Working Feedback

Horwich Dental Practice

19-21 Winter Hey Lane, Bolton, BL6 7AD

Excellent rating from 945 reviews

5 out of 5 stars

+ 384 reviews from Google 1329 total reviews

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Latest Reviews by Working Feedback

Exam and clean

5 out of 5 stars
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Start to finish went like clock work, I never liked going to dentist, but this dentists is top class.

— David S

Verified review (1925564) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Filling

5 out of 5 stars
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Reception staff very friendly. Scott and Michelle made me feel very comfortable. Great practice!

— Anonymous

Verified review (1925555) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent practice

5 out of 5 stars
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I've been a patient for a number of years, excellent practice with qualified and professional staff.
Highly recommended.

— Warren M

Verified review (1924988) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Welcome excellent as usual. Happy and confident experience.

— Valerie Ann Leese

T151816 Review left 2 years ago
This review complies with Google's policies.

Always reliable

5 out of 5 stars
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Kind and very considerate. Honest opinion of what work is required. Always reliable. Reception team always considerate. Hygienist team always offer advice.

— Dorothy B

Verified review (1923334) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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I'm new to the Practice and every one is so friendly, receptionists, dental nurse and even the Dentist,
Just a lovely feel good place

— Lynne Bouton

T151478 Review left 2 years ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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Always dealt with promptly. Appointments are readily available. Friendly and professional staff that go the extra mile to help.

— Anonymous

Verified review (1921250) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

As good as you can expect a trip to the dentist to be

5 out of 5 stars
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Easy to complete forms before visit, friendly, professional staff, good parking nearby. All good.

— Clare H

Verified review (1920329) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As always, excellent service, friendly staff, and always obliging.

— Antony Buckley

T151142 Review left 2 years ago
This review complies with Google's policies.

Hygienist

5 out of 5 stars
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Good service.

— Katherine M

Verified review (1918880) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Other

Emergency treatment

5 out of 5 stars
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Was seen at short notice to repair a damaged tooth.

— Mark C

Verified review (1918598) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Explained everything

5 out of 5 stars
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My appointment today with Louise was excellent, she explained everything and advised me on what I should be doing at home.

— Anonymous

Verified review (1918111) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Just a check up, in and out no problem.

— neil sa

T150935 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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My wife and I have been "friends" of the Dentist since 1960's when Alan, starting out, as a newly qualified Dentist, in Bridge Street in Bolton. He managed to put my wife's jaw out. He did not panic, talking to her all the time and put the jaw back in place very swiftly. So we followed him to his new Surgery when he opened it in Horwich and and will continue with his Son James, who has now taken over the Practice. Indeed our two children, now in their 50's and grand children, in their late teens, have never been anywhere else. So I think you can say that, for over sixty years now we have been totally pleased with the care and attention we have received! Well done and keep on with the high quality of the work you are doing. Raymond E. Barnes.

— Raymond Barnes

T150361 Review left 2 years ago
This review complies with Google's policies.

Always friendly and helpful

5 out of 5 stars
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Unfortunately, I had to have a tooth out. Dental procedures are a world away from my memories of the 70s as a child. The procedure was painless and I wasn't even aware the tooth was out. The advice given was clear and I was given a leaflet. This is a great idea as you don't always take everything in if you've just had a tooth out!

I have always attended this dental practice. Whenever there is an issue I am seen quickly. The staff are always friendly and helpful. I have never seen any reason to go anywhere else.

— Carolyn B

Verified review (1914101) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Peter Harley

T150018 Review left 2 years ago
This review complies with Google's policies.

Kind and efficient

5 out of 5 stars
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Reception staff are always friendly, kind and efficient. I honestly cannot say anything other than positive things about both my dentist and his nurse, and the hygienist and her assistant, the attention to detail, kindness and professionalism are exactly what I would hope for in a dental practice.

— Anonymous

Verified review (1914098) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Horwich Dental Practice

5 out of 5 stars
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Six monthly check-up although I knew treatment would be required.

— Anonymous

Verified review (1914060) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleased

5 out of 5 stars
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I am very pleased with my appointment today, all went well and on time as well.

— Anonymous

Verified review (1913960) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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A lovely dental practice. The staff are all very friendly. I would definitely recommend to friends and family. I had a filling today, and Scott my dentist, was great. I didn't feel any pain at all.

— Christine “Esmerelda” Tickle

T149897 Review left 2 years ago
This review complies with Google's policies.