Just went for my 6 month check up.
All staff at this practice are very pleasant and helpful . I have to climb the stairs and they help me with this.
Treatment was on time, no wait. I would highly recommend this practice to all,especially those who are nervous Bout dental treatment. I have used them for over 30 years and have always hadgood treatment.
— Ena Mann
T287601
Review left 1 year ago
This review complies with Google's policies.
Review from Google
My appointment on time, procedure fully explained. Treated with great care and respect. Thank you.
— Steve Pidd
T287180
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Excellent as always. Thanks!
— Sophie Waddington
T287181
Review left 1 year ago
This review complies with Google's policies.
Good treatment
I have never experienced anything but good treatment at this Dental Practice. Everyone from the office staff to the dental professionals always display the most caring attitude.
— Dorrie P
Verified review (2228595)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Recommend
Hygienist check this morning, everything on time as you come to expect. Have no hesitation in recommending Horwich Dental Practice to anyone
— Anonymous
Verified review (2228093)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Really friendly
Really friendly and very accommodating when trying to book appointments
— Angela G
Verified review (2227895)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent service
Excellent service, James is very helpful, professional
— Bethan M
Verified review (2227751)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
As usual excellent service from Horwich Dental Practice. On time, helpful, informative and caring.
— Robert Stewart
T286287
Review left 1 year ago
This review complies with Google's policies.
Brilliant Dentist
Brilliant Dentist and great Dental nurse!!
— Jazzmin M
Verified review (2226836)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Next of kin
I was really looked after
Friendly as ever, I was really looked after
— Elizabeth H
Verified review (2226727)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent
Excellent consultation
— Katherine M
Verified review (2226690)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Perfect
Perfect Service
— Linda E
Verified review (2226362)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent
Excellent as always!
— Marilyn B
Verified review (2226211)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Great service. Thank you. X
— Joyce Baxter
T342722
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Great as always. Lovely staff and infinite patience from all professionals . Feel at home with everyone. And keeping my teeth going despite challenging condition of them!
— joan sykes
T284243
Review left 1 year ago
This review complies with Google's policies.
Horwich Dental Practice
A good visit. Little waiting for James and excellent as normal. It looks to me you’re taking more patients in and this which extends the time between seeing James and the filling required. Maybe another dentist to quicken up the process?
— Anonymous
Verified review (2224648)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Horwich Dental Practice
Dear Anonymous,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with us did not meet your expectations, especially regarding the wait time for your treatment.
We understand how frustrating delays can be and take your concerns seriously. Please know that we are continually reviewing our scheduling and staffing to improve wait times and ensure patients are seen as promptly as possible.
We value your trust and are committed to providing you with the high-quality care and experience you deserve. If you’d be open to discussing your concerns further, we’d love the opportunity to speak with you directly. Please feel free to contact our practice on 01204 468210 or email us at [email protected].
Kind Regards
Angela
Practice Manager
Horwich Dental Practice
Overall, how was your experience of Horwich Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent
Excellent Service.
— Anonymous
Verified review (2225062)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Understanding of my needs
Very professional and understanding of my needs
— Thelma R
Verified review (2224550)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Emergency broken tooth
Excellent from start to finish. Appointment fitted in for emergency broken tooth, ran on time and everything explained clearly. All very efficient, would highly recommend. Thank you
— Anonymous
Verified review (2223522)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Very happy with the treatment
The Staff are always friendly, efficient and helpful. The premises are clean, which is very reassuring. Very happy with the treatment I have received.
— Anonymous
Verified review (2223170)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
