Working Feedback

Horwich Dental Practice

19-21 Winter Hey Lane, Bolton, BL6 7AD

Excellent rating from 945 reviews

5 out of 5 stars

+ 384 reviews from Google 1329 total reviews

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Latest Reviews by Working Feedback

Filling

5 out of 5 stars
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Very professional and friendly. I am a very nervous patient, the procedure was done with minimal discomfort and the team reassured me and checked I was ok throughout. I would definitely recommend to other nervous patients.

— Anonymous

Verified review (1981830) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful, patient and understanding.

5 out of 5 stars
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I brought my father in who has been diagnosed with dementia, he always tries to have fun with the staff but was struggling due to his symptoms, they were very understanding and still made a fuss of him. Thank you so much.

— David C

Verified review (1981660) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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First class personal service, as always

— P B

T162619 Review left 2 years ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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All staff, excellent.

— Barry G

Verified review (1979920) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional
Was this treatment paid for privately, or on the NHS? Private

Horwich Dental Practice

5 out of 5 stars
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Appreciated early call due to a cancellation, which meant I could bring my appointment forward!… got there and my treatment was completed in no time. From the receptionists to the wizard upstairs. Can’t thank you enough.

— Wayne D

Verified review (1979603) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Two fillings

5 out of 5 stars
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James explains your treatment, reassures you during treatment, helps keep you calm.

— David D

Verified review (1979352) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

5 out of 5 stars
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Appointment on time, communicated process and completed treatment with no issues.

— Anonymous

Verified review (1978979) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lots of work but gentle dentist

5 out of 5 stars
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Nick & Cherry were very good. The work carried out turned out longer than expected but it was carried out with care and professionalism.
I’m very happy with this dentist and would recommend to others.

— Anonymous

Verified review (1978858) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Always friendly and helpful

5 out of 5 stars
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Always welcomed nicely into the practice and the service provided is always excellent.

— Anonymous

Verified review (1977903) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Root canal

5 out of 5 stars
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Our dentist (Scott) took over from our long term dentist a couple of years ago. He is very nice, all the staff are nice. I didn’t feel a thing!

— Anonymous

Verified review (1977206) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental Hygienist

5 out of 5 stars
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I had a routine hygiene check up and a clean and polish. This was part of my denplan. Advice to improve the condition of my gums was received at the last appointment and this was reviewed. The condition of my gums was much improved after following the advice given.

— Anonymous

Verified review (1977051) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First class

5 out of 5 stars
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I had a filling done by Scott. First class treatment as usual. All staff absolutely fine.

— Laurence B

Verified review (1976232) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Pre planned filling.

5 out of 5 stars
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I have been treated by James for a number of years now and have always been treated in a friendly, efficient and professional manner, I would not hesitate to recommend this practice to anyone seeking a dentist.

— Stanley E

Verified review (1976006) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Tooth Repair

5 out of 5 stars
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Repair of broken tooth.

— Anonymous

Verified review (1975849) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Superb as always and managed to re arrange my appointments without any issues.

— Scott Boal

T161080 Review left 2 years ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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Excellent and thorough examination. Everything was explained fully. Hygiene standards were again excellent.

— Anonymous

Verified review (1975371) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Put me at ease

5 out of 5 stars
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Excellent experience as usual. Receptionists were very pleasant and helpful. Angela was always there to give advice and sort any problems out.
James & Deena as always put me at ease and showed a lot of care through procedures, they are a brilliant team! Thank you for the laughs.

— Carol A

Verified review (1974923) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service as usual

5 out of 5 stars
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Gemma is an excellent dental hygienist. Very professional and informative about the procedures she's carrying out as I do have some gum problems that affect my teeth due to the medication I'm taking. I would highly recommend this dental practice.

— Hefin R

Verified review (1974701) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I split my tooth in half over the weekend and was in agony. Called into the practice first thing, I was seen almost immediately, Scot took an x-ray and extracted the tooth shortly after fantastic service.
Great dentist talked me through everything that was going on throughout the difficult extraction process.
5 star treatment can't thank him enough.

— Ian Leigh

T161008 Review left 2 years ago
This review complies with Google's policies.

Check-up

5 out of 5 stars
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Swift, accommodated my lateness due to traffic, helpful and friendly.

— Hannah H

Verified review (1972862) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient