Verified review (2426110)
Review left 4 weeks ago
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Good
Was this service paid for privately, or on the NHS?
NHS
Fantastic care
Fantastic care and service. Recommended to a friend.
— Donna A
Verified review (2425811)
Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
What a joy to deal with the dentist
This morning I visited the practice to register as an NHS patient as I required new Dentures. I easily filled in the required forms and luckily enough was able to see a Dentist straight away and started the chain of four further appointments.
What a joy to deal with the dentist and all the other staff who cared about the person, as opposed to some Practices who just want to sell services that are not required, not everyone wants teeth that are so white and unreal !!
— Barry J
Verified review (2425347)
Review left 4 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Other
Was this treatment paid for privately, or on the NHS?
NHS
Appointment
I was disappointed with the communication, which has led to inconvenience to me and higher costs. I rang to make an appointment to see a specific dentist and explained that I needed two fillings that had fallen out. I was asked if I was in pain. I said that I wasn't. The dentist I wanted to see wasn't available for about a month, so I asked to see someone else. I was given an appointment to see someone in a couple of days. It wasn't until I was being seen at my appointment, that I discovered that I was only going to be given a temporary filling. I was then told I was going to have to come back for an assessment with someone else. Then there would be a third appointment to actually complete the treatment. None of this had been explained to me and I had expected that I'd have my fillings replaced at the first visit. Very poor communication! Three unexpected visits instead of one, three payments, and a lot of inconvenience!
— Anonymous
Verified review (2424830)
Review left 4 weeks ago
This review was collected via email feedback service.
Reply from Bloxdent Smiles - Chipping Norton
I am sorry to hear that your most recent visit did not meet your expectations. I would like to discuss your feedback with you if you would like to contact me on 01608 611 611. At Bloxdent Smiles, we appreciate and value your feedback and use it to improve our services. Kind Regards
Amy Forster-Brain
Practice Manager
Overall, how was your experience of our service?
Poor
How satisfied are you with the appointment waiting time?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Treatment was excellent
Treatment was excellent, informative and friendly.
— Anonymous
Verified review (2423814)
Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Calm, gentle
This is my second visit to the practice for a routine check up, I am a nervous patient and the dentist, Leanne instantly put me at ease. She is calm, gentle and explained what was happening clearly.
— Anonymous
Verified review (2423754)
Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Cannot fault them
Smiles is a very good, cannot fault them for anything
— Damien G
Verified review (2423695)
Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Next of kin
Was this treatment paid for privately, or on the NHS?
NHS
Professional and knowledgeable
Having ongoing treatment - lovely professional and knowledgeable team.
— Anonymous
Verified review (2423251)
Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Thorough check up
Reassuring and thorough check up.
— Anonymous
Verified review (2422773)
Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Great staff
Great, from walking in the door, all staff were great, mission accomplished, thank you.
— Jonathan H
Verified review (2422403)
Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Informative and efficient
Everyone I have dealt with have been pleasant, informative and efficient.
— Anonymous
Verified review (2421235)
Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Relaxed environment
Very pleasant staff, relaxed environment, dentist was really nice, overall positive visit
— Anonymous
Verified review (2421216)
Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
The dentist was very professional
I found the welcome by the receptionist excellent. The dentist was very professional
— Hazel G
Verified review (2421151)
Review left 1 month ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
An amazing experience
I had an amazing experience, as I’m quite terrified of the dentist and I had my teeth cleaned today and it was really good. I was very happy with my time in the chair. I’m sorry I’ve forgotten the lady's name but her manner and reassurance and her work were incredible. I left very happy and I can’t say that’s ever happened to me before leaving a dentist.
Thank you.
— Martina R
Verified review (2420128)
Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Great dentist
Super practice. All the staff are friendly and professional. Josh, my dentist, was great. Clearly explained what he was doing and answered all my questions.
— Anonymous
Verified review (2419556)
Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Very satisfied with treatment
Was my first dental appt at Bloxdent Smiles.
Very satisfied with treatment received, thank you.
— Anonymous
Verified review (2419516)
Review left 1 month ago
This review was collected via email feedback service.
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Very good
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Patient
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NHS
Absolutely amazing
Just want to say a massive thank you to Becca. She is absolutely amazing, she made me feel at ease about everything and I’ve never had a problem. Thank you!
— Anonymous
Verified review (2419387)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Equally good with kids and adults
My whole family have been registered with Bloxdent Smiles in Chipping Norton. The place is great and clean. Everyone is incredibly professional and well trained. The medic that we see, Josh, is probably one of the most able dentists we have known. He is equally good with kids and adults. He is very thorough and efficient. We can not thank him enough for everything that has done for us. Many thanks Josh and Bloxdent Smiles!!!
— Ciprian B
Verified review (2419308)
Review left 1 month ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Very friendly and welcoming
Quick and efficient service when I had an unexpected problem. Very friendly and welcoming.
— Calvin P
Verified review (2418956)
Review left 1 month ago
This review was collected via email feedback service.
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Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
My recent appointment
The staff were efficient, knowledgeable and respectful.
— Nesta R
Verified review (2418940)
Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
NHS