Absolutely Terrible Business & Expensive.
Do not care about patients at all. Kept me waiting for months with lame excuses and then said that they won't help me and I should go elsewhere.
— Anonymous
Verified review (2408215)
Review left 3 months ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Best hygienist
My hygienist was very thorough and took his time, and my teeth were beautifully cleaned. Very polite. The best hygienist that I have ever been seen by.
— Christine H
Verified review (2294171)
Review left 11 months ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Excellent Dentist
After suffering at the hands of my previous NHS dentist who left my teeth in a very poor state, so much so I was embarrassed to smile and my confidence with dentists at an all time low, I was recommended to try Davina. Right from the start she was fantastic. She was kind, listened to my concerns and issues, and more importantly offered advice and gave considered options for correcting the issues I had without pressurising me to take the most expensive option. The treatment was first rate and I am able to smile with confidence for the first time in months. All the staff are friendly and kind, and I have no hesitation in recommending the practice.
— Stephen L
Verified review (2150600)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Excellent service
New patient and a bit nervous. Davina and all staff are friendly and very helpful. I was referred to Dr Mauricio Carrillo regarding possible dental implants, where I was further referred to Chichester Orthodontic Dental. Davina has been so supportive with a care plan regarding a treatment plan. Excellent service, I am very happy.
— Sharai B
Verified review (2079559)
Review left 1 year ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Efficient and gentle
Very efficient and gentle approach. New hygienist, Helen, was extremely careful and gave a platinum-class scale and polish, wholly discomfort-free.
— Anonymous
Verified review (2051881)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Extraction and kindness
My brother has autism, he had to have an extraction and the dentist was pure kindness. I was amazed to be called into a calm smiling brother. He explained the procedure and he was on a superior level. This has been my practice for nearly 30 years so I knew my brother would be in the best of hands. Mauricio has treated me with kindness equaling my brother's care, also my brother has cerebral palsy, so this man is pure class.
— Christine C
Verified review (2036412)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Next of kin
Best hygienist I've ever experienced
I've been to many. Yasmin is thorough and when she is doing a deeper examination she will count down from 5 so you know the discomfort won't last. My gums were in bad nick because I was only using one size of interdental brush. Yasmin recommended larger sizes for certain spaces and already my gums have improved in the few months I've seen her. Davina is my dentist and she too is wonderful. My teeth have improved to no end since coming to this practice. Thanks to all.
— Mary H
Verified review (1898016)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
The best ever!
The hygienist was amazing. Very informative, great instruction. Genuinely very very impressed. The best ever!
— Anonymous
Verified review (1897992)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very competent and professional
Dentist Davina and hygienist Yasmin are very competent and professional.
— F S
Verified review (1854501)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Really helpful
Yasmin is a breath of fresh air, personable and pleasant. Really helpful and informative. You can tell she enjoys her job as it radiates in her all round persona. Davina is also lovely and makes you feel like you're visiting family.
— Jenny W
Verified review (1840094)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
A very sensitive hygienist
I have attended this practice for several years and often found the hygienist's treatment difficult to ensure. Today this hygienist was very sensitive, took her time with pauses between actions and generally put me at ease more than any other.
— Nigel S
Verified review (1840090)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Considerate and gentle
Davina is a very competent dentist and is considerate and gentle in her work. Also, her nurse who works with her is also very good and intentive.
— Jean S
Verified review (1821570)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Kind and conscientious
John was assuredly a gentleman from the moment I walked into his room. He quietly listened to the difficult circumstances of having my teeth started on but not having had the treatment finished. He was extremely gentle, kind and conscientious with his work. It's such a shame such a talented dentist is now retiring. And the dentist I saw is just as caring in her manner both to patients and staff. All staff were very kind.
— Angela C
Verified review (1803430)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Felpham Dental
Very pleased with the extraction (surgical), no issues, no discomfort after a difficult extraction.
— Angela R
Verified review (1799985)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Dentist is amazing
I've been so frightened for 20 plus years. Dentist is amazing. I may consider the 2.5hour travel to register.
— K H
Verified review (1794322)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Thoughtful and sensitive hygienist
Helen was the hygienist I saw today. She was very professional and put me at ease. What struck me most was the way she spent a comfortable amount of time working in the mouth before removing all equipment and allowing me to swallow and rest my jaw before recommencing. This made the whole experience much more comfortable than I have had before at any hygienist visit.
— Diane P
Verified review (1743403)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Felpham Dental
Many thanks for your efforts to get a filling into a difficult spot and for putting me at my ease. I needed that to go well and it did.
— Anonymous
Verified review (1742408)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very caring hygienist
Put me at ease as it was my first time and I have been resisting seeing a hygienist. Good explanation of what she was doing and her rationale as well as good aftercare advice.
— Patience C
Verified review (1732154)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
A truly lovely environment
Just had my routine check-up. Davina and her assistant are a wonderful funny double act, making me feel safe and secure whilst in the chair. Their professional banter and confidence are so comforting. A truly lovely environment for what could be a quite stressful time. Pleasure to visit them both.
— Anonymous
Verified review (1724293)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent service
Firstly, I visited Yasmin the hygienist who thoroughly examined my mouth and cleaned my teeth. She spotted an issue with my gums and reported this to the dentist. She advised that I was using incorrect size dental sticks and toothpaste. Davina the dentist photographed the gum issue to refer me to the hospital. Previously she had done filling on 2 front upper teeth which I was delighted with.
— Anonymous
Verified review (1708333)
Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
