Working Feedback

Bloxdent Smiles - Chipping Norton

14 Roundway House, Cromwell Business Park, Chipping Norton, Oxfordshire, OX7 5SR

Excellent rating from 462 reviews

5 out of 5 stars

462 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Good experience

5 out of 5 stars
workingfeedback logo
It was a good experience

— Rose M

Verified review (2342475) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Very pleasant staff

5 out of 5 stars
workingfeedback logo
Very pleasant staff and there was no hanging around!!

— Matthew S

Verified review (2342430) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Amazing customer service

5 out of 5 stars
workingfeedback logo
Great dentist practice with amazing customer service. I have seen Josh for all my dental work and couldn’t fault him at all. Highly recommended

— Anonymous

Verified review (2342293) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Very helpful, nice people

5 out of 5 stars
workingfeedback logo
Seem very helpful, nice people, patient, sensitive to situations, considering my fears.

— Anonymous

Verified review (2341913) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other
Was this treatment paid for privately, or on the NHS? NHS

Great service

5 out of 5 stars
workingfeedback logo
Very helpful and kind staff. Always a great service

— Anonymous

Verified review (2341828) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Very patient

4 out of 5 stars
workingfeedback logo
Becca is very patient as I’m a nervous patient

— Sheila W

Verified review (2341260) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? NHS

Fantastic service

5 out of 5 stars
workingfeedback logo
Fantastic services from the time you step through the door. I am told what is being done before and while in the chair.

— Anonymous

Verified review (2341250) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Very efficient staff

5 out of 5 stars
workingfeedback logo
This is a beautiful practice, and very efficient staff.

— Denise D

Verified review (2341043) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
workingfeedback logo
All good

— Anonymous

Verified review (2341013) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other
Was this treatment paid for privately, or on the NHS? NHS

Emergency appointment

5 out of 5 stars
workingfeedback logo
My elderly mother attended an emergency appointment with me as she was suffering with toothache. I am her carer, she has dementia, is extremely frail and has mobility issues. She struggles to walk and stand and uses a wheelchair.
The staff were extremely helpful and kind for which I am grateful.
The dentist needed to do an xray on mum, but unfortunately due to her disability she was unable to stand in the required manner that would enable the xray to be taken. I was quite surprised that there wasn't another way that the xray could be done, as mum will surely not be the only patient in a wheelchair.
This is my only criticism, otherwise my whole experience was a positive one.

— Anonymous

Verified review (2340918) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin
Was this treatment paid for privately, or on the NHS? NHS

Made to feel relaxed

5 out of 5 stars
workingfeedback logo
Very friendly and engaging team. Was made to feel relaxed and my needs were taken into account.

— Anonymous

Verified review (2340819) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Fantastic

5 out of 5 stars
workingfeedback logo
Nick Downes has been fantastic. He put my very anxious daughter at ease and was considerate and kept us informed about care and outcomes. It was a great help to know that we were in experienced hands after a traumatic tooth avulsion from a fall.

— Eesha M

Verified review (2340692) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin
Was this treatment paid for privately, or on the NHS? Private

Incredible

5 out of 5 stars
workingfeedback logo
Low waiting time, lovely staff, quick booking time, easy to find. Incredible.

— Anonymous

Verified review (2340666) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

The best dentist I’ve had

5 out of 5 stars
workingfeedback logo
3rd visit to your dentist and so far all 3 visits have been the best dentist I’ve had that I can remember, 10/10

— Christopher I

Verified review (2340039) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Satisfactory service

5 out of 5 stars
workingfeedback logo
Greeted by a very helpful receptionist with a very pleasant manner. Dentist knowledgeable and polite. Very efficient and satisfactory service in all.

— Veronique W

Verified review (2339468) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Got me in quickly

5 out of 5 stars
workingfeedback logo
Bloxdent got me in quickly as an emergency patient. Great booking and service.

— Peter B

Verified review (2339368) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Bloxdent Smiles - Chipping Norton

4 out of 5 stars
workingfeedback logo
I felt my dentist was very inexperienced and didn’t appear to have a plan on what to do when the patient turned up. Very polite but did a very cursory glance into my mouth and talked about my next appointment and seemed ready to let me go. I asked about a rough area so he came back and said oh yes that needs a filling and only when I asked about another area did he find another possible filling. Slightly concerning.

— Anonymous

Verified review (2339119) Review left 5 months ago
This review was collected via email feedback service.

Reply from Bloxdent Smiles - Chipping Norton

I am sorry to hear that your most recent visit did not meet your expectations. I would like to discuss your feedback with you if you would like to contact me on 01608 611 611. At Bloxdent Smiles, we appreciate and value your feedback and use it to improve our services. Kind Regards
Amy Forster-Brain
Practice Manager
Overall, how was your experience of our service? Poor
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Clear information, lovely dentist

5 out of 5 stars
workingfeedback logo
I have been extremely pleased with my experience so far. Helpful receptionist, clear information, lovely dentist (I had Josh). I was worried I would be pushed into treatment I didn’t need but this wasn’t the case at all. Thank you!

— Julie B

Verified review (2336393) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Professional

5 out of 5 stars
workingfeedback logo
A lovely, friendly greeting received from Bryony and her assistant. We both felt as though we were in good hands. Bryony is professional and detailed in her work.

— Anonymous

Verified review (2335197) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

A delightful welcome

5 out of 5 stars
workingfeedback logo
Bryony and the team gave a delightful welcome to me on my initial visit and instilled confidence for moving on.

— Mark T

Verified review (2335127) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS