Working Feedback

Horwich Dental Practice

19-21 Winter Hey Lane, Bolton, BL6 7AD

Excellent rating from 945 reviews

5 out of 5 stars

+ 384 reviews from Google 1329 total reviews

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Latest Reviews by Working Feedback

Emergency treatment

5 out of 5 stars
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As always, efficient and professional but also welcoming, supportive approach.

— Anonymous

Verified review (1913727) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Seen almost on time, Scott is a very pleasant and sympathetic dentist . Efficient and showed me previous x rays to confirm something he thought. All good

— Martyn Foster

T149850 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Great treatment from Hygienists and fantastic advice on improvements to overall cleaning process

— Trevor Dent

T149851 Review left 2 years ago
This review complies with Google's policies.

Very happy

5 out of 5 stars
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Really pleased with my treatment today.
Very caring and professional.

— Anonymous

Verified review (1913425) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

5 out of 5 stars
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Receptionists are always friendly and helpful. I didn’t have to wait long for my appointment.
The hygienist is also very friendly, always put you at ease and explains the treatment.

— Christine B

Verified review (1913387) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Kind, considerate and caring. My first appointment at a dentist in around 15 years was a flawless affair...Highly recommended.

— I. R. Singleton

T149789 Review left 2 years ago
This review complies with Google's policies.

Scale and polish

5 out of 5 stars
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Good scale and polish as usual. Very patient hygienist. All round good service.

— Bernard F

Verified review (1913013) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Tooth extraction

5 out of 5 stars
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I rang the surgery up 1st thing in the morning in regard to an extremely painful tooth that needed removing asap. They managed to squeeze me in the same morning and carried out the extraction perfectly and pain free. All the staff are extremely friendly and knowledgeable and I wouldn’t go anywhere else, they are thoroughly to be recommended. Again all my thanks for seeing me at such short notice.

— Paul H

Verified review (1912821) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very Good Service

5 out of 5 stars
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The service provided has always been very good. There is always attention to detail and everybody at the practice is professional, polite and very helpful.

— Hefin R

Verified review (1912447) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygenist

5 out of 5 stars
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Excellent as always and staff very friendly and polite. Nothing more to be said to be honest.

— Mary M

Verified review (1912386) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A relaxed atmosphere

5 out of 5 stars
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As always a very thorough family check up. James and Deana are always incredibly professional but also provide a relaxed atmosphere.

— Kathryn H

Verified review (1912147) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Filling

5 out of 5 stars
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From injection to completion, pain free and time given to achieve a great result.

— Anonymous

Verified review (1911655) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Repair

5 out of 5 stars
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Very understanding & helpful.

— Anonymous

Verified review (1910116) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service.
All staff are helpful and polite.
I was seen on time and treated with respect.
I would highly recommend this dentist.

— Janet C

Verified review (1909618) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

A pleasant experience

5 out of 5 stars
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Met James and Dee today. As always, a pleasant experience. Had a filling and all good.

— Alan W

Verified review (1909403) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and professional treatment

5 out of 5 stars
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The reception staff are friendly. I was impressed to note how a member of staff gave helpful advice on the staircase to a gentleman with mobility problems. Combines professional efficiency with a pleasant and helpful manner.

— Anonymous

Verified review (1909257) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Knowledgeable and friendly

5 out of 5 stars
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My hygienist appointment was undertaken by a very professional hygienist and nurse who were both knowledgeable and friendly. The hygienist provided very useful advice on my ongoing dental care and I felt very comfortable throughout my visit. The reception staff greeted me warmly and explained who I would be seeing and what I should expect. Overall an excellent service and a dental practice that I would recommend to anyone looking for a friendly but professional surgery.

— Julie H

Verified review (1908458) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Comfortable procedure

5 out of 5 stars
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Excellent treatment from a hygienist I had not met before.
Very courteous and friendly with a very professional approach.
Comfortable procedure and ably assisted by an excellent DSA.
I would be happy to see you again.
Thank you.

— Alan J

Verified review (1908426) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Horwich Dental Practice

5 out of 5 stars
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My bridge became very loose. I was given an emergency appointment the same day that I reported the problem. Treatment - removal of the bridge as it was fractured at one end - was immediate and a further appointment was made for two days later to fit a temporary bridge.

— Lily P

Verified review (1908815) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very positive experience.

— Yvonne Gill-Martin

T148779 Review left 2 years ago
This review complies with Google's policies.