Working Feedback

Horwich Dental Practice

19-21 Winter Hey Lane, Bolton, BL6 7AD

Excellent rating from 945 reviews

5 out of 5 stars

+ 384 reviews from Google 1329 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Excellent

— Jean Rigby

T205221 Review left 2 years ago
This review complies with Google's policies.

My experience

5 out of 5 stars
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Easier getting up the stairs.

— Ingrid D

Verified review (2064289) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Hygienist.

— Katherine M

Verified review (2063440) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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A lovely experience with the dental hygienist Gemma today! She was very kind, gentle snd explained what she was doing. Highly recommend.

— Helen Chamberlain

T204709 Review left 2 years ago
This review complies with Google's policies.

Severe toothache

5 out of 5 stars
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I was able to get an immediate appointment for my severe toothache. Scott explained the problem and the solutions available and by discussing the different options, we were able to come up with a plan going forward, the only problem being that I have to wait a month for an appropriate appointment. Just hoping the pain subsides a little.

— Barbara S

Verified review (2063338) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Friendly and professional.

— Anonymous

Verified review (2062839) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A good experience

5 out of 5 stars
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A good experience with the hygienist this morning.

— Anonymous

Verified review (2062782) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Exceptional patient care

5 out of 5 stars
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This dental practice gives exceptional patient care with the added bonus of excellent customer service. They take time to explain your dental needs in understandable layman’s terms. I truly appreciate Karen's concern shown me each time I visit.

— Patricia E

Verified review (2062778) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Horwich Dental Practice

4 out of 5 stars
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Usual professional but also friendly and sensitive service. With my aging gums and deep pockets I departed into the sunshine feeling no one could have done better for me.

— Anonymous

Verified review (2062616) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

I am always treated with respect

5 out of 5 stars
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I have been attending this practice for many years. Even though staff members change I am always treated with respect and courtesy. Treatment - in every aspect of the word - is always first class.

— Linda E

Verified review (2062404) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service as always, friendly staff, no complaints, been a patient for years.

— Kathryn B

Verified review (2062287) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Excellent dentist. Friendly, professional and caring.

— Joanna Bemment

T203859 Review left 2 years ago
This review complies with Google's policies.

A brilliant dental practice

5 out of 5 stars
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A brilliant dental practice, and staff will go out of their way to help out with any problems concerning appointment times, for which I am very greateful for...thanks! All the staff are professional and friendly, and make one feel at ease and valued.

— Eileen Y

Verified review (2061365) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

My experience

5 out of 5 stars
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It's always busy at the practice and waiting time for appointments is generally long but it's difficult to balance costs and patient waiting times without knowing the relative cost v benefits.
Generally the service is good and staff are all pleasant and knowledgeable.

— Trevor D

Verified review (2055389) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Relaxed and friendly

5 out of 5 stars
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Relaxed and friendly staff from reception to Scott and Michelle, always pleasant experience.

— Anonymous

Verified review (2060225) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Horwich Dental Practice

5 out of 5 stars
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This was a new patient appointment. I was very pleased with the professional and friendly nature of the consultation.

— Anonymous

Verified review (2060212) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Thank you

5 out of 5 stars
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Speedy and appropriate treatment. Thank you.

— Anonymous

Verified review (2060163) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely staff

5 out of 5 stars
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As always, my visit was positive. My concerns were listened to and good advice was given. Both my dental surgeon and his nurse are lovely and we always enjoy a little chat and a laugh.

— Margaret B

Verified review (2059973) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The treatment was first class

5 out of 5 stars
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I was see today after a tooth extraction at another dental surgery, the treatment was first class very attentive and very considerate this is how people should be treated. Thank you.

— Anonymous

Verified review (2059536) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleased with treatment

5 out of 5 stars
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Very pleased with treatment received today by Nic & Jess.

— Joanne W

Verified review (2060070) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private