, receptionists welcoming and the dentist I saw (Dr Amer) has this very calm energy. I am an exceptionally nervous dental patient however, it was such a thorough check, and the calming energy was very comforting and exactly what I needed. I am so impressed I am going to move myself and the children over to the practice. Thorough, informative, calm, reassuring… everything you need and want from a dentist!

— Charli

T355533 Review left 6 months ago
This review complies with Google's policies.

Reply from Blackwater Dental Surgery and implant Centre

Hello, Thank you so much for your wonderful review! We’re thrilled to hear that our team was able to make you feel comfortable, especially as a nervous patient, and that you were impressed with the cleanliness, welcoming reception, and Dr. Amer’s calming approach. It means a lot that you’re choosing to move both yourself and your children to our practice :) we look forward to caring for your whole family in the future.