Working Feedback

Horwich Dental Practice

19-21 Winter Hey Lane, Bolton, BL6 7AD

Excellent rating from 945 reviews

5 out of 5 stars

+ 384 reviews from Google 1329 total reviews

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Latest Reviews by Working Feedback

Cannot be faulted

5 out of 5 stars
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Excellent service as always. I've been a patient going on 20 years and I have the utmost confidence in the care I've received in that period. Cannot be faulted.

— Anonymous

Verified review (2496353) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful staff

5 out of 5 stars
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Mine was an urgent repair and staff were very helpful in fitting me in for the appointment

— Anonymous

Verified review (2496148) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent as always

— David D

Verified review (2495785) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Saw the hygienist today. Louise and her dental nurse were lovely - recommended.

— Gillian G

Verified review (2495294) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always friendly and the best service possible.

— C F

T462074 Review left 3 weeks ago
This review complies with Google's policies.

I didn't feel any pain whatsoever

5 out of 5 stars
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I visited the surgery today to have a tooth extracted. I was a little nervous but Scott was brilliant. I didn't feel any pain whatsoever and was relaxed and wouldn't be nervous if I had to have another tooth removed now. Thank you, everyone at Horwich Dental Practice

— Christine C

Verified review (2494982) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and welcoming

5 out of 5 stars
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Great service. Very friendly and welcoming

— Angela G

Verified review (2494602) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Fantastic practice, lovely staff and great treatment. Highly recommend

— Marc Dando

T461311 Review left 3 weeks ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent as always. I have been with them for years. Very Professional.

— Ian Eddleston

T461135 Review left 3 weeks ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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Excellent service

— Anonymous

Verified review (2492579) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Very polite and professional staff from reception to the hygienist.

— Carole H

Verified review (2492443) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Excellent service from professional and friendly staff.

— Anonymous

Verified review (2491342) Review left 4 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good

5 out of 5 stars
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Always been good, lovely, friendly staff

— Malcolm J

Verified review (2491141) Review left 4 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

4 out of 5 stars
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Was waiting a long time for my hygienist appointment. I was in the building for over an hour for just a check up and a hygienist appointment.
She was very nice but didn't seem as thorough with the polish as the previous hygienists have been.

— Anonymous

Verified review (2485809) Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of Horwich Dental Practice? 4 out of 5 stars

Review from Google

5 out of 5 stars
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Always lovely to see the friendly faces of staff we know. Very professional in a kind way. I'm always made to feel calm and brave! Whatever I'm having done. Not being the greatest fan of visiting the dentist they always make me feel at ease. Thank you. Would and do recommend to anyone particularly anyone who may be a bit anxious.

— Caroline Pearson

T457396 Review left 1 month ago
This review complies with Google's policies.

Check up and hygienist

5 out of 5 stars
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I arrived early for my two appointments. The first one was to be with the hygienist but I was able to see my dentist James first. This was for a routine check up. It was decided to take an xray and I was given the chance to decide at a later time to have further treatment. I then saw the hygienist who was very helpful and although I don’t look forward to the procedure she was explaining and showing me how to use the correct interdental brushes in a different way.

— Anonymous

Verified review (2487331) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent. Friendly and efficient staff and first class dental treatment

— Ian Fisher

T456685 Review left 1 month ago
This review complies with Google's policies.

Understanding

5 out of 5 stars
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Very patient and understanding

— Christine F

Verified review (2487075) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Great service.

— Gemma H

Verified review (2485208) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Staff here are always friendly, professional and efficient, and give excellent service and advice.

— Chris Harrison

T455531 Review left 1 month ago
This review complies with Google's policies.