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Horwich Dental Practice

19-21 Winter Hey Lane, Bolton, BL6 7AD

Excellent rating from 945 reviews

5 out of 5 stars

+ 384 reviews from Google 1329 total reviews

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Latest Reviews by Working Feedback

Good advice and plenty of care taken

5 out of 5 stars
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Pleasant experience at the dentist
Good advice and plenty of care taken
Thank you

β€” Bernard J

Verified review (2165124) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Extraction

5 out of 5 stars
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On Monday I started with toothache after a session with an electric toothbrush. I wasn't in agony but decided it needed attention. The receptionist gave me an appointment date of 13th March with the advice " If it gets any worse or affects sleep, get back in touch " After taking copious amounts of liquid and painkillers I was in agony and didn't sleep at all. A phone call got me an appointment time of 1015 on Thursday. At the allotted time I was welcomed in by Dee and her assistant James. I explained it had settled down to an acceptable level but he insisted on a thorough examination and after a consultation with Dee, decided an extraction was necessary. As usual they were helpful and reassuring which makes it almost a pleasure to attend ( Almost ).

β€” John J

Verified review (2164138) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring staff

5 out of 5 stars
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Friendly, caring staff who make you feel comfortable. They listen to you

β€” Anonymous

Verified review (2163268) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Appointment was as expected

β€” Sharon C

Verified review (2162757) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Horwich Dental Practice

5 out of 5 stars
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I attended for an appointment to replace a filing but the day before the adjoining tooth broke completely and Scott decided to work on this tooth to save what was left in preparation for a crown to be fitted in a few days time. A difficult task was immediately carried out very professionally with details of was being done at the same time.

β€” Anonymous

Verified review (2162926) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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Excellent treatment delivered in a professional but friendly manner. Would recommend!

β€” Anonymous

Verified review (2162700) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up and hygienist

5 out of 5 stars
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A lovely welcome by the Reception Staff at my regular 6 month check up and hygienist appointment. The dentist was very friendly but professional expaining everything clearly regarding the health of my teeth and gums as was the hygienist. A very pleasant visit. I have been using this family dental practice for years and would highly recommend the practice to anyone looking for excellent dental care.

β€” Anonymous

Verified review (2162616) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Always polite

5 out of 5 stars
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Very professional, always polite and courteous.

β€” Anthony B

Verified review (2162571) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

My experience

5 out of 5 stars
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Check up

β€” Jacqueline A

Verified review (2162547) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Highly recommend

5 out of 5 stars
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Thoroughly satisfied with the treatment and care provided by James Highton and Dina. I didn't feel any pain or discomfort whilst having a filling replaced. James and Dina continually checking whether I was doing OK, keeping me at my ease. Very professional but also very relaxed and friendly service. Would highly recommend.

β€” Jill C

Verified review (2162051) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Horwich Dental Practice

5 out of 5 stars
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The girls are always lovely, from reception to the hygienists. s

β€” Norma H

Verified review (2161781) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Treated with care, respect

5 out of 5 stars
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Excellent staff, communication and treatment. Treated with care, respect and dignity with patient comfort paramount at all times

β€” Anonymous

Verified review (2161644) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Horwich Dental Practice

5 out of 5 stars
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Professional, friendly service.
Happy with appointment

β€” Anonymous

Verified review (2160623) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Thank you

5 out of 5 stars
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I attended for a broken tooth repair. When it happened before Christmas I had a temporary bond put on which kept my tooth in good condition. I was a little nervous having not needed this type of treatment with an injection for many years but I needn’t have worried. No pain whatsoever and my tooth was repaired in 40 minutes, good as new. Thanks James and Dee.

β€” Shelley B

Verified review (2160388) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Great service from professional and sympathetic staff

β€” Roger G

Verified review (2158481) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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General check up.

β€” Anonymous

Verified review (2158221) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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I didn't have to wait too long for the appointment. The hygienist was very efficient and I had a satisfactory conclusion to the appointment.

β€” Joan W

Verified review (2157692) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Check up

5 out of 5 stars
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Check up and hygienist.

β€” Katherine M

Verified review (2157037) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Good appointment, I was slightly late but was welcomed anyway. All good with a polish as well πŸ˜„

β€” Danny Yates

T248533 Review left 1 year ago
This review complies with Google's policies.

Brilliant service

5 out of 5 stars
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As usual, the service at this practice is brilliant from the moment you walk into when you are leaving. Always a smile and show an interest in you as a person not just a patient.

β€” Anonymous

Verified review (2157645) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient