Working Feedback

Horwich Dental Practice

19-21 Winter Hey Lane, Bolton, BL6 7AD

Excellent rating from 945 reviews

5 out of 5 stars

+ 384 reviews from Google 1329 total reviews

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Latest Reviews by Working Feedback

Excellent service

5 out of 5 stars
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Attended the Horwich Dental Practice for our 6 monthly review and was seen by the dental hygienist Gemma. She appeared to be very thorough and gentle. She did her job very efficiently. She always appeared very considerate.

β€” Arun K

Verified review (1951882) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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very friendly.

β€” dezz nuts

T156427 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

β€” tony hough

T156428 Review left 2 years ago
This review complies with Google's policies.

Tooth impression

5 out of 5 stars
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Was nervous at having this done but I was made to fell cool.
Calm and collected.

β€” Anonymous

Verified review (1951443) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Filling and clean

5 out of 5 stars
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I have a fear of the dentist. This was my first procedure for a few years, everything went well.
Thanks.

β€” Paula D

Verified review (1951019) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Seeing the dentist and hygenist

5 out of 5 stars
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It is and always has been a joyful experience visiting my dental practice.
There are always smiles and also professionalism.

β€” Barbara H

Verified review (1948768) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other relative or friend

Broken tooth

5 out of 5 stars
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Seen at short notice and dentist was very good.
I received great and very professional treatment.
Office staff were very good.
Thank you.

β€” William W

Verified review (1948328) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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very efficient and organised dentist..wouldn't hesitate to recommend...

β€” Paul Minion

T155882 Review left 2 years ago
This review complies with Google's policies.

New bridge and crown

5 out of 5 stars
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I am so relaxed with Scott, i could go to sleep, that's how much faith i have in him. He makes it so calming & he talks to you all the time. His nurse is very calming as well. It can be so stressful, but you know they do all they can to make it as comfortable as possible.

β€” Anonymous

Verified review (1947700) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Service with a smile

4 out of 5 stars
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Can honestly say that when I visit the practice everyone is always very pleasant, helpful and efficient which does actually help as let's face it no one really likes going to the dentist.

β€” Angela L

Verified review (1946935) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Repair to tooth

5 out of 5 stars
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Brilliant service, booked and dealt with the following day.

β€” Anonymous

Verified review (1946565) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Friendly and professional from the receptionist onwards. Everybody at Horwich Dentist Practice go out of their way to make your feel confident in their abilities, very informative on your appointments and treatment. Your not forgotten about if you cancel or they haven't got an appointment suitable at the time, they are in constant communication via text messages offering alternative appointments that may fit in with your timeframe. Value for money and offer Denplan too.

β€” D Hulme

T155137 Review left 2 years ago
This review complies with Google's policies.

Reply from Horwich Dental Practice

Hi,
Thank you for your feedback.

Much Appreciated
Kind Regards
The Team @ HDP

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

β€” A Google User

T155076 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

β€” Rick

T154916 Review left 2 years ago
This review complies with Google's policies.

Hygienist

5 out of 5 stars
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Gemma dealt with me professionally and gave me advice about a gum infection including a sample of silicone flossers to try.

β€” Anonymous

Verified review (1945975) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

β€” Dave saull

T154872 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Friendly staff and always make you fell at ease

β€” Robin Hill

T154757 Review left 2 years ago
This review complies with Google's policies.

Friendly, polite service

5 out of 5 stars
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Lovely staff always, feel welcome.

β€” Bernard J

Verified review (1944129) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Once again I have to say that my experience at Horwich Dental Practice today was amazing.
No one looks forward to a dental visit especially when it requires an extraction but I was treated with great care as always.
James and the team including the reception team are all fantastic, caring people and I can’t recommend them enough. Thanks to everyone for looking after me. 😊

β€” Vivienne Gifford

T154587 Review left 2 years ago
This review complies with Google's policies.

Emergency appointment

5 out of 5 stars
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I contacted the surgery with a request for an emergency appointment & was seen within a couple of hours, the staff were very efficient, thorough & professional at all times.

β€” Anonymous

Verified review (1940082) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient