Working Feedback

Horwich Dental Practice

19-21 Winter Hey Lane, Bolton, BL6 7AD

Excellent rating from 945 reviews

5 out of 5 stars

+ 384 reviews from Google 1329 total reviews

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Latest Reviews by Working Feedback

Fitted in the same day

5 out of 5 stars
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Great service, I’d lost a filling and was fitted in the same day, always helpful.

— Angela G

Verified review (2074687) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Pleasant friendly and very professional!

— Stuart Roach

T208303 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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fantastic in every way. caring, professional and friendly. wouldn`t go anywhere else.

— Lauren Spencer

T208304 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Always a brilliant service from the team at HDP, from the receptionist to the dentist it’s always a 5* service. Recently had a problem with gum, emailed photos over and James managed to squeeze me in and was seen the next day. Thanks again guys

— Myles McGrillen

T208305 Review left 2 years ago
This review complies with Google's policies.

Reply from Horwich Dental Practice

Hi Myles,
Thanks for your feedback, much appreciated.
The Team @ HDP

Efficient, caring

5 out of 5 stars
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Efficient, caring - explained procedures well.

— Stephen B

Verified review (2074334) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Scott and Michelle were brilliant.as they always are,as a nervous patient they dealt with me impeccably,so much so that I’m actually looking forward to my next appointment rather than dreading.couldn’t ask for more👍

— jason dodds

T207757 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Helpful and very supportive. Feel confident in the plan proposed.

— lisa rees

T207629 Review left 2 years ago
This review complies with Google's policies.

Excellent all round

5 out of 5 stars
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Patient care is the priority of this practice. A gentle and respectful approach to treatment is guaranteed from James Highton and his team. Excellent all round. Thank you guys.

— Anonymous

Verified review (2072505) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Everyone was welcoming

5 out of 5 stars
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This was a six monthly check up. I was seen on time. Everyone was welcoming.

— Anonymous

Verified review (2072151) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Absolutely petrified of dentists, & avoid going,
so glad I got help here for my ongoing issue.

100% recommend horwich dental practice. Felt calm & just a genuine nice experience!! & fixed my issue flawless
Thank you :)

— Kelly Ann

T207479 Review left 2 years ago
This review complies with Google's policies.

Reply from Horwich Dental Practice

Hi Kelly,

Thanks for your review, we appreciate your feedback.
Glad we made you feel it ease : ))

Thanks - The Team @ Horwich Dental Practice

Absolutely amazing

5 out of 5 stars
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I had a wisdom tooth taken out by James and his nurse Dee today.
James is amazing, I honestly only felt a little scratch, did not have any discomfort when the tooth was being taken out. Have been sent home with clear instructions and dressings.
Absolutely amazing, thank you very much James.

— Anonymous

Verified review (2071923) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The dental surgery provides an excellent professional service.

— david pomfret

T206942 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Friendly helpful staff, nearly always seen on time

— L Chadwick

T206943 Review left 2 years ago
This review complies with Google's policies.

Great staff

5 out of 5 stars
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From the time I started coming to the practice, the staff has always been great.

— Anonymous

Verified review (2070234) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great dental practice

5 out of 5 stars
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A great dental practice providing a friendly and quality service.

— Anonymous

Verified review (2068737) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very professional service

5 out of 5 stars
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Always welcoming with very professional service, this includes every area of the dentist from coming in and leaving.

— Deborah A

Verified review (2067664) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All the staff are very friendly and helpful

5 out of 5 stars
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I always feel at ease both with the dentist and the hygienist. They always explain what they are doing and what needs to be improved on. All the staff are very friendly and helpful.

— Christine B

Verified review (2066393) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Dental check up.

— Sharman A

Verified review (2066064) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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5star as always .. very polite practice all the staff here are fabulous.. been coming to this surgery for many years and I have never had a bad experience.. everyone is very friendly and they all put you at ease.. 👌👍

— Gillian Harris

T205587 Review left 2 years ago
This review complies with Google's policies.

Very pleased with results and advice given

5 out of 5 stars
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My experience with hygienist was excellent, cannot fault the treatment I received. Very pleased with results and advice given.

— Maria T

Verified review (2065644) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient