A very positive visit. Appointment ran on time. Everything was explained simply and clearly. I wasn't pushed into treatments/services. Breakdown of costs given and future appointments made all within 20 minutes
— Rosaria W
Verified review (2381039)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
An extraction
I had an extraction which was very good
— David P
Verified review (2380162)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Excellent customer service
Speedy appointment, good communications and overall excellent customer service.
— David B
Verified review (2378407)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Made to feel at ease
Made to feel at ease and listened to!
— Megan B
Verified review (2378179)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Confident in the care I received
I recently joined Bloxdent Smiles following its opening in September, and I’ve been genuinely impressed today at my first appointment. From the moment I arrived, the team were incredibly friendly and welcoming, which immediately put me at ease. The practice feels very clean, professional and well organised, but what stood out most was how people focused the team are. There’s a real sense of enthusiasm among the staff, and it creates a positive, reassuring atmosphere for patients. I felt listened to, comfortable throughout, and confident in the care I received. I’m very glad to have been offered a place at the practice and look forward to continuing my treatment there.
— Anonymous
Verified review (2378010)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Appointment
New Patient Check and Crown Work
— Anonymous
Verified review (2376955)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
The team was excellent
No waiting time and a great welcome — the team was excellent from beginning to end.
— Vincent B
Verified review (2375575)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
A very good experience
I had a very good experience at Bloxdent Chipping Norton.
— Anonymous
Verified review (2375506)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Appointment
I feel comfortable with my new dentist
— Anonymous
Verified review (2375410)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
A cracked tooth
Excellent service. Thank you very much for fitting me in to deal with my cracked tooth.
— Temucin L
Verified review (2375081)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Made to feel comfortable
Lovely greeting on arrival and made to feel comfortable through whole experience
— Kelly T
Verified review (2373720)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Completely pain free
Everything was very clearly explained, so that I didn't feel nervous.
I had a hygiene procedure which was completely pain free.
Very friendly service.
— Diana G
Verified review (2372741)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
The best dental experience I have had
I had a very good experience at the dentist. The girls on the reception desk were very helpful and friendly. The dentist too was very friendly, introducing herself and the dental nurse. It was the best dental experience I have had for years.
— Gwenda C
Verified review (2372436)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Appointment
Very good. Long waits for next appointment so maybe some appointments could be kept to do follow on treatment. We were referred on for dentures to a private 3 rd party which was odd when we were expecting a solution to my mothers issue from dentist
— Anonymous
Verified review (2371893)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Bloxdent Smiles - Chipping Norton
I am sorry to hear that your most recent visit did not meet your expectations. I would like to discuss your feedback with you if you would like to contact me on 01608 611 611. At Bloxdent Smiles, we appreciate and value your feedback and use it to improve our services.
Kind Regards
Amy Forster-Brain
Practice Manager
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Next of kin
Was this treatment paid for privately, or on the NHS?
NHS
Appointment
Brilliant!
— Tom H
Verified review (2371877)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Excellent treatment
Excellent treatment, and polite and friendly staff.
— Anonymous
Verified review (2371539)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Satisfied and pleased with my visit
Satisfied and pleased with my visit and experience. Pleasant and helpful staff.
— John T
Verified review (2371293)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
An understanding and gentle approach
I was very nervous when I had a filling and can’t thank Becca and her nurse enough for their patience, kindness, understanding and gentle approach.
— Anonymous
Verified review (2371171)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
My recent appointment
Friendly staff that don’t rush you and listen, which was lovely.
— Anonymous
Verified review (2370173)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Bloxdent Smiles - Chipping Norton - Your recent appointment
Bloxdent Smiles has been excellent so far. Appointments have been easy to make and all staff were friendly and professional. The point I would make is that sitting in the waiting room out side of the treatment room I could hear much of what was been said inside. It was not very private.
— Anonymous
Verified review (2369654)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Bloxdent Smiles - Chipping Norton
Thank you for your thoughtful review and for your kind comments about our team and appointment process , we’re really pleased to hear you’ve had a positive experience with us so far.
We also truly appreciate you raising your concern about sound privacy near the treatment rooms. Patient comfort and confidentiality are very important to us, and your feedback is valuable. We will review ways to improve soundproofing and reduce noise carry-through in waiting areas.
Thank you again for your honest feedback ,it helps us continue to improve our service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private