Working Feedback

Horwich Dental Practice

19-21 Winter Hey Lane, Bolton, BL6 7AD

Excellent rating from 945 reviews

5 out of 5 stars

+ 384 reviews from Google 1329 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Always friendly receptionists and dentists. Fantastic work and always as painless as possible. Been going here since I was 7. Can't really fault it. Down to earth, really nice hygienists and dentists.

— Michael Richards

T175259 Review left 2 years ago
This review complies with Google's policies.

Excellent and professional

5 out of 5 stars
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On time, very courteous and professional, as always.

— Neil B

Verified review (2015232) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Wonderful

5 out of 5 stars
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Wonderful professional service. Highly recommend!

— Kamal I

Verified review (2013564) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Outstanding

5 out of 5 stars
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It’s such a relaxed happy practice. Scott took over as my dentist a couple of years ago and he and Michelle have worked together for 14 years & it shows. They have a “shorthand” when it comes to treating patients. Both are genuinely nice people who are very good at their respective jobs and make a great team. The treatment I’ve received has been second to none and I could not be in better hands.

— Beverley H

Verified review (2013556) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I couldn't fault the hygienist

5 out of 5 stars
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Great service from the reception and the hygienist was very friendly and helpful, thank you very much.

— Alan T

Verified review (2013396) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars

Composite Restoration

5 out of 5 stars
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Visited Horwich Dental Practice this morning, welcomed very warmly by reception, James and Dena are always very friendly. Would highly recommend.

— Anonymous

Verified review (2013233) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Superb service. Friendly, helpful and seen within minutes. Top notch.

— Chris Airey

T174316 Review left 2 years ago
This review complies with Google's policies.

Teeth cleaned and polished.

5 out of 5 stars
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Miss Schofield attended to my teeth cleaning with a lovely, polite manner and no stress caused.

— Anonymous

Verified review (2013054) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great staff

5 out of 5 stars
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Saw Scott today, he checked my teeth, gums and mouth to make sure everything was fine. It's always a relaxed experience and the staff are great, thank you all.

— Christine C

Verified review (2012951) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Horwich Dental Practice

5 out of 5 stars
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Check up.

— Anonymous

Verified review (2011157) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Exceptional customer service

5 out of 5 stars
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James and the staff are always very welcoming, very professional and efficient. Always a lovely experience when visiting the surgery.

— Jeanne R

Verified review (2011121) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Check up

5 out of 5 stars
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All was fine.

— Sharon C

Verified review (2010863) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic Dentist

5 out of 5 stars
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I have been registered with this dentist since I was young. I wouldn't go to any other. James is just so good and Dina also. Always feel relaxed and trust them 100%. James and Dina always make time for a chart and they are genuinely caring professionals. Angie and team of receptionists are efficient and always pleasant.

— Arlene W

Verified review (2010486) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always excellent

5 out of 5 stars
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I have never been a fan of visiting the dentist however the reception staff and the dentist are very helpful and reassuring.

— Adele P

Verified review (2008048) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First class

5 out of 5 stars
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Excellent as always. Staff very friendly and very helpful with advice and bookings.
Treatment always very professional, patient centred .
The whole experience is first class hence I travel 70 miles to remain at this practice.

— Anonymous

Verified review (2008005) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent, pain free service

5 out of 5 stars
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Polite and professional as always, friendly reception staff. James, my dentist is always welcoming and provides an excellent, pain free service.

— Anonymous

Verified review (2007618) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Thanks James. Careful and thorough as always.

— Anonymous

Verified review (2007447) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great people

5 out of 5 stars
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Had a dental abscess and they very kindly and quickly got me a slot with Scott, extremely friendly and good work.

— Anonymous

Verified review (2007079) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

4 out of 5 stars
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My experience was good

— Brenda Clarke

T172862 Review left 2 years ago
This review complies with Google's policies.

Excellent, as always!

5 out of 5 stars
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First class efficient (and painless) treatment from extremely pleasant professionals.

— Anonymous

Verified review (2006519) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient