Working Feedback

Horwich Dental Practice

19-21 Winter Hey Lane, Bolton, BL6 7AD

Excellent rating from 945 reviews

5 out of 5 stars

+ 384 reviews from Google 1329 total reviews

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Latest Reviews by Working Feedback

Filling

4 out of 5 stars
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Having not had a filling in years, James explained the procedure well, allowing me not to be anxious.

— Vivien G

Verified review (1924275) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very patient dentist

5 out of 5 stars
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I don’t like going to the dentist but Scott is always very kind and patient with me and takes care to make sure I am comfortable, highly recommended.

— Paula D

Verified review (1905481) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Investigation re need for a crown

5 out of 5 stars
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Very sensitive treatment of a very reluctant patient.

— Elaine G

Verified review (1937548) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quality work, customer care, no pain!

5 out of 5 stars
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Wonderful…..and that’s not a word often used about visit to dentists is it? They took care of the dental work with no pain, really good patient care and did a good job.

— Anonymous

Verified review (1935996) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Denture

5 out of 5 stars
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Alway excellent service, everyone helpful and friendly.

— Elaine S

Verified review (1935742) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygiene visit

5 out of 5 stars
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Very pleased with Louise, no problems and felt very comfortable.

— Glenn G

Verified review (1934781) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Absolutely wonderful experience. Was more like a spa session than a Dentist appointment. From the girls on reception to the Hygienist who treated me, everyone was lovely. It's alway a pleasant experience. Wonderful surgery I would highly recommend.

— Ryan Scholfield

T153402 Review left 2 years ago
This review complies with Google's policies.

Dee Day at H.D.P.

5 out of 5 stars
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My appointment on the 4th of March was at 1145 with Dee and her assistant James Highton. Dead on 11.45 the lady herself called my name. Christian name ( always a point scorer with me ) and held the door whilst I entered " The Surgery "
After exchanging pleasantries James gazed into my mouth and quickly identified a filling was needed. This did not surprise me as the holiday season is coming up. I asked Dee if she could do it and she agreed saying she was at her best on Fridays. .I agreed and left the room quicky, happy with the service I had received.

— John J

Verified review (1934136) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Best dentist

5 out of 5 stars
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This is the best dentist I've ever been to. All the staff are lovely & make you feel relaxed.

— Stacey G

Verified review (1934135) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental Hygienist

5 out of 5 stars
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An excellent service, friendly, thoughtful, responsive and kind. The practitioner was thorough, as gentle as she could be and listened to me.

— Anonymous

Verified review (1931548) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great Dentist and Surgery and lovely caring staff

5 out of 5 stars
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I have been a customer of this Dentist surgery since 2003, I have always been pleased with the service I have received. The caring and friendly attitude as well as the confidence in the treatment from my Dentist Scott and dental nurse Michelle is second to none!

— Adele L

Verified review (1931115) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Root Canal filling

5 out of 5 stars
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Didn't feel a thing. The team took their time to make sure I was comfortable and relaxed.

— Anonymous

Verified review (1930665) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent visit

5 out of 5 stars
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Fantastic care provided and always so helpful.

— Ryan A

Verified review (1930423) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check-up

5 out of 5 stars
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It’s always a positive experience when I see Scott and Michelle.
It’s not just all about my teeth. We always have a nice chat and a giggle.
They inquire about my pets, which is so kind of them, and we usually share a pet related story.

— Anonymous

Verified review (1930012) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Very friendly staff from being greeted in reception and booking in to being seen by dentist and dental nurse. Quick and efficient and seen on time. All matters arising were addressed and thoroughly checked.

— Anonymous

Verified review (1929506) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always a nice welcome at my dentist,very nice people who are always kind 😊

— jane plimley

T152460 Review left 2 years ago
This review complies with Google's policies.

Emergency appointment

5 out of 5 stars
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Scott, in my opinion is the best dentist ever !!!!!. So calm, so patient, so friendly and he explains in detail everything he is going to do. No one likes to go to the dentist but now, since having Scott it doesn't faze me at all.

— Judith J

Verified review (1927070) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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great staff friendly and efficient

— lynn sharlot

T152115 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Great Dental Practice.
Staff are always friendly! ☺

— Ketan Patel

T152116 Review left 2 years ago
This review complies with Google's policies.

X ray

5 out of 5 stars
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I was due to have a filling but James x rayed the tooth and found that it was ok so no filling needed. All staff are polite and professional.

— Valerie R

Verified review (1926484) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient