Working Feedback

Horwich Dental Practice

19-21 Winter Hey Lane, Bolton, BL6 7AD

Excellent rating from 945 reviews

5 out of 5 stars

+ 384 reviews from Google 1329 total reviews

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Latest Reviews by Working Feedback

Relaxed, gentle

5 out of 5 stars
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Always happy with my treatment from entering the door to leaving. Staff are always welcoming, informative and efficient. Dental treatment is always completed in a relaxed, gentle and friendly manner allowing me never to feel anxious.

— Jill C

Verified review (2450075) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, professional

5 out of 5 stars
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Very friendly, professional and helpful

— Stephen S

Verified review (2448472) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fully explained

5 out of 5 stars
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Work was fully explained beforehand.

— Anonymous

Verified review (2448241) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very helpful, polite

5 out of 5 stars
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First visit to this practice, the staff were very helpful, polite and friendly,

— John M

Verified review (2448006) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Horwich Dental Practice

5 out of 5 stars
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Once again its time for the 6 months check up. Invited into the House of pain, on time as usual, by James. After a quick check, a slightly wobbly tooth was soon spotted by James. He informed me that it would be better to extract it along with its neighbour. I consulted with Dee who agreed with him. I am reluctant to have any more teeth removed as my Denplan isn't any cheaper with fewer teeth. We eventually compromised. Next on the list of delights was a trip to Louise, the Hygienist, assisted by new assistant Sue. After making me comfortable, they set about with ruthless efficiency to power wash what's left of a full set. Sue showing great prowess with the suction tube. It wasn't that bad. Louise and Sue made a great working team. I wondered if they might be sisters. Finally back to Reception to make another appointment to look forward to.

— John J

Verified review (2447844) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Excellent

— David D

Verified review (2447525) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This practice is a gem.
Staffed by knowledgeable and supportive staff assisting the dentists and hygienist.
Treatment options and their respective pros and cons are discussed with you and a written estimate (treatment plan with per-activity pu costs broken out) provided.
They run an effective appointment reminder process that helps keep the attendance rate high and reduces the risk of missing appointments.

— Andy Wiles

T429341 Review left 3 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Efficiency and friendly

— Amanda Ogden

T429342 Review left 3 months ago
This review complies with Google's policies.

Appointment went very smoothly

4 out of 5 stars
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A hastily arranged appointment went very smoothly.

— Anonymous

Verified review (2447495) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very friendly,makes you feel so comfortable and at ease, especially having treatments,

— Shelly Ashton

T427362 Review left 3 months ago
This review complies with Google's policies.

First class

5 out of 5 stars
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First class from start of treatment, can’t wait for next week, same again, thanks.

— David S

Verified review (2443646) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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James is by far the best dentist. He explains absolutely everything

— Sharon Westwood

T425642 Review left 3 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Paul Greenhalgh

T424893 Review left 3 months ago
This review complies with Google's policies.

My experience

5 out of 5 stars
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Problem tooth

— Anonymous

Verified review (2442326) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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All good.

— Anonymous

Verified review (2442068) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Ian Blackmore

T424894 Review left 3 months ago
This review complies with Google's policies.

Painless treatment

5 out of 5 stars
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Had a front filling drop out. Fitted me in quickly. Painless treatment, couldn’t ask for more

— Alison R

Verified review (2441913) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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A friendly, caring and relaxed experience.

— Sheila Hill

T423136 Review left 3 months ago
This review complies with Google's policies.

Amazing team

5 out of 5 stars
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What an amazing team of professionals.

— Susan C

Verified review (2439455) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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The best.

— Marcus G

Verified review (2438559) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient