Working Feedback

Horwich Dental Practice

19-21 Winter Hey Lane, Bolton, BL6 7AD

Excellent rating from 945 reviews

5 out of 5 stars

+ 384 reviews from Google 1329 total reviews

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Latest Reviews by Working Feedback

Dignity and friendliness

5 out of 5 stars
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I have been using Horwich Dental Practice for about 40 years. Using Denplan for most of that time. I have had to have emergency treatment a few times over the years, and I have always been treated quicker, with dignity and friendliness.
A smile greets you as you walk in each room.
My recent bridge work took longer than Scott, the dentist, and I expected. Not his or my fault. But each appointment was again dealt with efficiently. Thank you. See you in July.

— Anonymous

Verified review (1897790) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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As always, the service and treatment were excellent. All of the staff at this practice are friendly and professional.

— Anonymous

Verified review (1897728) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service from start to finish. Ange will make sure everything is taken care of. James and Dee are the dream team. If you're not a patient, then join.

— Anonymous

Verified review (1897607) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Filling

5 out of 5 stars
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Expert dentist, great person, very friendly and knowledgeable and would not want to go anywhere else.

— Russell C

Verified review (1897080) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Horwich Dental Practice

5 out of 5 stars
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Following an accident and damage to my teeth, I was offered an immediate visit to the surgery. I had x-rays, a tooth and gum examination and advice about future treatments.

— Anonymous

Verified review (1896708) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Outstanding care

5 out of 5 stars
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I've been a patient for many years and the care and service has never faltered. Having experienced a dental issue over the past few months nothing was too much trouble and I was seen and received treatment after being talked through every procedure. A very professional and friendly practice, in my case, From James and Dina, to the reception staff, thank you.

— Janine L

Verified review (1896309) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Angela Rutherford

T146044 Review left 2 years ago
This review complies with Google's policies.

Made to feel welcome

5 out of 5 stars
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Always pleasant and kind. Made to feel welcome with use of name every time. If you have to go to a dentist, this is the one to go to.

— Alison R

Verified review (1895127) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Very pleased, both were very pleasent, I was made to feel comfortable and relaxed.

— Rita P

Verified review (1894617) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Absolutely would highly recommend this practice.Dentist Mr.Highton is a master of the painless injections and an artist with his finished work.Dee, his nurse is efficient,informative and really put me at ease.The admin staff are professional and welcoming and really try to fit you in if necessary.
VERY pleased with today's .treatment,

— Nicola Hacking

T145656 Review left 2 years ago
This review complies with Google's policies.

Annual check up

5 out of 5 stars
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We as a family have been patients at the practice for 40 years, in all that time we have never had cause for complaint, staff are always pleasant and helpful, for a very long time Alan was our dentist, such a lovely man and now we have James who along with Deana continue to provide excellent and friendly service.

— Anonymous

Verified review (1894610) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Excellent service

5 out of 5 stars
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Excellent service.

— Anonymous

Verified review (1894502) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Horwich Dental Practice

5 out of 5 stars
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I have been a member of this dental practice for many years. I have always found the staff very friendly and professional.

— Joan P

Verified review (1894341) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Horwich Dental Practice

5 out of 5 stars
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I decided I would like a plate so I had impressions done today.

— Elaine S

Verified review (1894159) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

General dental work

5 out of 5 stars
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Having a crown fitting.

— Shaun P

Verified review (1893579) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Stephanie Weston

T145172 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Great staff, excellent treatment. I am a happy customer

— Andy Wyatt

T145173 Review left 2 years ago
This review complies with Google's policies.

Excellent Service as always.

5 out of 5 stars
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I’ve been with the practice over 20 years. All the staff go out of their way to ensure all your needs are met, Angela over the years has provided such a personal service, especially when I was living away from the area, fitting me in wherever possible on our home visits. My husband has now registered with Horwich Dental Practice too.
Thank you.

— Judith A

Verified review (1893533) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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The staff are always friendly and helpful.

— Anonymous

Verified review (1893478) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great practice, lovely staff and always take care of your needs.

— Heather Yates

T145174 Review left 2 years ago
This review complies with Google's policies.