Working Feedback

Horwich Dental Practice

19-21 Winter Hey Lane, Bolton, BL6 7AD

Excellent rating from 945 reviews

5 out of 5 stars

+ 384 reviews from Google 1329 total reviews

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Latest Reviews by Working Feedback

Friendly and professional staff

5 out of 5 stars
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My appointment time was met and the staff are very friendly and professional.

— Christine B

Verified review (2422237) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygiene and checkup

5 out of 5 stars
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Excellent friendly, very caring staff

— Shiela

Verified review (2422539) Review left 4 months ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Today’s visit with Scott was, as always, professional with everything explained and work carried out with great skill. Unlike his pitching.

— The Lambs

T409963 Review left 4 months ago
This review complies with Google's policies.

Make you feel comfortable

5 out of 5 stars
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Very friendly, helpful staff, always happy and cheerful. Make you feel comfortable on every visit.

— Anonymous

Verified review (2420999) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great staff

5 out of 5 stars
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All staff are very really great from receptionists to dental staff, always put you at ease. Have seen James (dentist) and Gemma (hygienist) for some years now and can't speak highly enough of them both.

— Anonymous

Verified review (2420346) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent and very professional from reception team and dentist

— Brett Worsley

T409114 Review left 4 months ago
This review complies with Google's policies.

My experience

5 out of 5 stars
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Excellent staff from reception, dentist, hygienist and assistants - all so lovely.

— Elizabeth H

Verified review (2419052) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A positive experience

5 out of 5 stars
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It's always a positive experience at my surgery. Everyone is always pleasant, kind and considerate

— Margaret B

Verified review (2418477) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Andy Power

T406938 Review left 5 months ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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Excellent dentist practice

— Janet C

Verified review (2414916) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Scott, James their teams form what I think is the best Dental Practice in Horwich. I have been with Scott since he took over from my previous dentist when he retired. I have only ever found Scott to be knowledgeable & very gentle when carrying out treatments and procedures, he is also a kind caring , friendly man who is clearly up on the ball with modern dentistry. Appointments aren’t rushed and. I’m Very happy with every aspect of the care I receive from Horwich Dental Practice. Finally I’d like to give a mention to Angela on reception who is always friendly and very helpfulI all in all I can’t recommend Horwich Dental Practice highly enough. Bev H

— Libby One

T405287 Review left 5 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Swapped over to Horwich Dental from previous dentist as was not happy with their service.
Horwich Dental were so much better, never came out of a dentist feeling more confident that my issues would be sorted out.
From start to finish as a new patient brilliant service from reception to the dentist.

— T C

T405288 Review left 5 months ago
This review complies with Google's policies.

Friendly and explain in detail

5 out of 5 stars
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Always very friendly and explain in detail what will happen during treatment

— Karen R

Verified review (2413564) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent. Many thanks

— Anonymous

Verified review (2413512) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent professional service

5 out of 5 stars
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Excellent professional service as ever from James and all the team

— Anonymous

Verified review (2413451) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Hygienist

5 out of 5 stars
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I feel that when I attend the dentist, they are all very pleasant and clear about why I am there. The hygienist that I attended at today is always very polite and thorough. She always clarifies what I would need to do.

— Anonymous

Verified review (2413125) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommended

5 out of 5 stars
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Brilliant visit, very friendly, professional staff, highly recommended surgery.

— Anonymous

Verified review (2412827) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and welcoming

5 out of 5 stars
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As always - all members of staff are professional yet friendly and welcoming

— Anonymous

Verified review (2412758) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing

5 out of 5 stars
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Welcoming and efficient reception staff. My dentist, dental nurse and hygienist are all amazing, caring, and very professional. I have been with this practice for 44 years.

— Arlene W

Verified review (2410715) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional and informative

5 out of 5 stars
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I was seen on time and the dentist was very professional and informative on the state of my teeth and gums.

— Anonymous

Verified review (2410184) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of Horwich Dental Practice? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient