Working Feedback

Horwich Dental Practice

19-21 Winter Hey Lane, Bolton, BL6 7AD

Excellent rating from 945 reviews

5 out of 5 stars

+ 384 reviews from Google 1329 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Always pleasant made to feel comfortable

— Philip Lane

T148347 Review left 2 years ago
This review complies with Google's policies.

Dentist check up and Hygienist.

5 out of 5 stars
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All the treatment was done very professionally in a friendly and reassuring manner.

— Anonymous

Verified review (1906617) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very thorough and friendly.

5 out of 5 stars
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Scott the dentist is very thorough - makes a full check of teeth, gums, tongue, mouth and throat health, along with some top tips thrown in.
He always starts the consultation asking how things are and if anything is bothering or annoying me which is great. Scott is very friendly and cheerful too, so it’s a pleasant experience visiting the dentist.

— Anonymous

Verified review (1906142) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I've been a patient of this practice for years. Never had anything but great service. My most recent visit was as always, timely, professional, friendly, efficient, thorough and reassuring.

— peter hoyle

T147965 Review left 2 years ago
This review complies with Google's policies.

An excellent practice

5 out of 5 stars
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This is an excellent dental practice. The Reception staff are polite, helpful and easily contactable by telephone should the need arise. My dentist, James, is very thorough during my appointment with him and explains clearly his evaluation of the consultation. When I had previously needed an emergency appointment for a broken tooth it was done quickly and effectively. His dental nurse is very pleasant and knowledgeable. I also see the Hygienist following my 6 monthly check and again the quality of dental provision cannot be faulted. An appointment is made for my next check up before leaving the premises. I have attended this practice for over 70 years and would certainly recommend it to others.

— Anonymous

Verified review (1906050) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up and scale and polish

5 out of 5 stars
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The hygienist talked me through each step of the appointment and was very kind and considerate. She was very thorough and explained what to do in order to improve my oral hygiene at home.
The dental nurse was very efficient and gentle. The hygienist ensured I was okay throughout the treatment and gave me regular breaks as and when I needed them. After completion of the treatment I felt my mouth was very clean and fresh and was provided with guidance on how to keep it this way.
I was then told to wait in the waiting area for a very short wait before going to see Scott, who made me feel comfortable and at ease with his very calm approach. The examination was explained as he went along, with clear instructions and felt it was very thorough, checking my teeth and all aspects of my oral health.
My experience has made me feel that it is important to have regular visits to the dentist and all the staff make me feel comfortable and at ease.

— Julie C

Verified review (1905583) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Xrays and Filling Maintenance

5 out of 5 stars
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All went well, thank you.

— Edward S

Verified review (1905418) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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The dental hygienist made me feel at ease as I’m a nervous patient, and explained everything to me clearly, happy patient.

— Gordon W

Verified review (1904016) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Welcoming, caring & friendly practice

5 out of 5 stars
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From the greeting at the desk to the cheery welcome from the practitioners & nurses this dental practice has a family friendly feel. James talks to you like an old friend yet must have so many patients to remember!
Treatment is sensitive and caring.
The best dental experience in my 60 years!

— Peter H

Verified review (1903118) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I had a tooth out yesterday and was quite nervous. James and Dee are fabulous at their jobs: reassuring, kind and obviously very skilled. There was no pain with the injections and James talks you through what needs doing. The reception staff are friendly and efficient too. It's almost a social occasion visiting the dentist! I would ( and have!) recommend the practice to everyone.

— Leonie Magilton

T147301 Review left 2 years ago
This review complies with Google's policies.

Reassuring

5 out of 5 stars
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James is always explicit in his comments about future treatments and seeks my views which is reassuring and gives confidence with his diagnosis.

— Anonymous

Verified review (1902433) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Had regular 6 monthly check up. The dentist did a thorough check and kept me informed about my dental health.

— Thomas M

Verified review (1901841) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The staff were brilliant

5 out of 5 stars
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All the staff were brilliant as usual, cheerful, reassuring etc.

— Anonymous

Verified review (1901771) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental checkup and hygienist

5 out of 5 stars
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Very pleased with the service provided by both the dentist and hygienist.
Efficient, knowledgeable and approachable.

— Anonymous

Verified review (1900894) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Six monthly checkup and hygienist

5 out of 5 stars
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An efficient, friendly surgery.

— Anonymous

Verified review (1900794) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always friendly and efficient; appointments booked ahead of time and notice given with time and date.

— David Charters

T146940 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I have been a patient for over 30 years, always had great service from great staff.

— Colin Benton

T146941 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Always a thorough check from Scott, with well informed explanations. Great care from all him, Louise and all the team. Thank you.

— Sue Bird

T146870 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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No issues at all, pleasant staff and right on time with my appointments.
Brilliant experience during my procedure
Would recommend Horwich Dental Practice

— Bill Bones

T146871 Review left 2 years ago
This review complies with Google's policies.

Excellent service

5 out of 5 stars
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Excellent service. Good advice on treatment required. Makes you feel at ease. All staff are very friendly and helpful. Highly recommended.

— Julie H

Verified review (1897803) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient