Working Feedback

Horwich Dental Practice

19-21 Winter Hey Lane, Bolton, BL6 7AD

Excellent rating from 945 reviews

5 out of 5 stars

+ 384 reviews from Google 1329 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Staff were really pleasant and made you feel at ease. The surgery is very clean

— Nicola Stanper

T454442 Review left 1 month ago
This review complies with Google's policies.

Horwich Dental Practice

5 out of 5 stars
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As ever, thank you for your care

— Martin S

Verified review (2482471) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, professional

5 out of 5 stars
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Friendly, professional service as always.

— Derek A

Verified review (2480381) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Service very good as always.

— Anonymous

Verified review (2479862) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

2 out of 5 stars
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I have not been to dentist for a while as the last 2 appointments were cancelled by the dentist. When I went into the treatment room the dentist said we haven't seen you for a while! When I explained why, there was no appology or recognition. Very disappointing

— Anonymous

Verified review (2476411) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Poor
How satisfied are you that you are treated with dignity and respect by staff? 1 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 2 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Staff are friendly and efficient. I have used the dentist for many years now and would confidently recommend them. James and his dad before him have always looked after me through regular check ups and any repair work required.

— David Duerden

T453021 Review left 1 month ago
This review complies with Google's policies.

My calm and reassuring experience

5 out of 5 stars
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I don't like Dentists. As soon as I step over the threshold my heart rate doubles. In reception I was greeted with a friendly smile from Sue, who instructed me to go up the winding stairs to the waiting room before entering the torture room. At my appointment time I was invited into the spotlessly clean surgery by James. His mentor Dee was on holiday but had a very able assistant in Abby. By now my heart was racing, but enough about Abby. James was his usual calm and reassuring self and soon had me done and on my way looking forward to our next merry meeting.

— John J

Verified review (2479198) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always made to feel comfortable and relaxed. Friendly staff. Excellent treatment. Top class service.

— Kath Harrison

T452836 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent practice, well looked after by the staff, from reception through to James and Dee.

— Janine Lineker

T452166 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Always a good experience. Staff very helpful.

— Chloro7 P

T451762 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I’m a very nervous patient and they made me feel at ease

— deiana rosevere

T451155 Review left 1 month ago
This review complies with Google's policies.

Superb treatment

5 out of 5 stars
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Superb treatment.

— Stephen H

Verified review (2477010) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A deep gum clean

5 out of 5 stars
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Came today for a deep gum clean. I was petrified, but the hygienist and dental nurse put me at ease, explaining what she was doing.

— Sharon W

Verified review (2476851) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Warm, friendly reception

5 out of 5 stars
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The practice made my recent visit after over 2 years a very comforting one. I have been diagnosed with a very debilitating illness and unable to attend for such a long time. All the ladies on Reception, my Dentist and his wonderful nurse made me feel like I was the most important thing in their day. I was dreading attending today, but the warm, friendly reception I got was amazing. Thank you.

— Peggy D

Verified review (2476831) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Scott was very good. Had a filling but never felt a thing.

— David E

Verified review (2476458) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, professional

5 out of 5 stars
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Hygienist appointment - friendly, professional, advised on improved cleaning techniques without being condescending.

— Anonymous

Verified review (2475731) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, efficient

5 out of 5 stars
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A friendly, efficient practice. All the staff make you feel at home.

— Dorothy S

Verified review (2475111) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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It was my first appointment at the surgery. The receptionist was attentive and efficient and I was seen on time.
My dentist introduced himself and his assistant and took a thorough history and examination. I was treated in a very professional and kindly manner and given an explanation of my treatment plan and answered all my questions. I feel fortunate that I have found a good dentist that I have every confidence in.

— Heather W

Verified review (2473647) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Brilliant dentist and very honest nick was very knowledgeable and super helpful

— Shaun Yates

T445784 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Always on time, great service, no complaints.

— Gillian Moss

T445785 Review left 2 months ago
This review complies with Google's policies.