Verified review (2342475)
Review left 5 months ago
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Very good
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Patient
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NHS
Very pleasant staff
Very pleasant staff and there was no hanging around!!
— Matthew S
Verified review (2342430)
Review left 5 months ago
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Very good
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Patient
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NHS
Amazing customer service
Great dentist practice with amazing customer service. I have seen Josh for all my dental work and couldn’t fault him at all. Highly recommended
— Anonymous
Verified review (2342293)
Review left 5 months ago
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Very helpful, nice people
Seem very helpful, nice people, patient, sensitive to situations, considering my fears.
— Anonymous
Verified review (2341913)
Review left 5 months ago
This review was collected via email feedback service.
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Very good
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Other
Was this treatment paid for privately, or on the NHS?
NHS
Great service
Very helpful and kind staff. Always a great service
— Anonymous
Verified review (2341828)
Review left 5 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Very patient
Becca is very patient as I’m a nervous patient
— Sheila W
Verified review (2341260)
Review left 5 months ago
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Good
Was this service paid for privately, or on the NHS?
NHS
Fantastic service
Fantastic services from the time you step through the door. I am told what is being done before and while in the chair.
— Anonymous
Verified review (2341250)
Review left 5 months ago
This review was collected via email feedback service.
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Very good
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Patient
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NHS
Very efficient staff
This is a beautiful practice, and very efficient staff.
— Denise D
Verified review (2341043)
Review left 5 months ago
This review was collected via email feedback service.
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Very good
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Patient
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NHS
Appointment
All good
— Anonymous
Verified review (2341013)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Other
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NHS
Emergency appointment
My elderly mother attended an emergency appointment with me as she was suffering with toothache. I am her carer, she has dementia, is extremely frail and has mobility issues. She struggles to walk and stand and uses a wheelchair.
The staff were extremely helpful and kind for which I am grateful.
The dentist needed to do an xray on mum, but unfortunately due to her disability she was unable to stand in the required manner that would enable the xray to be taken. I was quite surprised that there wasn't another way that the xray could be done, as mum will surely not be the only patient in a wheelchair.
This is my only criticism, otherwise my whole experience was a positive one.
— Anonymous
Verified review (2340918)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
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Next of kin
Was this treatment paid for privately, or on the NHS?
NHS
Made to feel relaxed
Very friendly and engaging team. Was made to feel relaxed and my needs were taken into account.
— Anonymous
Verified review (2340819)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Fantastic
Nick Downes has been fantastic. He put my very anxious daughter at ease and was considerate and kept us informed about care and outcomes. It was a great help to know that we were in experienced hands after a traumatic tooth avulsion from a fall.
— Eesha M
Verified review (2340692)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Next of kin
Was this treatment paid for privately, or on the NHS?
Private
Incredible
Low waiting time, lovely staff, quick booking time, easy to find. Incredible.
— Anonymous
Verified review (2340666)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
The best dentist I’ve had
3rd visit to your dentist and so far all 3 visits have been the best dentist I’ve had that I can remember, 10/10
— Christopher I
Verified review (2340039)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Satisfactory service
Greeted by a very helpful receptionist with a very pleasant manner. Dentist knowledgeable and polite. Very efficient and satisfactory service in all.
— Veronique W
Verified review (2339468)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Got me in quickly
Bloxdent got me in quickly as an emergency patient. Great booking and service.
— Peter B
Verified review (2339368)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
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NHS
Bloxdent Smiles - Chipping Norton
I felt my dentist was very inexperienced and didn’t appear to have a plan on what to do when the patient turned up. Very polite but did a very cursory glance into my mouth and talked about my next appointment and seemed ready to let me go. I asked about a rough area so he came back and said oh yes that needs a filling and only when I asked about another area did he find another possible filling. Slightly concerning.
— Anonymous
Verified review (2339119)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Bloxdent Smiles - Chipping Norton
I am sorry to hear that your most recent visit did not meet your expectations. I would like to discuss your feedback with you if you would like to contact me on 01608 611 611. At Bloxdent Smiles, we appreciate and value your feedback and use it to improve our services. Kind Regards
Amy Forster-Brain
Practice Manager
Overall, how was your experience of our service?
Poor
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Patient
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NHS
Clear information, lovely dentist
I have been extremely pleased with my experience so far. Helpful receptionist, clear information, lovely dentist (I had Josh). I was worried I would be pushed into treatment I didn’t need but this wasn’t the case at all. Thank you!
— Julie B
Verified review (2336393)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Professional
A lovely, friendly greeting received from Bryony and her assistant. We both felt as though we were in good hands. Bryony is professional and detailed in her work.
— Anonymous
Verified review (2335197)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
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NHS
A delightful welcome
Bryony and the team gave a delightful welcome to me on my initial visit and instilled confidence for moving on.
— Mark T
Verified review (2335127)
Review left 6 months ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS